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Campaign 15V877 Posted December 23, 2015 271 units

2008-2011 Entegra Motorhome Recall 15V877: Entry Steps

Recall 15V877 covers 271 selected 2008-2011 Entegra motorhomes for unstable entry steps. Repair will be free at any franchised Entegra dealer once available.

Entegra is recalling 271 2008-2011 Insignia, Aspire, Cornerstone, Emblem, Anthem, and Alante motorhomes because a bolt in the Lippert Coachstep Double Electric Steps can fracture and let the fan gear disengage. Unstable entry and exit steps increase the risk of injury, and the dealer repair will be free once available.

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What's wrong?

The affected 2008-2011 Entegra Aspire, Anthem, Cornerstone, Emblem, Alante, and Insignia motorhomes use Lippert-brand Coachstep Double Electric Steps at the entry door. The step assembly is supposed to extend and retract, then stay firm when someone steps on it. A fan gear inside the step mechanism helps hold and move the step in the correct position.

On these motorhomes, a bolt that attaches the fan gear assembly to the steps can fracture. When that bolt breaks, the fan gear disengages from the step mechanism. The step then does not stay where the owner expects it to stay, and it can become unstable underfoot.

There is no warning sign before failure. Treat any loose, shifting, or unstable entry step as a reason to avoid using that step until an Entegra dealer checks the recall repair for campaign 15V877.

Who's affected?

Covers Insignia, Aspire, Cornerstone, Emblem, Anthem, and Alante over the 2008-2011 model years, all tied to recreational vehicle/trailer equipment.

2011 Entegra Insignia Recreational vehicle/trailer
2010 Entegra Insignia Recreational vehicle/trailer
2010 Entegra Aspire Recreational vehicle/trailer
2008 Entegra Cornerstone Recreational vehicle/trailer
2010 Entegra Cornerstone Recreational vehicle/trailer
Units affected271

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

Unstable entry and exit steps increase the risk of injury when someone climbs into or leaves the coach. Use extra care on the steps until the bracket or linkage repair is completed, and keep weight centered while stepping. Repair will be free at any franchised Entegra dealer once available.

What should I do?

  1. Check your VIN to confirm your 2008-2011 Entegra Insignia, Aspire, Cornerstone, Emblem, Anthem, or Alante is included in this recall.
  2. Contact Entegra customer service at 1-800-945-4787 to confirm the current repair opening before booking a dealer visit.
  3. Schedule the free Coachstep repair with a franchised Entegra dealer, including the retainer bracket and linkage work that keeps the entry steps stable.
  4. Bring the owner notice if you have it. If not, reference recall number 15V877 when you call.
  5. Use extra care entering and exiting the motorhome until the step repair is complete.

What happens at the repair

Entegra has not provided an owner notification schedule for this recall, so the final dealer repair should be treated as not available yet. Once it opens, an Entegra technician will install a retainer bracket on the double step assemblies. For trip step assemblies, the technician will replace the Coachstep linkage assembly and install a retainer bracket. The dealer repair will be free once available, with parts and labor covered under the recall.

Timeline

December 23, 2015 NHTSA published the recall
February 11, 2016 Owner notification mailed

Frequently asked questions

What is recall 15V877?

Recall 15V877 covers 271 2008-2011 Entegra Insignia, Aspire, Cornerstone, Emblem, Anthem, and Alante motorhomes with certain Lippert Coachstep assemblies. A bolt in the step mechanism can fracture, letting the fan gear disengage and making the entry steps unstable.

What should I do if my 2008-2011 Entegra Insignia, Aspire, Cornerstone, Emblem, Anthem, or Alante is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 15V877. If it is, contact a franchised Entegra dealer or Entegra customer service at 1-800-945-4787 and reference Entegra recall number 9903275.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Entegra dealers will install a retainer bracket on the affected step assemblies, and trip step assemblies receive a linkage assembly replacement plus a retainer bracket.

What is the safety risk from recall 15V877?

The safety risk is injury while entering or exiting the motorhome. The affected step mechanism can lose gear engagement, so the steps do not stay in the expected position and become unstable under a person using them.

What if I bought my Entegra motorhome used?

The free recall repair still applies. Recall coverage follows the vehicle, not the original owner. Check your VIN to confirm whether your specific motorhome is included, then give the dealer recall number 15V877 and Entegra recall number 9903275 when you call.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V877000
Entegra customer service1-800-945-4787
NHTSA recall #15V877
NHTSA recall # (full)15V877000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →