Recall 15V872 affects 2,123 2008-2014 Monaco Rv motorhomes with Lippert Coachstep bolts that can fracture and leave entry steps unstable. Repair is free.
Monaco Rv is recalling 2,123 2008-2014 motorhomes, including Riptide, Cayman, and Ambassador models, because a bolt in the Lippert Coachstep Double Electric Steps can fracture and let the fan gear disengage. The steps can become unstable during entry or exit, increasing the risk of injury, and the dealer repair will be free once it is available.
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What's wrong?
The Lippert-brand Coachstep Double Electric Steps on affected 2008-2014 Monaco Rv motorhomes are powered entry steps. They extend when someone enters or exits the coach, then retract under the body for travel. A bolt holds the fan gear assembly to the step mechanism so the steps move and stay in the expected position.
On these motorhomes, that bolt can fracture. The listed cause is stress on the bolt from misuse of the steps, overloading, collision, or other outside influence. Once the bolt breaks, the fan gear can disengage from the steps. The steps then fail to stay where expected and become unstable under a person's weight.
If the entry steps do not fully retract under the motorhome, treat that as a warning sign. The bolt fracture also can happen without a warning sign, so the step can feel normal until the gear separates.
Who's affected?
Spans multiple motorhome nameplates across 2008-2014, all tied to the same recreational vehicle/trailer equipment category.
| 2010 Monaco Rv Riptide | Recreational vehicle/trailer |
|---|---|
| 2009 Monaco Coach Cayman | Recreational vehicle/trailer |
| 2010 Monaco Coach Cayman | Recreational vehicle/trailer |
| 2011 Monaco Coach Cayman | Recreational vehicle/trailer |
| 2008 Safari Coach Passage | Recreational vehicle/trailer |
| 2011 Monaco Rv Riptide | Recreational vehicle/trailer |
| 2009 Monaco Monarch | Recreational vehicle/trailer |
| 2010 Monaco Monarch | Recreational vehicle/trailer |
| 2011 Monaco Monarch | Recreational vehicle/trailer |
| 2010 Monaco Diplomat | Recreational vehicle/trailer |
| 2009 Holiday Rambler Ambassador | Recreational vehicle/trailer |
| 2010 Holiday Rambler Ambassador | Recreational vehicle/trailer |
| 2010 Holiday Rambler Endeavor | Recreational vehicle/trailer |
| 2011 Holiday Rambler Endeavor | Recreational vehicle/trailer |
| 2010 Monaco Knight | Recreational vehicle/trailer |
| 2009 Monaco Knight | Recreational vehicle/trailer |
| 2010 Holiday Rambler Neptune | Recreational vehicle/trailer |
| 2011 Holiday Rambler Neptune | Recreational vehicle/trailer |
| 2011 Holiday Rambler Ambassador | Recreational vehicle/trailer |
| 2012 Holiday Rambler Ambassador | Recreational vehicle/trailer |
| 2013 Holiday Rambler Ambassador | Recreational vehicle/trailer |
| 2013 Monaco Knight | Recreational vehicle/trailer |
| 2013 Holiday Rambler Endeavor | Recreational vehicle/trailer |
| 2011 Holiday Rambler Vacationer | Recreational vehicle/trailer |
| 2010 Holiday Rambler Admiral | Recreational vehicle/trailer |
| 2011 Holiday Rambler Admiral | Recreational vehicle/trailer |
| 2014 Holiday Rambler Ambassador | Recreational vehicle/trailer |
| 2010 Holiday Rambler Arista | Recreational vehicle/trailer |
| 2014 Holiday Rambler Endeavor | Recreational vehicle/trailer |
| 2012 Holiday Rambler Endeavor | Recreational vehicle/trailer |
| 2009 Holiday Rambler Neptune | Recreational vehicle/trailer |
| 2012 Holiday Rambler Vacationer | Recreational vehicle/trailer |
| 2013 Holiday Rambler Vacationer | Recreational vehicle/trailer |
| 2014 Holiday Rambler Vacationer | Recreational vehicle/trailer |
| 2014 Monaco Diplomat | Recreational vehicle/trailer |
| 2014 Monaco Dynasty | Recreational vehicle/trailer |
| 2011 Monaco Knight | Recreational vehicle/trailer |
| 2012 Monaco Lapalma | Recreational vehicle/trailer |
| 2013 Monaco Lapalma | Recreational vehicle/trailer |
| 2012 Monaco Monarch | Recreational vehicle/trailer |
| 2013 Monaco Monarch | Recreational vehicle/trailer |
| 2012 Monaco Knight | Recreational vehicle/trailer |
| 2014 Monaco Knight | Recreational vehicle/trailer |
| 2013 Monaco Diplomat | Recreational vehicle/trailer |
| 2012 Monaco Diplomat | Recreational vehicle/trailer |
| 2011 Monaco Diplomat | Recreational vehicle/trailer |
| 2008 Safari Coach Simba Diesel | Recreational vehicle/trailer |
| 2009 Monaco Rv Riptide | Recreational vehicle/trailer |
| Units affected | 2,123 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
Unstable entry and exit steps increase the risk of injury when someone boards or leaves the motorhome. A step that does not fully retract is a warning sign of a fractured bolt; a bolt fracture can also happen with no warning. Avoid using a loose or unstable step and schedule the repair. Repair will be free at any franchised Monaco Rv dealer once available.
What should I do?
- Check your VIN to confirm your 2008-2014 Monaco Rv Riptide, Cayman, Passage, Monarch, Diplomat, Ambassador, Endeavor, Knight, Neptune, Vacationer, Admiral, Arista, Dynasty, Lapalma, or Simba Diesel motorhome is included in this recall.
- Wait for Monaco Rv's repair instructions before scheduling dealer work, since the remedy status is not listed as available in this slice.
- Call Monaco Rv customer service at 1-800-509-3417 with questions and reference recall number 15V872 when you call.
- Avoid using the electric entry steps until the step operating mechanism has been inspected or repaired.
- Bring the recall notice if you have it, and ask about the free retainer-bracket repair that reinforces the unstable Coachstep operating mechanism.
What happens at the repair
Once the dealer repair is available, a Monaco Rv technician will install a retainer bracket to reinforce the Coachstep Double Electric Step operating mechanism. That bracket is meant to help keep the fan gear assembly engaged so the step holds its expected position. Parts and labor are covered under the recall. ARG has a general reimbursement plan on file for eligible out-of-pocket repairs. If you already paid for a related step repair, contact ARG customer service at 1-800-509-3417 and reference recall 151216REV for documentation instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 23, 2015 | NHTSA published the recall |
|---|---|
| February 12, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 15V872?
Recall 15V872 covers 2,123 2008-2014 Monaco Rv motorhomes with certain Lippert-brand Coachstep Double Electric Steps. A bolt in the fan gear assembly can fracture, letting the gear disengage so the entry steps do not stay in the expected position. Dealers install a retainer bracket for free.
What should I do if my 2008-2014 Monaco Rv motorhome is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 15V872. If it is, contact a franchised Monaco Rv dealer and ask for the retainer bracket installation for the Lippert Coachstep Double Electric Steps. Reference recall number 15V872 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this remedy calls for dealers to install a retainer bracket free of charge. Parts and labor are covered for included Monaco Rv motorhomes.
What is the safety risk?
The risk is an unstable entry or exit step. If the fan gear disengages, the steps do not stay where the owner expects them to stay, increasing the risk of injury while entering or leaving the motorhome.
When did the recall repair begin?
The recall began on February 12, 2016. If your VIN is included and the repair has not been completed, call a franchised Monaco Rv dealer or Monaco Rv customer service at 1-800-509-3417 and ask for recall 15V872.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V872000 |
|---|---|
| Monaco Rv customer service | 1-800-509-3417 |
| NHTSA recall # | 15V872 |
| NHTSA recall # (full) | 15V872000 |
Source documents
-
Download Recall Document (PDF) (PDF)
-
Download Recall Investigation Document (PDF) (PDF)
-
Download Owner Notification Letter (PDF)
-
Download Owner Notice (PDF)
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Download Recall Report (PDF)
-
Download Quarterly Report (PDF)
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Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →