Recall 15V862 affects 9 2016 Mci J4500 motor coaches for an incorrectly installed seat mounting bolt. Repair is free at any franchised Mci dealer.
Mci is recalling 9 2016 J4500 motor coaches equipped with Kiel passenger seats because a seat mounting bolt was installed incorrectly during assembly. In a crash, the seat can detach from its floor mounting and increase injury risk for the occupant; Mci dealers will repair the mounting issue free of charge.
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What's wrong?
The passenger seats in the 2016 Mci J4500 are held to the coach structure by mounting hardware. Those bolts keep each Kiel passenger seat anchored during normal driving and braking. The seat depends on the bolt being in the correct location, not just tightened.
On affected coaches, one seat mounting bolt was installed in the wrong position during assembly. A bolt in the wrong location does not secure the seat the way the design requires. The corrected coach has the mounting hardware installed in the proper location.
There is no warning sign before failure. The issue is inside the seat mounting hardware, so a passenger does not get a clear symptom to watch for before the seat is checked and corrected.
Who's affected?
| 2016 Mci J4500 | seat assembly |
|---|---|
| Units affected | 9 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2016 Mci J4500 bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
In a crash, an affected seat can detach from its floor mounting, increasing the risk of injury to the seat occupant. There is no warning sign before this crash-related failure, so confirm whether the 2016 Mci J4500 is included and schedule the repair soon. Repair is free at any franchised Mci dealer.
What should I do?
- Check your VIN to confirm your 2016 Mci J4500 is included in this recall.
- Contact a franchised Mci dealer to schedule the free seat-mounting correction that fixes the incorrectly installed seat mounting bolt.
- Bring the recall notice if you have it, and reference recall number 15V862 and Mci recall SB 430 when you call.
- Ask Mci customer service at 1-800-241-2947 if the dealer cannot confirm scheduling or repair details.
What happens at the repair
At the dealer, a Mci technician corrects the passenger seat mounting by fixing the affected bolt installation. The recall repair is free, including the needed hardware and instructions for the work. Mci also reimburses labor costs for this campaign. If you already paid for labor tied to this seat mounting correction, ask the service desk or Mci how to submit documented labor costs for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 22, 2015 | NHTSA published the recall |
|---|---|
| December 30, 2015 | Dealer notification began |
| December 30, 2015 | Dealer notification ended |
| December 30, 2015 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 30, 2015 | Interim owner notification (was planned for this date) |
| January 12, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 15V862?
Recall 15V862 covers 9 2016 Mci J4500 motor coaches equipped with Kiel passenger seats. A seat mounting bolt was installed incorrectly during assembly. In a crash, the seat can detach from the floor mounting and increase injury risk. Mci dealers correct the seat mounting for free.
What should I do if my 2016 Mci J4500 is on this recall?
Check your VIN to confirm your specific motor coach is included in recall 15V862. If it is, contact a franchised Mci dealer or Mci at 1-800-241-2947 to schedule the seat-mounting correction. Reference recall 15V862 or SB 430 when you call.
Is the recall repair free?
Yes. Mci's recall remedy says dealers will correct the seat mounting free of charge. Federal recall law also requires manufacturers to repair safety defects at no cost, so parts and labor are covered at a franchised Mci dealer.
What is the safety risk?
The risk is seat detachment during a crash. If the affected seat separates from its floor mounting, the seat occupant faces a higher risk of injury. The fix is to have the dealer correct the seat mounting before the coach remains in regular passenger service.
What if I bought this Mci J4500 used?
The free repair still applies. Recall coverage follows the vehicle, not the original owner. Check your VIN to confirm whether this specific J4500 is included, then call a franchised Mci dealer and reference recall 15V862 or Mci recall number SB 430.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V862000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 15V862 |
| NHTSA recall # (full) | 15V862000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →