Recall 15V834 covers 180 2015-2016 Highland Ridge Fw Open Range, 3X, and Highlander trailers missing a sewer-drain caution label. Highland Ridge Fw sends it free.
Highland Ridge Fw is recalling 180 2015-2016 Open Range, 3X, and Highlander RVs because vehicles with a side vented sewer drainage system termination valve are missing a caution label warning owners not to leave the drain valve open. If that valve stays open, sewer gas can fill the RV and increase injury risk; Highland Ridge Fw dealers will complete the recall repair free of charge.
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What's wrong?
The side vented sewer drainage system on affected Highland Ridge Fw 2015-2016 Open Range, 3X, and Highlander RVs has a termination valve at the drain outlet. That valve controls the sewer drain path, and the caution label next to it tells the operator not to leave the valve open. When the label is present, it gives the owner the key handling instruction at the point of use.
On these RVs, that caution label was left off during production. Without the label beside the side vented drainage system termination valve, an owner or service person can leave the drain valve open without seeing the warning tied to sewer gas. The problem is not a broken valve; it is missing safety information where the operator needs it.
There is no warning sign before failure. The issue is visible only by checking whether the caution label is installed next to the side vented drainage system termination valve.
Who's affected?
Covers Open Range, 3X, and Highlander trailers from the 2015 and 2016 model years, all tied to the same vehicle label issue.
| 2015 Highland Ridge Fw Open Range | vehicle label (placard or certification) |
|---|---|
| 2015 Open Range 3X | vehicle label (placard or certification) |
| 2015 Highland Ridge Fw Highlander | vehicle label (placard or certification) |
| 2016 Open Range 3X | vehicle label (placard or certification) |
| 2016 Highland Ridge Fw Highlander | vehicle label (placard or certification) |
| Units affected | 180 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the drain valve is left open, sewer gas can enter the recreational vehicle and increase the risk of occupant injury. Before using the RV, make sure the drain valve is closed and follow the replacement label once it arrives. Repair is free at any franchised Highland Ridge Fw dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 Highland Ridge Fw Open Range, 3X, or Highlander is included in this recall.
- Contact Highland Ridge Fw customer service at 1-260-768-7771 to request the free sewer-drain caution label that warns operators to keep the drain valve closed.
- Reference recall number 15V834 and Highland Ridge Fw recall 9904272 when you call.
- Install the label when it arrives, or ask Highland Ridge Fw customer service where to have it placed.
- Keep the sewer drain valve closed when the RV is occupied until the caution label is installed.
What happens at the repair
For this recall, the repair is the missing sewer drain caution label. Highland Ridge Fw notifies owners and sends the label free of charge, so the safety instruction can be placed with the side vented sewer drainage termination valve. Parts and mailing are covered under the recall. Highland Ridge Fw has a general reimbursement plan on file for documented costs tied to this recall. If you already paid for the missing caution label or a related label correction before the recall notice, keep the paperwork and ask Highland Ridge Fw customer service how to submit it.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 11, 2015 | NHTSA published the recall |
|---|---|
| January 15, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 15V834?
Recall 15V834 covers 180 2015-2016 Highland Ridge Fw Open Range, 3X, and Highlander recreational vehicles with a missing caution label for the side-vented sewer drainage system termination valve. Highland will send the missing label free of charge.
What should I do if my 2015-2016 Highland Ridge Fw Open Range, 3X, or Highlander is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 15V834. If it is, contact Highland Ridge Fw customer service at 1-260-768-7771 and ask for the missing sewer-drainage caution label under recall 9904272.
Is the recall repair free?
Yes. Highland will provide the missing caution label free of charge, and federal recall law requires the manufacturer to fix the recall defect at no cost. The owner notice process for this recall began on January 15, 2016.
What is the safety risk?
The risk is sewer gas entering the recreational vehicle if the drain valve is left open. NHTSA campaign 15V834 says sewer gas in the vehicle increases the risk of occupant injury. The free label tells the operator not to leave the drain valve open.
What if I bought this Highland Ridge Fw used?
The free recall remedy still applies. A used vehicle owner can miss the original owner letter, so the VIN decides whether this recall is open for your specific Open Range, 3X, or Highlander. Reference recall 15V834 or Highland recall 9904272 when you call.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V834000 |
|---|---|
| Highland Ridge Fw customer service | 1-260-768-7771 |
| NHTSA recall # | 15V834 |
| NHTSA recall # (full) | 15V834000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →