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Campaign 15V808 Posted December 1, 2015 979 units

2008-2015 Newmar Motorhome Recall 15V808: Door Latch

Recall 15V808 covers 979 2008-2015 Newmar motorhomes with refrigerator door latches that can lock automatically. Repair is free at any franchised Newmar dealer.

Newmar is recalling 979 2008-2015 motorhomes, including Ventana, Canyon Star, Dutch Star, Essex, King Aire, London Aire, Mountain Aire, and Ventana Le models, because refrigerator door latches can lock without the operator knowing. If someone climbs inside and the door latches, the person can be trapped and injured; Newmar dealers will complete the recall repair free of charge.

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What's wrong?

The recalled part is the refrigerator travel latch in affected Newmar motorhomes. A travel latch is meant to keep the refrigerator doors closed while the coach is moving, so food and shelving stay contained on rough roads. It should lock only when the user deliberately sets it from the outside of the refrigerator.

On these 2008-2015 Newmar motorhomes, the latch can lock when the refrigerator doors close, without the user knowing it. Once that happens, the door is locked shut and there is no inside release. The problem is not with the refrigerator cooling system; it is a door-latch problem that changes a normal closed door into a locked door.

What you notice depends on when the latch engages. There is no separate warning light or sound before the door locks. If the latch has locked, a person inside has no way to open the door from the inside, which creates an entrapment and injury risk.

Who's affected?

Spans 8 Newmar motorhome lines from 2008-2015, with recreational vehicle/trailer equipment and door-latch components listed for different model years.

2015 Newmar Ventana Recreational vehicle/trailer
2015 Newmar Ventana Latch
2012 Newmar Ventana Recreational vehicle/trailer
2012 Newmar Ventana Latch
2014 Newmar Ventana Le Recreational vehicle/trailer
Units affected979

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.

What's the safety risk?

A refrigerator door that latches from the outside can trap a person inside because there is no inside release. That entrapment raises the risk of injury. Keep people away from the refrigerator until the latch is replaced. Repair is free at any franchised Newmar dealer.

What should I do?

  1. Check your VIN to confirm your 2008-2015 Newmar Ventana, Ventana Le, Canyon Star, Dutch Star, Essex, King Aire, London Aire, or Mountain Aire motorhome is included in this recall.
  2. Contact a franchised Newmar dealer to schedule the free refrigerator door-latch replacement that stops the refrigerator from latching without the operator's knowledge.
  3. Bring the recall notice if Newmar sent one. Reference recall number 15V808 when you call.
  4. Keep children and passengers away from the refrigerator until the replacement latch is installed.

What happens at the repair

At the dealer, a Newmar technician installs a replacement refrigerator door latch that does not automatically latch. The replacement parts and labor are free under the recall. Newmar says the recall began on January 24, 2016, so the dealer repair is open. Newmar has a general reimbursement plan on file for owners who already paid for related latch work. Contact Newmar customer service at 1-800-731-8300 with repair documentation and ask how to submit the claim.

ReimbursementReimbursement available

Timeline

December 1, 2015 NHTSA published the recall
January 4, 2016 Owner notification mailed
January 24, 2016 Dealer notification began
January 24, 2016 Dealer notification ended
January 24, 2016 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 15V808?

Recall 15V808 covers 979 2008-2015 Newmar motorhomes with refrigerator door latches that can lock without the operator knowing. If a person climbs into the refrigerator and the door latches, the person cannot open it from inside. Newmar dealers install a replacement latch for free.

What should I do if my 2008-2015 Newmar Ventana, Ventana Le, Canyon Star, Dutch Star, Essex, King Aire, London Aire, or Mountain Aire is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 15V808. If it is, contact a franchised Newmar dealer to schedule the refrigerator door latch replacement. Reference recall number 15V808 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Newmar dealers install a replacement refrigerator door latch that does not automatically latch, free of charge.

What is the safety risk?

The safety risk is entrapment inside the refrigerator. The latch can lock without the operator knowing, and a person inside would not be able to open the door from inside, increasing injury risk. The dealer repair replaces the latch with one that does not automatically latch.

What if I bought my Newmar motorhome used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific motorhome is included, then call a franchised Newmar dealer or Newmar customer service at 1-800-731-8300 with recall number 15V808.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V808000
Newmar customer service1-800-731-8300
NHTSA recall #15V808
NHTSA recall # (full)15V808000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →