Recall 15V799 affects 16,106 2015 Ram Promaster vans for intermittent ignition-switch contact loss. Repair is free at any franchised Ram dealer.
Ram is recalling 16,106 2015 Promaster vans because the ignition switch can intermittently lose electrical contact. That contact loss can stall the vehicle or disable air bags, anti-lock brakes, electronic stability control, or the instrument panel cluster, which increases the risk of a crash or injury; the Ram dealer repair will be free once available.
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What's wrong?
The ignition switch on a 2015 Ram Promaster van is the electrical switch behind the key cylinder. When the key is turned, the switch keeps power flowing to the vehicle systems that need to stay awake while the van is running, including engine controls and other electrical circuits.
In affected vans, that switch has an intermittent loss of electrical contact. That means the key is still in position, but the switch does not consistently maintain the electrical connection inside the ignition circuit. When contact drops, powered systems can shut off or reset because the van is no longer receiving steady ignition-switch power.
There is no warning sign before failure. An owner should not count on a dashboard message, sound, or gradual symptom to appear before the electrical contact is lost.
Who's affected?
| 2015 Ram Promaster | electrical system |
|---|---|
| Units affected | 16,106 |
Not every 2015 Ram Promaster van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
Intermittent contact loss can stall the vehicle or disable air bags, anti-lock brakes, electronic stability control, or the instrument panel cluster. A stall or missing safety-system function increases crash risk and raises injury risk if a crash occurs. Schedule the recall repair and use extra caution until it is complete. Repair will be free at any franchised Ram dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Ram Promaster is included in this recall.
- Watch for Ram's owner letter if you have not received it; letters were mailed March 4, 2016.
- Contact a franchised Ram dealer and ask whether the free ignition-switch contact holder block replacement that fixes the intermittent electrical-contact loss is open for your VIN.
- Bring the recall notice if you have it, and reference recall number 15V799 and Ram recall R64 when you call.
- Drive cautiously until the repair is complete; an electrical-contact loss can stall the van or disable air bags, anti-lock brakes, stability control, or the instrument panel cluster.
What happens at the repair
The dealer remedy is replacement of the ignition switch contact holder block. Once the repair is available, a Ram technician replaces that block so the ignition switch keeps consistent electrical contact. Parts and labor are covered under the recall. If you have already paid for an ignition switch repair tied to this problem, the reimbursement process uses the owner letter. Send the original receipt or other proof of payment to the company so the expense can be confirmed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 25, 2015 | NHTSA published the recall |
|---|---|
| March 4, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 15V799?
Recall 15V799 covers 16,106 2015 Ram Promaster vans with an ignition switch contact problem. Intermittent electrical contact can cause a stall or loss of air bags, anti-lock brakes, electronic stability control, or the instrument panel cluster. Ram dealers will replace the ignition switch contact holder block for free.
What should I do if my 2015 Ram Promaster is on this recall?
Check your VIN to confirm your specific van is included in recall 15V799. If it is, contact a franchised Ram dealer to schedule the ignition switch contact holder block replacement. Reference recall number 15V799 or Ram recall R64 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Ram dealers will replace the ignition switch contact holder block free of charge. The recall repair began March 4, 2016, so affected vans should be eligible for dealer service now.
Is it safe to drive my 2015 Ram Promaster before the repair?
The official recall does not give a do-not-drive instruction. The risk is a stall or loss of air bags, anti-lock brakes, electronic stability control, or the instrument panel cluster, which increases crash and injury risk. Confirm your VIN and schedule the free ignition-switch repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V799000 |
|---|---|
| Ram customer service | 1-800-853-1403 |
| NHTSA recall # | 15V799 |
| NHTSA recall # (full) | 15V799000 |
Source documents
-
Download Owner Notice (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →