Campaign 15V798 Posted November 25, 2015 9,687 units

2007-2015 Forest River Motorhome Recall 15V798: Step Defect

Recall 15V798 covers 9,687 2007-2015 Forest River motorhomes with Lippert electric steps that become unstable. Dealer repair is free at any franchised Forest River dealer.

Forest River is recalling 9,687 2007-2015 motorhomes, including Pathfinder, Mirada, and Georgetown models, because Lippert Coachstep electric step hardware can fracture and let the steps shift out of position. Unstable entry and exit steps increase the risk of injury, and the Forest River dealer repair will be free once available.

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What's wrong?

The recalled part is the Lippert Coachstep electric entry step used on affected 2007-2015 Forest River motorhomes. This is the powered platform that extends when someone enters or leaves the motorhome and retracts under the body for travel. A bolt holds the fan gear assembly, the gear set that moves and holds the step, in position.

On these motorhomes, stress on that bolt can fracture it. The stress can come from step misuse, overloading, a collision, or another outside influence. Once the bolt breaks, the fan gear can disengage from the step mechanism. The step then can fail to stay where expected and can feel unstable under a person's weight.

The warning sign is a step that does not fully retract under the motorhome. There can also be no warning sign before the bolt fractures, so an affected step that seems normal still needs the recall repair.

Who's affected?

The scope crosses Forest River, Coachmen, Georgie Boy, and Sportscoach RV nameplates from the 2007-2015 model years, all tied to the same recreational vehicle/trailer equipment component.

2012 Forest River Pathfinder Recreational vehicle/trailer
2010 Coachmen Mirada Recreational vehicle/trailer
2012 Coachmen Prism Recreational vehicle/trailer
2012 Coachmen Mirada Recreational vehicle/trailer
2013 Coachmen Mirada Recreational vehicle/trailer
Units affected9,687
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

Unstable entry and exit steps increase the risk of injury when someone climbs into or out of the motorhome. Watch for steps that fail to fully retract, and treat any looseness or unusual movement as a reason to avoid using the step until the dealer inspects it. Repair will be free at any franchised Forest River dealer once available.

What should I do?

  1. Check your VIN to confirm your 2007-2015 Forest River Pathfinder, Mirada, Prism, Pursuit, Ridgeview, Solera, Encounter, Georgetown, Legend, Elite, Cross Country, Cruise Master, Encore, FR3, Aviator, or Aurora motorhome is included in this recall.
  2. Contact Forest River customer service before scheduling service, since the remedy is not marked available on this page.
  3. Reference recall number 15V798 and Forest River recall 51-11102015-0109 when you call.
  4. Avoid using the electric entry steps until they are inspected or repaired, because the steps can shift and become unstable.
  5. Ask Forest River about the retainer-bracket repair that reinforces the step operating mechanism and keeps the fan gear attached.

What happens at the repair

Once the final repair is available, a Forest River technician will install a retainer bracket that reinforces the operating mechanism for the Lippert Coachstep electric steps. The bracket helps keep the fan gear assembly engaged so the steps stay in their expected position. The dealer repair will be free once it opens, with parts and labor covered under the recall. Until then, ask Forest River or the dealer how they want the vehicle handled before using the steps.

Timeline

November 25, 2015 NHTSA published the recall
January 19, 2016 Dealer notification began
January 19, 2016 Dealer notification ended
January 19, 2016 Interim owner notification (was planned for this date)
March 3, 2016 Owner notification mailed

Frequently asked questions

What is recall 15V798?

Recall 15V798 covers 9,687 2007-2015 Forest River motorhomes with Lippert Coachstep Double and Triple Electric Steps. A bolt in the fan gear assembly can fracture, which lets the gear disengage and makes the entry or exit steps unstable. Forest River dealers install a retainer bracket for free.

What should I do if my 2007-2015 Forest River motorhome is on this recall?

Check your VIN to confirm your specific motorhome is included in recall 15V798. If it is, contact a franchised Forest River dealer and ask for the retainer bracket repair for the Lippert Coachstep electric steps. Reference recall number 15V798 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Forest River dealers install a retainer bracket to reinforce the electric step operating mechanism free of charge, including parts and labor for vehicles included in recall 15V798.

What is the safety risk?

The safety risk is an unstable step when entering or leaving the motorhome. If the fan gear disengages, the step does not stay in the expected position, which increases the risk of injury. Use care around the step until the dealer completes the free repair.

What if I bought this Forest River motorhome used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner, so a used motorhome included in recall 15V798 remains eligible for the dealer repair. Check your VIN, then call a franchised Forest River dealer if your vehicle is included.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V798000
Forest River customer service1-574-389-4600
NHTSA recall #15V798
NHTSA recall # (full)15V798000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →