Recall 15V779 covers 278 2006-2014 Ford E-250 and E-350 vans with wheelchair-lift bearings that shift. Ford dealer repair will be free.
Ford recall 15V779 covers 278 2006-2014 E-250 and E-350 cargo vans equipped with certain Ricon wheelchair lifts whose folding link arm pivot holes are too large. If the bearings move out of position, the stowed platform can move excessively and the platform mounting can fail, allowing the lift platform to fall out when the doors open; the dealer repair will be free once available.
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What's wrong?
The wheelchair lift on affected 2006-2014 Ford E-250 and E-350 vans is the mobility equipment that raises a wheelchair user between the ground and the van floor. Its folding link arms guide the platform as it moves, and the pivot points hold bearings that keep the lift aligned under load.
On certain Ricon S2005, S2010, S5005, S5010, S5505, and S5510 lifts, the pivot holes in the folding link arms are too large. That extra space lets the bearings move out of position. When the bearings shift, the platform pivot plate can crack and the lift no longer holds its designed geometry during use.
What you can see is cracking at the lift platform pivot plate during a visible inspection. If that cracking is present, treat the lift as suspect and keep people off the platform until a Ford dealer or qualified lift service provider checks the recalled equipment.
Who's affected?
Covers both E-250 and E-350 vans across the 2006-2014 model years, with the same adaptive/mobility equipment component on each.
| 2014 Ford E-250 | Equipment adaptive/mobility |
|---|---|
| 2014 Ford E-350 | Equipment adaptive/mobility |
| 2013 Ford E-250 | Equipment adaptive/mobility |
| 2013 Ford E-350 | Equipment adaptive/mobility |
| 2012 Ford E-250 | Equipment adaptive/mobility |
| 2012 Ford E-350 | Equipment adaptive/mobility |
| 2011 Ford E-350 | Equipment adaptive/mobility |
| 2011 Ford E-250 | Equipment adaptive/mobility |
| 2010 Ford E-250 | Equipment adaptive/mobility |
| 2009 Ford E-250 | Equipment adaptive/mobility |
| 2008 Ford E-250 | Equipment adaptive/mobility |
| 2007 Ford E-250 | Equipment adaptive/mobility |
| 2006 Ford E-250 | Equipment adaptive/mobility |
| 2007 Ford E-350 | Equipment adaptive/mobility |
| 2010 Ford E-350 | Equipment adaptive/mobility |
| 2009 Ford E-350 | Equipment adaptive/mobility |
| 2008 Ford E-350 | Equipment adaptive/mobility |
| 2006 Ford E-350 | Equipment adaptive/mobility |
| Units affected | 278 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A displaced bearing can let the stowed wheelchair lift platform move too much and fail at its mounting. When the doors are opened, the platform can fall out of the van and injure the lift operator. Look for cracking at the lift platform pivot plate, and use caution around the lift until inspected. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2006-2014 Ford E-250 or E-350 is included in this recall.
- Wait for the owner notice before scheduling repair work if Ford has not confirmed the remedy path for your VIN.
- Contact a franchised Ford dealer and reference recall number 15V779 when you ask about the free wheelchair-lift inspection.
- Schedule the link-arm bearing and platform inspection that checks for excess platform movement and cracked lift parts.
- Bring the recall notice if you have it, and ask whether damaged lift parts will be replaced at no charge.
What happens at the repair
The final dealer repair is not listed as available yet. Once it opens, a Ford technician will inspect the wheelchair lift link arms for damage or displaced bearings, inspect the platform for cracks, and replace damaged parts. Parts and labor will be free under the recall. Ford has a general reimbursement plan on file for this campaign. If you already paid for a related lift repair before the recall notice, ask customer service how to submit repair documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 20, 2015 | NHTSA published the recall |
|---|---|
| December 1, 2015 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 1, 2015 | Interim owner notification (was planned for this date) |
| January 5, 2016 | Owner notification mailed |
Frequently asked questions
What is recall 15V779?
Recall 15V779 covers 278 2006-2014 Ford E-250 and E-350 cargo vans modified with certain Ricon wheelchair lifts. The lift link arms have oversized pivot holes that let bearings move out of position, which can damage the platform mounting.
What should I do if my 2006-2014 Ford E-250 or E-350 is on this recall?
Check your VIN to confirm your specific van is included in recall 15V779. If it is, call the dealer service desk and ask for the Ricon wheelchair lift inspection and repair. Reference recall 15V779 and Ford E-250 or E-350 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and the remedy says damaged lift link arms, displaced bearings, platform cracks, and damaged platform parts are repaired or replaced free of charge.
What is the safety risk?
The risk is that the stowed wheelchair lift platform can move too much and fail at its mounting. If that happens, the platform can fall out of the van when the doors are opened, increasing the risk of injury to the lift operator.
What if my van already had the earlier wheelchair lift recall repair?
Your van still needs to be checked for recall 15V779. The remedy notes that vans repaired under the earlier similar recall are still affected by this recall. Check your VIN, then ask the dealer service desk for the current Ricon lift inspection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V779000 |
|---|---|
| Ford customer service | 1-800-866-9247 |
| NHTSA recall # | 15V779 |
| NHTSA recall # (full) | 15V779000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →