Campaign 15V766 Posted November 18, 2015 1,001 units

2006-2014 Starcraft Bus Recall 15V766: Wheelchair Lift

Recall 15V766 affects 1,001 2006-2014 Starcraft Bus transit buses with Ricon wheelchair lift link-arm defects. Repair is free at any franchised Starcraft Bus dealer.

Starcraft Bus is recalling 1,001 2006-2014 Ultrastar, Mvp, Xpress, Starquest, Starlite, Allstar Xl, Allstar, and XLT transit buses with certain Ricon wheelchair lifts because oversized pivot holes can let lift-arm bearings move out of position. If that happens, the stowed platform can move excessively and the mounting can fail, which increases injury risk for the lift operator; Starcraft Bus dealers will complete the free repair.

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What's wrong?

The wheelchair lift on 2006-2014 Starcraft Bus transit buses raises and lowers a passenger platform at the bus doorway. Its folding link arms guide that platform as it moves, and bearings in the pivot holes keep the arms aligned instead of letting metal parts shift under load. The lift needs those pivots to stay tight so the platform tracks straight and stows correctly.

On affected lifts, the pivot holes in the folding link arms are too large. That extra space lets the bearings move out of position, and the knuckle link arms can bend or lose support. When the platform is stowed, the misaligned parts can crack the platform instead of holding it in its designed position.

The warning sign is visual. A bearing that has moved out of position is visible during inspection, so the lift area needs to be checked for a bearing that no longer sits correctly in its hole.

Who's affected?

The scope crosses Starcraft Bus model lines from 2006-2014, with the same adaptive mobility equipment component listed throughout.

2014 Starcraft Bus Ultrastar Equipment adaptive/mobility
2014 Starcraft Bus Mvp Equipment adaptive/mobility
2013 Starcraft Bus Mvp Equipment adaptive/mobility
2012 Starcraft Bus Mvp Equipment adaptive/mobility
2011 Starcraft Bus Mvp Equipment adaptive/mobility
Units affected1,001
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

A displaced bearing can let the stowed wheelchair lift platform move excessively. If the platform mounting fails, the platform can fall out when the doors open and injure the lift operator. A moved bearing is visible on inspection, so have the lift checked before regular use. Repair is free at any franchised Starcraft Bus dealer.

What should I do?

  1. Check your VIN to confirm your 2006-2014 Starcraft Bus Ultrastar, Mvp, XLT, Xpress, Starquest, Starlite, Allstar Xl, or Allstar is included in this recall.
  2. Contact a franchised Starcraft Bus dealer to schedule the free wheelchair-lift link-arm and platform inspection that checks for displaced bearings and cracks.
  3. Bring the recall notice if Starcraft Bus mailed one. If not, reference recall number 15V766 when you call.
  4. Avoid using the wheelchair lift until the inspection is complete and any damaged link-arm, bearing, or platform parts are replaced.
  5. Call Starcraft Bus customer service at 1-800-348-7440 with questions about scheduling or recall coverage.

What happens at the repair

At the dealer, a Starcraft Bus technician inspects the wheelchair lift link arms for damage and displaced bearings, then checks the lift platform for cracks. Any damaged link arm, bearing, platform, or related part is replaced free of charge under the recall. Parts and labor are covered. The service visit is an inspection first, followed by replacement only for parts that show damage, bearing movement, or cracking.

Timeline

November 18, 2015 NHTSA published the recall
December 16, 2015 Owner notification mailed
January 12, 2016 Dealer notification began
January 12, 2016 Dealer notification ended
January 12, 2016 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 15V766?

Recall 15V766 covers 1,001 2006-2014 Starcraft Bus transit buses with certain Ricon wheelchair lifts. The folding link arms have pivot holes that are too large, which lets bearings move out of position and damage the lift platform mounting.

What should I do if my 2006-2014 Starcraft Bus Ultrastar, Mvp, XLT, Xpress, Starquest, Starlite, Allstar Xl, or Allstar is on this recall?

Check your VIN to confirm your specific bus is included in recall 15V766. If it is, contact a Starcraft Bus service dealer or Ricon dealer for the wheelchair lift inspection and repair. Reference Forest River recall number 51-11102015-0108 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ricon dealers will inspect the link arms, bearings, and platform for damage, then replace damaged parts free of charge.

What is the safety risk in recall 15V766?

The safety risk is lift platform failure when the vehicle doors are opened. If the bearings move out of position, the stowed wheelchair lift platform can move too much and fail at its mounting, increasing the risk of injury for the lift operator.

What if I bought this Starcraft Bus used?

The free recall repair still applies. Recall eligibility follows the VIN, not the current owner or purchase history. Check your VIN, then give the dealer recall number 15V766 and Forest River recall number 51-11102015-0108 when you schedule service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V766000
Starcraft Bus customer service1-800-348-7440
NHTSA recall #15V766
NHTSA recall # (full)15V766000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →