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Campaign 15V764 Posted November 17, 2015 1,656 units

2013-2015 Evergreen RV Recall 15V764: Water Heater

RN
Reviewed by the RecallNotify editorial team
Published May 31, 2026

Recall 15V764 covers 1,656 2013-2015 Evergreen RVs with Atwood water heaters that overheat tap water. Repair will be free once available.

Evergreen is recalling 1,656 2013-2015 Lifestyle, Reactor, Sun Valley, Ever-Lite, I-Go, Element, Bay Hill, and Amped recreational vehicles equipped with Atwood on-demand water heaters. A water and gas valve can overheat water at the hot-water tap and release steam, raising the risk of scald injury; the dealer repair will be free once Evergreen makes it available.

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What's wrong?

The on-demand water heater in these 2013-2015 Evergreen recreational vehicles heats water only when someone opens a hot water tap. Water flow through the heater tells the burner how much heat to add, and the water and gas valve helps keep that flow and heat output in balance.

The problem is inside the water flow adjustment feature, a poppet valve that controls how much water moves through the heater. On affected Atwood units, that valve drifted during transit or was set at the factory so the water flow is too low. When flow drops to .3 gal/minute or less, the burner can overheat the water headed to the hot water tap. That creates a scald risk for the person using the sink or shower.

There is no warning sign before failure. The water heater can produce dangerously hot water at the tap before the owner notices a problem.

Who's affected?

Spans 8 Evergreen RV model lines across the 2013, 2014, and 2015 model years, all tied to the same recreational vehicle and trailer equipment component.

2015 Evergreen Lifestyle Recreational vehicle/trailer
2013 Evergreen Lifestyle Recreational vehicle/trailer
2013 Evergreen Reactor Recreational vehicle/trailer
2013 Evergreen Sun Valley Recreational vehicle/trailer
2014 Evergreen Ever-Lite Recreational vehicle/trailer
Units affected1,656
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

Overheated water can release steam, scald the operator, and increase the risk of injury. Treat steam from the water heater as a burn hazard, keep hands and face clear, and arrange the recall repair before using the system again. Repair will be free at any franchised Evergreen dealer once available.

What should I do?

  1. Check your VIN to confirm your 2013-2015 Evergreen Bay Hill, Lifestyle, Amped, I-Go, Sun Valley, Element, Reactor, or Ever-Lite RV is included in this recall.
  2. Contact Evergreen customer service to confirm when the free hot water heater rework kit is ready for your RV.
  3. Ask about the Atwood water-heater valve rework kit that stops overheating at the hot water tap.
  4. Use the Evergreen owner notice when you call, or reference recall number 15V764 if you do not have the notice.
  5. Avoid using hot water from the affected Atwood on-demand water heater until the rework kit is installed.

What happens at the repair

Evergreen has identified the dealer fix as a hot water heater rework kit for the affected Atwood on-demand water heater. Once Evergreen opens the final repair, an Evergreen technician will install the kit to address the water and gas valve condition that can overheat water at the hot water tap. Parts and labor will be covered under the recall. Evergreen has a general reimbursement plan on file, so owners who already paid for a related water heater repair should contact Evergreen customer service and keep repair invoices or other documentation for the claim.

ReimbursementReimbursement available

Timeline

November 17, 2015 NHTSA published the recall
January 11, 2016 Dealer notification began
January 11, 2016 Interim owner notification (was planned for this date)
January 12, 2016 Dealer notification ended
January 14, 2016 Owner notification mailed

Frequently asked questions

What is recall 15V764?

Recall 15V764 covers 1,656 2013-2015 Evergreen recreational vehicles with Atwood on-demand water heaters. The water and gas valve can overheat water at the hot-water tap, releasing steam and creating a scald-injury risk. Evergreen dealers install a hot-water-heater rework kit for free.

What should I do if my 2013-2015 Evergreen Lifestyle, Reactor, Sun Valley, Ever-Lite, I-Go, Element, Bay Hill, or Amped is on this recall?

Check your VIN to confirm your specific recreational vehicle is included in recall 15V764. If it is, contact an Evergreen dealer or Evergreen customer service at 1-574-825-4298 and ask for the Atwood water-heater rework kit. Reference recall 15V764 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. Evergreen's remedy states that dealers will install the hot-water-heater rework kit free of charge for included recreational vehicles.

What is the safety risk?

The safety risk is scald injury from overheated water or steam at the hot-water tap. The recall involves Atwood on-demand water heaters with a water and gas valve defect. Until the repair is complete, use caution around hot water and schedule the free rework-kit installation.

What if I bought the Evergreen RV used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. If you never received an owner letter, check your VIN and call an Evergreen dealer or Evergreen customer service with recall 15V764.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V764000
Evergreen customer service1-574-825-4298
NHTSA recall #15V764
NHTSA recall # (full)15V764000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →