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Campaign 15V760 Posted November 16, 2015 186 units

2013-2015 Pierce Fire Trucks Recall 15V760: Hose Surge

Recall 15V760 covers 186 2013-2015 Pierce Arrow Xt, Impel, Quantum, Saber, and Velocity fire-fighting vehicles for water-pressure surges. Free repair at franchised Pierce dealers.

Pierce is recalling 186 2013-2015 Saber, Arrow Xt, Velocity, Quantum, and Impel fire trucks because the fire hose water pressure regulator does not respond consistently to operator input. That defect can cause an unexpected pressure surge to the hose, which increases the injury risk for the hose operator or people nearby, and Pierce dealers will repair it free of charge.

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What's wrong?

The fire hose water pressure regulator on 2013-2015 Pierce Saber, Arrow Xt, Velocity, Quantum, and Impel fire-fighting vehicles controls pump output at the hose. Operators use it to raise or lower water pressure during firefighting. The system depends on the pressure governor responding predictably to those commands.

On these vehicles, the pressure governor has a firmware error. Firmware is the built-in software that tells the regulator how to react when an operator changes the control setting. With the faulty programming, the regulator does not respond consistently, and the hose line can receive an unexpected water pressure surge instead of the intended pressure change.

There is no warning sign before failure. The operator is not given a light, message, or other advance signal before the regulator responds incorrectly.

Who's affected?

Covers five Pierce truck models across the 2013, 2014, and 2015 model years, all tied to the same Equipment component.

2013 Pierce Saber Equipment
2014 Pierce Arrow Xt Equipment
2015 Pierce Arrow Xt Equipment
2015 Pierce Velocity Equipment
2015 Pierce Quantum Equipment
Units affected186
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

An unexpected surge in water pressure to the fire hose can injure the hose operator or people standing nearby. There is no warning sign before the pressure surge, so treat an included apparatus as a service priority and brief crews before use. Repair is free at any franchised Pierce dealer.

What should I do?

  1. Check your VIN to confirm your 2013-2015 Pierce Saber, Arrow Xt, Velocity, Quantum, or Impel fire-fighting vehicle is included in this recall.
  2. Contact a franchised Pierce dealer to schedule the free water pressure governor firmware update that corrects the fire hose pressure surge risk.
  3. Call Pierce customer service at 1-888-974-3723 with questions, and reference recall number 15V760 and Pierce recall 74B252.
  4. Bring the recall notice if Pierce sent one, and ask the dealer to confirm the firmware update is complete before the vehicle returns to service.
  5. Keep hose operations cautious until the update is complete, since an unexpected water pressure surge can injure the hose operator or people nearby.

What happens at the repair

At the dealer, a Pierce technician updates the water pressure governor firmware so the pressure regulator responds more consistently to operator input. The update is free under this recall, and labor is covered. Pierce's remedy also says the firmware update is available directly through FRC at no charge, and FRC will contact vehicle owners about the update. Ask the service desk to confirm the firmware has been installed before the vehicle returns to service.

Timeline

November 16, 2015 NHTSA published the recall
November 30, 2015 Dealer notification began
November 30, 2015 Interim owner notification (was planned for this date)
December 11, 2015 Dealer notification ended
January 5, 2016 Owner notification mailed

Frequently asked questions

What is recall 15V760?

Recall 15V760 covers 186 2013-2015 Pierce Saber, Arrow Xt, Velocity, Quantum, and Impel fire-fighting vehicles with water pressure governor firmware that can allow an unexpected water pressure surge to the fire hose. Pierce dealers will update the firmware for free.

What should I do if my 2013-2015 Pierce Saber, Arrow Xt, Velocity, Quantum, or Impel is on this recall?

Check your VIN to confirm your specific fire-fighting vehicle is included in recall 15V760. If it is, contact a franchised Pierce dealer to schedule the water pressure governor firmware update. Reference recall number 15V760 and Pierce recall number 74B252 when you call.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Pierce will update the water pressure governor firmware free of charge at a franchised Pierce dealer. Parts and labor are covered for vehicles included in recall 15V760.

What is the safety risk in recall 15V760?

The safety risk is injury from an unexpected water pressure surge at the fire hose. Recall 15V760 states that the surge can increase injury risk for the hose operator or people nearby, so confirm the VIN and arrange the free firmware update before relying on the vehicle in service.

When did Pierce start this recall?

Pierce began recall 15V760 on January 5, 2016. Owners can contact Pierce customer service at 1-888-974-3723 or work through a franchised Pierce dealer to arrange the free water pressure governor firmware update.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V760000
Pierce customer service1-888-974-3723
NHTSA recall #15V760
NHTSA recall # (full)15V760000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →