Recall 15V747 affects 90 2014-2016 Newmar Canyon Star motorhomes for a water-heater scald hazard. Repair is free at any franchised Newmar dealer.
Newmar is recalling 90 2014-2016 Canyon Star motorhomes equipped with Atwood on-demand water heaters because an incorrectly set valve can overheat water at the hot-water tap. Overheated water and steam raise the risk of scalding injury, and the Newmar dealer repair will be free once available.
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What's wrong?
The Atwood on-demand water heater in 2014-2016 Newmar Canyon Star motorhomes heats water as it flows, instead of storing hot water in a tank. A flow setting inside the heater helps balance water movement with the gas burner so hot water reaches the tap at a controlled temperature.
On affected motorhomes, the water flow adjustment feature on the poppet valve was set too low at the factory or shifted during transit. If the setting reaches 0.3 gallons per minute or less, too little water moves through the heater while the burner is active. That lets the water in the hot water supply tap overheat and creates a scald risk for the user.
There is no warning sign before failure. Once the condition is present, the thing an owner notices is water from the hot tap that is hotter than expected, so treat unusually hot water as a reason to stop using that tap until the recall repair is handled.
Who's affected?
Spans the 2014, 2015, and 2016 Canyon Star model years, all tied to the water heater system.
| 2016 Newmar Canyon Star | Water heater |
|---|---|
| 2015 Newmar Canyon Star | Water heater |
| 2014 Newmar Canyon Star | Water heater |
| Units affected | 90 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Water in the system can overheat and release steam, creating a scald-injury risk for the operator. Until the remedy is completed, keep people away from the affected hot-water area and arrange service through a dealer. Repair will be free at any franchised Newmar dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2016 Newmar Canyon Star is included in this recall.
- Use Newmar's owner letter to confirm the free remedy-kit instructions for the Atwood water-heater valve.
- Call Newmar customer service at 1-800-731-8300 with questions and reference recall number 15V747 when you call.
- Ask a franchised Newmar dealer about the remedy kit that resets the water-heater valve so the hot-water tap does not overheat.
- Avoid using the hot-water tap until Newmar or the dealer confirms the remedy kit has been installed.
What happens at the repair
At the dealer, a Newmar technician installs a remedy kit for the Atwood on-demand water heater system. The kit is intended to eliminate the scald hazard by correcting the hot-water condition tied to the heater valve setting, so the water supply tap does not overheat. Call the dealer before arranging service to confirm the kit is available. The dealer repair is free once available, with parts and labor covered under the recall.
Timeline
| November 12, 2015 | NHTSA published the recall |
|---|---|
| December 8, 2015 | Owner notification mailed |
| January 8, 2016 | Dealer notification began |
| January 8, 2016 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 15V747?
Recall 15V747 covers 90 2014-2016 Newmar Canyon Star motorhomes equipped with Atwood on-demand water heaters. The water and gas valve can overheat water at the hot water tap, creating a scald hazard. Newmar dealers install a remedy kit for free.
What should I do if my 2014-2016 Newmar Canyon Star is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 15V747. If it is, contact a franchised Newmar dealer and ask for the free water-heater remedy kit installation. Reference recall number 15V747 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Newmar's remedy provides the water-heater kit installation free of charge at a franchised Newmar dealer.
What is the safety risk?
The safety risk is scald injury from overheated water or steam at the hot water tap. The recall involves the Atwood on-demand water heater valve setting, which can let the water heater overheat the hot water supply. The dealer-installed kit is meant to eliminate that hazard.
When did the Newmar recall repair start?
The recall repair began on December 8, 2015. Newmar dealers install the remedy kit for free, and owners can contact Newmar customer service at 1-800-731-8300 for help with recall 15V747.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V747000 |
|---|---|
| Newmar customer service | 1-800-731-8300 |
| NHTSA recall # | 15V747 |
| NHTSA recall # (full) | 15V747000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →