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Campaign 15V732 Posted November 5, 2015 2,980 units

2006-2016 Collins WR Buses Recall 15V732: Lift Arms

Recall 15V732 affects 2,980 2006-2016 Collins school buses with faulty wheelchair lift link-arm bearings. Repair is free at any franchised Collins dealer.

Collins is recalling 2,980 2006-2016 DH416WR, DH516WR, and DE416WR school buses because certain Ricon wheelchair lifts have folding link arm pivot holes that are too large, letting bearings move out of position. If the platform mounting fails, the stowed lift platform can fall out when the doors open, increasing injury risk for the lift operator; Collins dealers will complete the free repair.

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What's wrong?

On 2006-2016 Collins DH416WR, DH516WR, and DE416WR school buses, the Ricon wheelchair lift uses folding link arms to guide and support the platform as it moves. Those arms keep the lift aligned under load and help hold the platform steady when it is stowed for travel.

The defect is in the pivot holes in those folding link arms. The holes are too large, so the bearings and bushings do not stay in the correct position. As the bus moves, the stowed lift can oscillate, which puts extra stress around the pivot area. That stress can crack the link arms and weaken the lift structure.

There is no warning sign before failure. If the lift moves, rattles, or looks out of alignment while stowed, keep it out of service and have a Collins dealer inspect the lift before it carries a passenger.

Who's affected?

Spans three Collins bus models across the 2006-2016 model years, tied to adaptive or mobility equipment.

2006 Collins DH416WR Equipment adaptive/mobility
2006 Collins DH516WR Equipment adaptive/mobility
2009 Collins DH516WR Equipment adaptive/mobility
2011 Collins DH516WR Equipment adaptive/mobility
2008 Collins DH516WR Equipment adaptive/mobility
Units affected2,980

A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific bus.

What's the safety risk?

Displaced bearings can let the stowed wheelchair lift platform move excessively. If the platform mounting fails, the platform can fall out of the vehicle when the doors are opened, increasing injury risk for the lift operator. Keep people clear of the lift area until it is inspected. Repair is free at any franchised Collins dealer.

What should I do?

  1. Check your VIN to confirm your 2006-2016 Collins DH416WR, DH516WR, or DE416WR school bus is included in this recall.
  2. Contact a franchised Collins dealer to schedule the free wheelchair-lift inspection and repair for the folding link arms, displaced bearings, and platform cracks.
  3. Bring the recall notice if Collins mailed one, and reference recall number 15V732 when you call.
  4. Avoid using the wheelchair lift until the inspection and repair are complete if the stowed platform has excess movement.
  5. Call Collins customer service at 1-800-533-1850 with questions about scheduling or lift repair coverage.

What happens at the repair

At the dealer, a Collins technician inspects the wheelchair lift link arms for damage and displaced bearings, then checks the platform for cracks. Any damaged link arm, bearing, platform, or related lift part is replaced free under the recall. Collins has a general reimbursement plan on file for owners who already paid for this recall repair before notice. Bring repair invoices and payment records to the dealer service desk, or contact Collins customer service to ask how to submit the claim.

ReimbursementReimbursement available

Timeline

November 5, 2015 NHTSA published the recall
December 21, 2015 Owner notification mailed
May 30, 2016 Dealer notification began
June 7, 2016 Dealer notification ended
June 7, 2016 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 15V732?

Recall 15V732 covers 2,980 2006-2016 Collins DH416WR, DH516WR, and DE416WR school buses with certain Ricon wheelchair lifts. The lift folding link arms have oversized pivot holes, which let bearings move out of position. Collins dealers will inspect the lift arms and platform, then replace damaged parts for free.

What should I do if my 2006-2016 Collins DH416WR, DH516WR, or DE416WR is on this recall?

Check your VIN to confirm your specific bus is included in recall 15V732. If it is, contact a Collins dealer to schedule the wheelchair lift inspection and any needed parts replacement. Reference recall number 15V732 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 15V732, Collins dealers inspect the folding link arms and platform, then replace damaged parts free of charge.

What is the safety risk?

The wheelchair lift platform can fall out of the vehicle when the doors are opened. The risk comes from lift arm bearings moving out of position, which creates excessive platform movement and failure of the platform mounting. That increases injury risk for the lift operator.

What if this bus already had the 2014 lift recall repair?

It still needs to be checked for recall 15V732. Collins says buses and wheelchair lifts repaired under a similar 2014 recall remain included in this recall. Check your VIN and ask the Collins dealer to inspect the lift under campaign 15V732.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V732000
Collins customer service1-800-533-1850
NHTSA recall #15V732
NHTSA recall # (full)15V732000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →