Campaign 15V724 Posted November 3, 2015 49 units

2006-2011 Diamond Coach Vip/Pt Recall 15V724: Lift Arms

Recall 15V724 affects 49 2006-2011 Diamond Coach Vip and Pt transit buses for wheelchair-lift platform mounting failure. Free repair at a franchised Diamond Coach dealer.

Diamond Coach is recalling 49 2006-2011 Vip and Pt transit buses with Ricon S2010 and S5510 wheelchair lifts because oversized pivot holes in the folding link arms let bearings move out of position. If that happens, the stowed lift platform can break loose and fall when the doors open, increasing injury risk for the lift operator; Diamond Coach dealers will complete the repair free of charge.

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What's wrong?

The wheelchair lift on affected 2006-2011 Diamond Coach Vip and Pt transit buses is the equipment that raises and lowers a passenger using a wheelchair between the curb and the bus floor. The Ricon S2010 and S5510 lifts use folding link arms, which are metal arms that guide and support the lift platform as it moves.

On the affected lifts, the pivot holes in those folding link arms are too large. The bearings, which are the round supports that let the arms move smoothly at the pivot points, shift out of position instead of staying centered. Once that happens, the lift arms do not hold the platform in its intended alignment during use.

Diamond Coach did not receive a specific owner warning sign from Ricon for this defect. There is no warning sign before failure.

Who's affected?

Spans the Vip and Pt bus lines over six model years, all tied to the same adaptive/mobility equipment category.

2009 Diamond Coach Vip Equipment adaptive/mobility
2006 Diamond Coach Pt Equipment adaptive/mobility
2011 Diamond Coach Vip Equipment adaptive/mobility
2010 Diamond Coach Vip Equipment adaptive/mobility
2007 Diamond Coach Vip Equipment adaptive/mobility
Units affected49
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

If the bearings move out of position, the stowed wheelchair lift platform can move excessively and the platform mounting can fail. When the doors open, the platform can fall out of the vehicle and injure the lift operator. Repair is free at any franchised Diamond Coach dealer.

What should I do?

  1. Check your VIN to confirm your 2006-2011 Diamond Coach Vip or Pt bus is included in this recall.
  2. Contact a franchised Diamond Coach dealer to schedule the free wheelchair-lift inspection and repair.
  3. Ask the dealer to inspect the folding link arms, displaced bearings, and lift platform cracks, then replace damaged parts for free.
  4. Bring the recall notice if Diamond Coach mailed one. If not, reference recall number 15V724 when you call.
  5. Keep riders and operators clear of the wheelchair lift platform until the inspection and any needed repair are complete.

What happens at the repair

At the dealer, a Diamond Coach technician inspects the wheelchair lift link arms for damage or displaced bearings and checks the platform for cracks. Any damaged link arms, bearings, platform parts, or related lift components are replaced free under the recall. Diamond Coach has a general reimbursement plan on file for this campaign. If you paid for a related lift repair before the recall notice, ask Diamond Coach customer service how to submit documented expenses under that plan.

ReimbursementReimbursement available

Timeline

November 3, 2015 NHTSA published the recall
December 17, 2015 Owner notification mailed

Frequently asked questions

What is recall 15V724?

Recall 15V724 covers 49 2006-2011 Diamond Coach Vip and Pt transit buses equipped with certain Ricon S2010 and S5510 wheelchair lifts. The lift link arms have oversized pivot holes that let bearings move out of position. Diamond Coach will replace damaged parts free of charge.

What should I do if my 2006-2011 Diamond Coach Vip or Pt is on this recall?

Check your VIN to confirm your specific bus is included in recall 15V724. If it is, contact Diamond Coach customer service at 1-620-795-2191 and ask about the wheelchair lift inspection and free replacement of damaged parts. Reference recall 15V724 when you call.

Is the recall repair free?

Yes. Diamond Coach's recall remedy says damaged link arms, displaced bearings, cracked platforms, and related damaged parts will be replaced free of charge. Federal recall law requires the manufacturer to repair the covered safety defect at no cost to the owner.

What is the safety risk?

The risk is that displaced bearings let the stowed wheelchair lift platform move too much. That can damage the platform mounting and allow the platform to fall out of the bus when the doors are opened, increasing injury risk for the lift operator.

What if my bus already had the 2014 wheelchair lift recall repair?

This recall still applies if your VIN is included. Diamond Coach states that buses and wheelchair lifts repaired under the similar 2014 recall are still affected by recall 15V724, so the link arms and platform still need the inspection tied to this campaign.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V724000
Diamond Coach customer service1-620-795-2191
NHTSA recall #15V724
NHTSA recall # (full)15V724000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →