Recall 15V715 affects 18 2006-2007 Eldorado Mst and Transmark vehicles for loose wheelchair-lift platform bearings. Repair is free at any franchised Eldorado dealer.
Eldorado is recalling 18 2006-2007 Mst and Transmark vehicles equipped with certain Ricon wheelchair lifts because folding link arm pivot holes are too large, which lets bearings move out of position. If that happens, the stowed lift platform can move excessively and fail at its mounting, increasing injury risk when the doors open; Eldorado dealers will complete the free repair.
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What's wrong?
The wheelchair lift on 2006-2007 Eldorado Mst and Transmark buses is the platform that raises and lowers a passenger using a wheelchair between the ground and the bus floor. Folding link arms guide that platform as it moves, and bearings at the pivot points keep the arms aligned under load. The lift depends on those pivots and side plates staying square when the lift is deployed and when it is stowed.
On affected buses, the folding link arms on certain Ricon lifts have pivot holes that are too large. That extra space lets the bearings move out of position, which puts loads into parts that were meant to stay aligned. Ricon's failed-part analysis found cracks tied to heavy repeated loading while the lift was stowed, with factors such as hydraulic drift, a weak stow lock, bent vertical arms, or low hydraulic fluid adding stress.
Operators can see cracks during routine maintenance checks. If separation has started, the platform can sag to one side, jam while stowing, refuse to deploy, or make abnormal noise as it contacts the door.
Who's affected?
Covers the Mst and Transmark across the 2006 and 2007 model years, with the same adaptive/mobility equipment component listed for each.
| 2006 Eldorado Mst | Equipment adaptive/mobility |
|---|---|
| 2007 Eldorado Mst | Equipment adaptive/mobility |
| 2007 Eldorado Transmark | Equipment adaptive/mobility |
| 2006 Eldorado Transmark | Equipment adaptive/mobility |
| Units affected | 18 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Bearings that move out of position can let the stowed wheelchair lift platform move excessively and fail at its mounts. When the doors open, the platform can fall out of the vehicle and injure the lift operator. Watch for visible cracks, sagging, jamming, or abnormal noise, and schedule the inspection soon. Repair is free at any franchised Eldorado dealer.
What should I do?
- Check your VIN to confirm your 2006-2007 Eldorado Mst or Transmark is included in this recall.
- Contact a franchised Eldorado dealer to schedule the free wheelchair-lift inspection and repair.
- Schedule the lift inspection that checks the folding link arms, displaced bearings, and platform cracks before damaged parts are replaced.
- Bring the recall notice if Eldorado sent one. If not, reference recall number 15V715 when you call.
- Keep the lift operator clear of the platform area when opening the doors until the repair is complete.
What happens at the repair
At the dealer, an Eldorado technician inspects the wheelchair lift link arms for damage and displaced bearings, then checks the platform for cracks. Any damaged link arm, bearing, platform, or related lift part is replaced at no cost under the recall, with parts and labor covered. If you already paid out of pocket for a related wheelchair lift repair before the recall notice, Eldorado's standard reimbursement plan covers documented expenses. Bring receipts or repair paperwork to the service desk so the claim can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 29, 2015 | NHTSA published the recall |
|---|---|
| November 9, 2015 | Dealer notification began |
| November 16, 2015 | Interim owner notification (was planned for this date) |
| November 23, 2015 | Dealer notification ended |
| December 2, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V715?
Recall 15V715 covers 18 2006-2007 Eldorado Mst and Transmark vehicles equipped with certain Ricon wheelchair lifts. The lift link arms have oversized pivot holes, which can let bearings move out of position and the stowed platform move excessively. Ricon dealers will inspect and replace damaged parts for free.
What should I do if my 2006-2007 Eldorado Mst or Transmark is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 15V715. If it is, contact Eldorado customer service or Ricon Customer Service to arrange the wheelchair lift inspection. Reference recall 15V715 when you call. The inspection and any required replacement parts are free.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost. For recall 15V715, Ricon dealers will inspect the link arms, bearings, and platform, then replace any damaged parts free of charge.
What is the safety risk?
The risk is injury to the lift operator. If the bearings move out of position, the stowed wheelchair lift platform can move excessively and fail at its mounting. The platform can then fall out of the vehicle when the doors are opened.
What if my Eldorado Mst or Transmark already had the 2014 lift recall repair?
It still needs this recall checked. Eldorado states that vehicles repaired under the similar 2014 recall are still affected by recall 15V715. Check your VIN, then contact Eldorado or Ricon Customer Service to arrange the free inspection.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V715000 |
|---|---|
| Eldorado customer service | 1-909-591-9557 |
| NHTSA recall # | 15V715 |
| NHTSA recall # (full) | 15V715000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →