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Campaign 15V689 Posted October 20, 2015 1,814,284 units

2006-2011 Toyota Multi-Model Recall 15V689: PWMS Fire

Recall 15V689 covers 1,814,284 2006-2011 Toyota, Scion and Pontiac vehicles for power-window-switch overheating. Repair is free at any franchised Toyota dealer.

Toyota is recalling 1,814,284 2006-2011 vehicles, including RAV4, Corolla, Tundra, Highlander, Camry, Yaris, Sequoia, Vibe, Xb, and Xd models, because grease was not consistently applied inside the power window master switch. Debris and moisture can short the switch, overheat or melt the assembly, and increase fire risk; Toyota dealers will complete the repair free of charge.

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What's wrong?

The power window master switch is the driver's-door switch panel that controls the side windows. Inside the switch, sliding electrical contacts move when you press a window button and route power through the window control circuit. Grease on those contacts is supposed to reduce wear and help the contacts move cleanly.

In vehicles included in this Toyota recall, that grease was applied inconsistently during manufacturing. When coverage is thin, the contacts wear and leave debris inside the switch. Conductive moisture and that debris can build up around the contacts, creating a short circuit. Electrical heat can then collect inside the switch, which can overheat and lead to a fire.

There is no warning sign before failure. The switch can overheat without a dashboard light, warning message, or window problem that clearly points to the defect.

Who's affected?

The scope spans passenger cars, SUVs, and trucks across the 2006-2011 model years, all tied to the same power-window control component.

2011 Toyota Corolla Matrix visibility component
2011 Toyota Corolla visibility component
2011 Toyota Tundra visibility component
2011 Toyota Sequoia visibility component
2011 Toyota RAV4 visibility component
Units affected1,814,284

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.

What's the safety risk?

Debris or moisture inside an unlubricated power window master switch can short the sliding electrical contacts. The switch assembly can overheat and melt, increasing the risk of a fire. Have the switch inspected and lubricated, or have the circuit board replaced if needed. Repair is free at any franchised Toyota dealer.

What should I do?

  1. Check your VIN to confirm your 2006-2011 Corolla Matrix, Corolla, Tundra, Sequoia, RAV4, Yaris, Vibe, Highlander, Xb, Highlander Hybrid, Camry Hybrid, Camry, or Xd is included in this recall.
  2. Contact a franchised Toyota dealer to schedule the free power-window-master-switch inspection and repair that addresses the overheating switch risk.
  3. Bring the recall notice if Toyota mailed one. If not, reference recall number 15V689 when you call.
  4. Stop using the power window switch and park safely if you smell burning, see smoke, or notice melting around the switch before the repair.
  5. Ask Toyota customer service at 1-800-331-4331 about the repair if the dealer needs help finding the recall.

What happens at the repair

At the dealer, a Toyota technician inspects the Power Window Master Switch. If the switch shows no abnormality, the technician applies lubricant to the sliding electrical contacts. If the switch shows an abnormality, the PWMS circuit board is replaced. The recall repair is free, including parts and labor. Owners who paid for this condition before the recall notice can seek reimbursement through Toyota's standard reimbursement plan. For Pontiac Vibe owners, the reimbursement path follows the Pontiac Vibe plan named in the recall notice.

ReimbursementReimbursement available

Timeline

October 20, 2015 Dealer notification began
October 20, 2015 Dealer notification ended
October 22, 2015 NHTSA published the recall
November 25, 2015 Owner notification mailed
December 20, 2015 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 15V689?

Recall 15V689 covers 1,814,284 2006-2011 Toyota, Scion, and Pontiac vehicles with a power window master switch problem. Grease was applied inconsistently inside the switch, which lets debris and moisture cause overheating, melting, and increased fire risk. Toyota dealers inspect and repair the switch for free.

What should I do if my 2006-2011 Toyota, Scion, or Pontiac vehicle is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 15V689. If it is, contact a franchised Toyota dealer and reference recall 15V689 or Toyota recall C0M. The dealer will inspect the power window master switch and complete the free repair.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair this defect at no cost. Toyota dealers will inspect the power window master switch, add lubricant if the switch is normal, or replace the circuit board if an abnormality is found.

What is the safety risk?

The safety risk is switch overheating and fire. If debris or moisture gets into an under-lubricated power window master switch, the switch assembly can short circuit, overheat, and melt. The free dealer repair addresses the switch condition tied to this fire risk.

What if I bought this vehicle used?

The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to see whether your specific 2006-2011 Toyota, Scion, or Pontiac vehicle is included, then call a franchised Toyota dealer with recall 15V689 or Toyota recall C0M.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V689000
Toyota customer service1-800-331-4331
NHTSA recall #15V689
NHTSA recall # (full)15V689000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →