Recall 15V671 affects 224 2014-2016 Starcraft Launch Ultra Lite travel trailers for over-lifting Happy Jack beds. Repair is free at any franchised Starcraft dealer.
Starcraft is recalling 224 2014-2016 Launch Ultra Lite travel trailers because the Happy Jack bed can lift too far and damage its brackets and motor. That damage can let the bed break and fall on someone underneath, which raises the risk of injury; Starcraft dealers will complete the recall repair free of charge.
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What's wrong?
The Happy Jack bed in affected 2014-2016 Starcraft Launch Ultra Lite 28BHS JU travel trailers is a powered lift bed. Its brackets hold the bed on its track, and the motor raises or lowers the bed until a limit stop tells the system to stop moving.
On these trailers, the bed does not stop at the top of its travel as intended. It keeps trying to lift, which loads the brackets and motor past their normal range. That extra force damages the brackets and motor, and Starcraft identified the risk that the bed can break free and fall.
The warning sign is a broken bed bracket. If a bracket breaks, stop using the bed lift and have the trailer inspected before anyone sleeps under or near the raised bed.
Who's affected?
The same recreational vehicle/trailer equipment component applies across the 2014, 2015, and 2016 Launch Ultra Lite model years.
| 2014 Starcraft Launch Ultra Lite | Recreational vehicle/trailer |
|---|---|
| 2015 Starcraft Launch Ultra Lite | Recreational vehicle/trailer |
| 2016 Starcraft Launch Ultra Lite | Recreational vehicle/trailer |
| Units affected | 224 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the bed brackets or motor are damaged, the bed can break and fall onto a person underneath it, increasing injury risk. Treat a broken bracket or unusual bed movement as a warning to stop using the bed, keep people clear of the bed area, and schedule the recall repair. Repair is free at any franchised Starcraft dealer.
What should I do?
- Check your VIN to confirm your 2014-2016 Starcraft Launch Ultra Lite is included in this recall.
- Contact a franchised Starcraft dealer to schedule the free Happy Jack bed bracket repositioning that keeps the bed from lifting too far.
- Bring the recall notice if Starcraft mailed one. If not, reference recall number 15V671 when you call.
- Keep people clear of the bed area until the repair is complete, because bracket and motor damage can let the bed fall.
- Call Starcraft customer service at 1-800-945-4787 with questions about scheduling or the repair.
What happens at the repair
At the dealer, a Starcraft technician repositions the Happy Jack bed brackets so the bed stops before it lifts too far. That adjustment is meant to prevent the bed from damaging its brackets and motor. Parts and labor are covered under recall 15V671, so the dealer repair is free. Ask the service desk to confirm the bracket position after the repair and note the completed recall on your service paperwork.
Timeline
| October 19, 2015 | NHTSA published the recall |
|---|---|
| December 3, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V671?
Recall 15V671 covers 224 2014-2016 Starcraft Launch Ultra Lite travel trailers, model 28BHS JU, with a Happy Jack bed that lifts too far and damages its brackets and motor. Starcraft dealers will reposition the bed brackets for free.
What should I do if my 2014-2016 Starcraft Launch Ultra Lite is on this recall?
Check your VIN to confirm your specific trailer is included in recall 15V671. If it is, contact a Starcraft dealer to schedule the bracket repositioning repair. Reference recall number 15V671 and Starcraft campaign 9902267 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Starcraft's remedy says dealers will reposition the Happy Jack bed brackets free of charge. You can also call Starcraft customer service at 1-800-945-4787.
What is the safety risk?
The safety risk is injury from the Happy Jack bed breaking and falling onto someone underneath it. The recall defect lets the bed lift too far, which damages the brackets and motor. Until the repair is complete, keep people clear of the area under the bed while it is being operated.
What if I bought this Starcraft trailer used?
The free recall repair still applies. Federal recall law follows the trailer, not the first owner. If you never received a Starcraft notice, check your VIN to confirm whether your Launch Ultra Lite is included, then call a Starcraft dealer with recall number 15V671.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V671000 |
|---|---|
| Starcraft customer service | 1-800-945-4787 |
| NHTSA recall # | 15V671 |
| NHTSA recall # (full) | 15V671000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →