Recall 15V670 affects 406 2014-2015 Utilimaster Walk-In Van vehicles for incorrect cargo-capacity labels that allow overloading. Utilimaster sends corrected labels free.
Utilimaster is recalling 406 2014-2015 Walk-In Van vehicles because the tire placard lists the wrong cargo capacity information. An incorrect label can lead to overloading, tire failure, and a higher crash risk; Utilimaster dealers will complete the recall repair free of charge.
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What's wrong?
The tire placard on a 2014-2015 Utilimaster Walk-In Van is the label that tells an owner how much cargo the van is built to carry. It is part of the loading guidance for the tires and the vehicle, so the driver can match the load to the van's rated capacity.
On included Walk-In Vans, that placard lists the wrong cargo capacity information. The problem is not a broken tire or axle. It is an incorrect label on a van altered by Utilimaster, including vans with an additional designated seating position. If the van is loaded according to the incorrect placard, the driver can miss that the van is overloaded. The recall repair corrects the labeling information.
The warning sign is the placard itself. Because the information is wrong, the owner or driver can load the van past its proper capacity without seeing an obvious vehicle symptom first.
Who's affected?
Included vans are tied to the tire listing and the vehicle label, not a mechanical part replacement.
| 2015 Utilimaster Walk-In Van | vehicle label (placard or certification) |
|---|---|
| 2015 Utilimaster Walk-In Van | tire |
| 2014 Utilimaster Walk-In Van | vehicle label (placard or certification) |
| 2014 Utilimaster Walk-In Van | tire |
| Units affected | 406 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
An incorrect cargo capacity label can lead an owner to overload the vehicle. Overloading puts extra stress on the tires, which can cause tire failure and increase the risk of a crash. Until the corrected label is installed, use caution with cargo weight and confirm the vehicle's load before driving. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Utilimaster Walk-In Van is included in this recall.
- Contact Utilimaster customer service at 1-800-582-3454 to request the free corrected cargo-capacity label.
- Reference recall number 15V670 when you contact Utilimaster, and keep any owner letter with the van.
- Install the corrected cargo-capacity label that fixes the tire placard with the wrong load information.
- Avoid overloading the van until the corrected label is installed, since the wrong cargo capacity can lead to tire failure.
What happens at the repair
At Utilimaster service, the fix is to replace the incorrect tire placard information with a corrected cargo capacity label. Because the recall repair is available, Utilimaster provides the corrected label free of charge so the placard shows the right cargo capacity for the 2014-2015 Walk-In Van. Once the label is installed, use the corrected placard when loading the van and checking cargo limits.
Timeline
| October 19, 2015 | NHTSA published the recall |
|---|---|
| November 13, 2015 | Dealer notification began |
| November 13, 2015 | Dealer notification ended |
| November 13, 2015 | Interim owner notification (was planned for this date) |
| December 17, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V670?
Recall 15V670 covers 406 2014-2015 Utilimaster Walk-In Van vehicles with a tire placard that lists the wrong cargo capacity. The wrong label can lead to overloading, tire failure, and increased crash risk. Utilimaster provides a corrected label for free.
What should I do if my 2014-2015 Utilimaster Walk-In Van is on this recall?
Check your VIN to confirm your specific van is included in recall 15V670. If it is, contact Utilimaster customer service at 1-800-582-3454 and ask for the corrected cargo-capacity label. Reference recall number 15V670 and Spartan recall number 15024 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 15V670, Utilimaster provides the corrected cargo-capacity label free of charge, so you do not pay for the recall remedy.
What is the safety risk?
The safety risk is overloading the van because the tire placard lists the wrong cargo capacity. An overloaded van can suffer tire failure, which increases crash risk. Use the corrected label information once Utilimaster provides it.
What if I bought my Utilimaster Walk-In Van used?
The free recall remedy still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your specific 2014-2015 Walk-In Van is included, then contact Utilimaster customer service with recall number 15V670.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V670000 |
|---|---|
| Utilimaster customer service | 1-800-582-3454 |
| NHTSA recall # | 15V670 |
| NHTSA recall # (full) | 15V670000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →