Recall 15V610 affects 240 2016 Keystone Retreat and Residence recreational trailers for an insufficient A-frame mounting-plate weld. Repair is free at any franchised Keystone dealer.
Keystone is recalling 240 2016 Retreat and Residence recreational trailers because an insufficient weld can let the rear mounting plate for the detachable A-frame separate from the frame. If the plate separates while the trailer is moving, handling can be reduced and crash risk increases; Keystone dealers will complete the recall repair free of charge.
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What's wrong?
The rear mounting plate on the 2016 Keystone Retreat and Residence is part of the trailer frame where the detachable A-frame hitch assembly bolts on. That A-frame is the forward structure that connects the trailer to the tow vehicle. The mounting plate and its welds have to hold towing loads as the trailer starts, stops, turns, and moves over uneven pavement.
On affected trailers, the rear mounting plate was built with an insufficient weld. Keystone traced the problem to dissimilar material thickness between the mounting plate and the A-frame tube, which left the weld without enough penetration. Under towing load, that weak weld can loosen or fail, reducing the strength of the hitch connection.
Owners reported instability while towing the trailer. If the trailer feels unstable behind the tow vehicle, that is the warning sign tied to this defect.
Who's affected?
Covers the Retreat and Residence trailer lines from the same model year, both tied to the body or structural component.
| 2016 Keystone Retreat | body or structural component |
|---|---|
| 2016 Keystone Residence | body or structural component |
| Units affected | 240 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the A-Frame plate detaches from the frame while the trailer is moving, handling is reduced and crash risk increases. Instability while towing is the warning sign. If the trailer feels unstable, pull over when safe and arrange service before towing farther. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2016 Keystone Retreat or Residence is included in this recall.
- Contact a franchised Keystone dealer to schedule the free rear A-frame mounting-plate weld inspection and repair.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 15V610 when you call.
- Avoid towing the trailer until the welds are inspected and repaired because a detached A-frame plate can reduce handling.
- Call Keystone customer service at 1-866-425-4369 with questions about scheduling or recall number 15V610.
What happens at the repair
At the dealer, a Keystone technician inspects the welds on the rear mounting plate where the detachable A-frame bolts to the trailer. If the welds are insufficient, the dealer repairs them under the recall. Parts and labor are covered, so the owner does not pay for the recall repair. Keystone has a general reimbursement plan on file for documented out-of-pocket repairs tied to this defect. Bring repair paperwork to the service desk or contact Keystone customer service for the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 30, 2015 | NHTSA published the recall |
|---|---|
| October 16, 2015 | Dealer notification began |
| October 16, 2015 | Dealer notification ended |
| October 16, 2015 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 16, 2015 | Interim owner notification (was planned for this date) |
| October 22, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V610?
Recall 15V610 covers 240 2016 Keystone Retreat and Residence recreational trailers with an insufficient weld on the rear mounting plate for the detachable A-frame. If that plate detaches while the trailer is moving, handling can be reduced and crash risk increases.
What should I do if my 2016 Keystone Retreat or Residence is on this recall?
Check your VIN to confirm your specific trailer is included in recall 15V610. If it is, contact a franchised Keystone dealer and ask for the rear A-frame mounting plate weld inspection. Reference Keystone recall number 15-238 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Keystone dealers will inspect the rear mounting plate welds and repair them as necessary free of charge.
Is it safe to tow my 2016 Keystone trailer before the repair?
The recall does not include a do-not-drive instruction. The safety issue is that the A-frame plate can detach from the frame while the trailer is moving, reducing handling. If your VIN is included, ask the Keystone dealer about inspection before your next trip.
When did Keystone start this recall repair?
Keystone began the recall on October 22, 2015. The dealer remedy is available now, so included owners can schedule the weld inspection and any needed repair through a franchised Keystone dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V610000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 15V610 |
| NHTSA recall # (full) | 15V610000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →