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Campaign 15V604 Posted September 28, 2015 205 units

2009-2013 Volvo Bus 9700 Recall 15V604: Exhaust Clamp

RN
Reviewed by the RecallNotify editorial team
Published May 31, 2026

Recall 15V604 affects 205 2009-2013 Volvo Bus 9700 buses for exhaust clamp failure. Repair is free at any franchised Volvo Bus dealer.

Volvo Bus is recalling 205 2009-2013 9700 buses because the exhaust clamp at the turbocharger can fail, letting hot exhaust gas reach materials in the engine compartment. If that heat reaches other components or materials, it increases the risk of a fire, and Volvo Bus dealers will complete the free repair.

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What's wrong?

The exhaust clamp at the turbocharger on a 2009-2013 Volvo Bus 9700 holds part of the exhaust system tight where exhaust leaves the turbocharger. The turbocharger uses engine exhaust flow to help the engine make power, and the clamp keeps hot exhaust gas routed through the exhaust path instead of escaping into the engine compartment.

On affected buses, too much load and movement is placed on that clamp. The clamp can fail, opening a gap at the turbocharger connection. When that happens, hot exhaust gas can escape and contact nearby materials in the engine compartment, creating a fire risk.

A bus equipped with an Automatic Fire Suppression system gives the driver a warning and suppresses the fire. If that warning appears, treat it as a serious engine-compartment fire event and arrange service before returning the bus to passenger use.

Who's affected?

Both components appear across the full 2009-2013 span: the exhaust system and the turbo/supercharger.

2011 Volvo Bus 9700 Exhaust system
2011 Volvo Bus 9700 Turbo/supercharger
2012 Volvo Bus 9700 Exhaust system
2012 Volvo Bus 9700 Turbo/supercharger
2010 Volvo Bus 9700 Exhaust system
Units affected205
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.

What's the safety risk?

Hot exhaust gas contacting nearby components or materials increases the risk of a fire. If the bus has an Automatic Fire Suppression system, it warns the driver and suppresses fire. Treat any warning as a reason to stop in a safe place and call the dealer. Repair is free at any franchised Volvo Bus dealer.

What should I do?

  1. Check your VIN to confirm your 2009-2013 Volvo Bus 9700 is included in this recall.
  2. Contact a franchised Volvo Bus dealer to schedule the free exhaust-clamp replacement that keeps hot exhaust gas from reaching engine-compartment materials.
  3. Bring the recall notice if Volvo Bus mailed one. If not, reference recall number 15V604 when you call.
  4. Ask Volvo Bus customer service at 1-866-870-2046 or the dealer for operating guidance until the repair is complete.

What happens at the repair

At the dealer, a Volvo Bus technician replaces the exhaust clamp at the turbocharger so hot exhaust gas stays contained in the exhaust path. Parts and labor are covered under the recall. Volvo Bus also has a reimbursement plan on file for owners who already paid for a related exhaust clamp repair before the recall repair. Keep repair invoices and payment records, and contact Volvo Bus or ask the service desk how to submit documentation.

ReimbursementReimbursement available

Timeline

September 28, 2015 NHTSA published the recall
November 11, 2015 Owner notification mailed
November 25, 2015 VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle.
November 25, 2015 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 15V604?

Recall 15V604 covers 205 2009-2013 Volvo Bus 9700 buses with an exhaust clamp at the turbocharger that can fail and let hot exhaust gas reach materials in the engine compartment. That contact can increase fire risk. Volvo Bus dealers replace the exhaust clamp for free.

What should I do if my 2009-2013 Volvo Bus 9700 is on this recall?

Check your VIN to confirm your specific bus is included in recall 15V604. If it is, contact a franchised Volvo Bus dealer to schedule the exhaust clamp replacement. Reference recall 15V604 and Volvo Bus recall number SR15-85 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volvo Bus dealers replace the affected exhaust clamp free of charge. Volvo Bus began the recall repair on November 11, 2015.

What is the safety risk?

The safety risk is fire. The exhaust clamp at the turbocharger can fail, allowing hot exhaust gas to contact other components or materials in the engine compartment. If your VIN is included, schedule the free clamp replacement with a franchised Volvo Bus dealer.

Who can I call about recall 15V604?

Call Volvo Bus at 1-866-870-2046 with questions about recall 15V604 or Volvo Bus recall number SR15-85. Have your VIN ready so the service team can confirm whether your specific 2009-2013 Volvo Bus 9700 is included and help schedule the free repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V604000
Volvo Bus customer service1-866-870-2046
NHTSA recall #15V604
NHTSA recall # (full)15V604000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →