Recall 15V516 affects 191 2014-2015 Pierce emergency vehicles for a driveshaft that can disconnect. Repair is free at any franchised Pierce dealer.
Pierce is recalling 191 2014-2015 Arrow Xt, Dash Cf, Enforcer, Quantum, and Velocity emergency vehicles because the driveshaft can bend, twist, or disconnect. A disconnected driveshaft would cause loss of drive, disable the vehicle on the roadway, stop it from responding to an emergency, and create a road hazard; Pierce dealers will complete the free repair.
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What's wrong?
The driveshaft in these 2014-2015 Pierce Enforcer, Velocity, Dash Cf, Arrow Xt, and Quantum emergency vehicles carries turning force from the transmission into the driveline. On trucks equipped with the Allison 4000 EVS transmission and 1810 series drivelines, that shaft has to stay straight and strong while handling powertrain torque.
On recalled vehicles, some driveshaft tubing was made with lower yield strength than required. In plain terms, the metal did not have enough strength for the loads the powertrain puts through it. Under torque, the shaft can bend or twist, then disconnect from the driveline. A visual check alone does not identify the recalled part, because the difference is in the material strength of the tubing.
There is no warning sign before failure. The driveshaft can fail without a noise, vibration, warning light, or other clear signal for the driver before it happens.
Who's affected?
Covers five Pierce fire truck models across the 2014 and 2015 model years, all tied to the driveline.
| 2015 Pierce Enforcer | driveline |
|---|---|
| 2014 Pierce Velocity | driveline |
| 2014 Pierce Dash Cf | driveline |
| 2015 Pierce Dash Cf | driveline |
| 2014 Pierce Arrow Xt | driveline |
| 2015 Pierce Velocity | driveline |
| 2014 Pierce Enforcer | driveline |
| 2015 Pierce Quantum | driveline |
| 2015 Pierce Arrow Xt | driveline |
| 2014 Pierce Quantum | driveline |
| Units affected | 191 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A driveshaft that separates from the vehicle can cause loss of drive and leave the vehicle disabled on the roadway. It can also drop driveshaft parts into traffic. Those parts become a road hazard, and the situation increases crash risk. There is no warning sign before this happens. Repair is free at any franchised Pierce dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Pierce Enforcer, Velocity, Dash Cf, Arrow Xt, or Quantum emergency vehicle is included in this recall.
- Contact a franchised Pierce dealer to schedule the free stronger-driveshaft installation that addresses the driveshaft bending, twisting, and disconnecting problem.
- Bring the recall notice if Pierce has mailed one. If not, reference recall number 15V516 when you call.
- Plan alternate emergency-response coverage until the stronger driveshaft is installed, since a disconnected driveshaft can disable the vehicle on the roadway.
- Call Pierce customer service at 1-888-974-3723 with questions about scheduling or dealer instructions.
What happens at the repair
At the dealer, a Pierce technician installs a stronger driveshaft to replace the recalled shaft that can bend, twist, or disconnect. The recall began on September 15, 2015, and the replacement parts and labor are free under the recall. Pierce has a general reimbursement plan on file for qualifying out of pocket repairs related to this driveshaft issue. Bring prior repair paperwork and receipts to the service desk, or contact Pierce customer service for reimbursement instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 10, 2015 | Dealer notification began |
|---|---|
| August 10, 2015 | Interim owner notification (was planned for this date) |
| August 13, 2015 | NHTSA published the recall |
| August 24, 2015 | Dealer notification ended |
| September 15, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V516?
Recall 15V516 covers 191 2014-2015 Pierce Arrow Xt, Dash Cf, Enforcer, Quantum, and Velocity emergency vehicles with a driveshaft that can bend, twist, and disconnect. Pierce dealers will install a stronger driveshaft free of charge.
What should I do if my 2014-2015 Pierce Arrow Xt, Dash Cf, Enforcer, Quantum, or Velocity is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 15V516. If it is, contact a franchised Pierce dealer or Pierce customer service at 1-888-974-3723 to schedule the stronger driveshaft installation. Reference Pierce recall number 74B265 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Pierce's remedy states that dealers will install a stronger driveshaft free of charge. Parts and labor are covered at a franchised Pierce dealer.
What is the safety risk in recall 15V516?
The risk is loss of drive if the driveshaft disconnects. Under recall 15V516, that can disable the emergency vehicle on the roadway, prevent it from responding to an emergency, and leave driveshaft parts as a road hazard. The dealer repair replaces the driveshaft with a stronger one.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V516000 |
|---|---|
| Pierce customer service | 1-888-974-3723 |
| NHTSA recall # | 15V516 |
| NHTSA recall # (full) | 15V516000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →