Recall 15V498 affects 3,612 2015-2016 Look Cargo Trailer models for an improperly made coupler latch. Repair is free at any franchised Look dealer.
Look is recalling 3,612 2015-2016 Cargo Trailer models because the Ram 2-inch A Frame Coupler can keep the external latch from fully locking. If the latch does not fully engage, the trailer can separate from the tow vehicle, increasing crash risk; Look dealers will inspect and repair the coupler free of charge.
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What's wrong?
The Ram 2-inch A Frame Coupler on the 2015-2016 Look Cargo Trailer is the metal hitch part that clamps around the ball on the tow vehicle. Its latch is supposed to close fully and hold the trailer tongue on the hitch ball while the trailer is being pulled. That locked connection is what keeps the trailer attached during braking, turning, and road vibration.
On affected trailers, the latch set nut on the underside of the locking mechanism was overtightened during coupler manufacturing. That extra tension prevents the external latch from moving far enough to engage the latching plate. If the latch is not fully locked, the coupler does not hold the hitch ball as designed, and the trailer can separate from the tow vehicle.
Before towing, the warning sign is visible at the coupler. The external locking handle will not sit in its proper locked position, or the locking mechanism will not correctly engage the latching plate.
Who's affected?
Covers three cargo-trailer nameplates across the 2015 and 2016 model years, all involving the same body or structural component.
| 2015 Look Cargo Trailer | body or structural component |
|---|---|
| 2016 Pace Cargo Trailer | body or structural component |
| 2015 Pace Cargo Trailer | body or structural component |
| 2015 Cargo Express Cargo Trailer | body or structural component |
| 2016 Look Cargo Trailer | body or structural component |
| 2016 Cargo Express Cargo Trailer | body or structural component |
| Units affected | 3,612 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the coupler latch is not fully engaged, the trailer can separate from the tow vehicle and increase the risk of a crash. Check the external locking handle before towing; if it is not in the locked position, stop and contact the dealer. Repair is free at any franchised Look dealer.
What should I do?
- Check your VIN to confirm your 2015-2016 Look Cargo Trailer is included in this recall.
- Contact a franchised Look dealer to schedule the free coupler inspection and repair that checks whether the trailer latch fully locks to the tow vehicle.
- Bring the recall notice if you have it, and reference recall number 15V498 when you call.
- Confirm the coupler latch is fully engaged before each tow, and stop using the trailer if the latch will not lock.
- Call Look customer service at 1-877-475-5665 with questions about the coupler repair.
What happens at the repair
At the dealer, a Look technician inspects the trailer's A-frame coupler to confirm the latch fully locks to the tow vehicle. If the coupler needs work, the technician repairs it free of charge under the recall. If a Look dealer is not available, contact customer service for local service center instructions before the inspection or repair. The plan allows a reimbursement claim for the inspection and any needed coupler repair completed through that service center, so keep the repair order and payment paperwork for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 6, 2015 | NHTSA published the recall |
|---|---|
| August 14, 2015 | Dealer notification began |
| August 14, 2015 | Interim owner notification (was planned for this date) |
| August 30, 2015 | Dealer notification ended |
| September 15, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V498?
Recall 15V498 covers 3,612 2015-2016 Look Cargo Trailer units with a Ram 2-inch A Frame Coupler latch that can fail to fully lock. If the latch is not engaged, the trailer can separate from the tow vehicle and increase crash risk. Dealers will inspect and repair the coupler for free.
What should I do if my 2015-2016 Look Cargo Trailer is on this recall?
Check your VIN to confirm your specific trailer is included in recall 15V498. If it is, contact a franchised Look dealer to schedule the coupler inspection and repair. Reference recall number 15V498 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the recall remedy says dealers will inspect and repair the coupler as needed free of charge. Keep the recall number, 15V498, with your service paperwork.
What is the safety risk?
The risk is trailer separation. The coupler latch secures the trailer to the tow vehicle. If that latch does not fully engage, the trailer can detach while being towed, increasing the risk of a crash. Confirm your VIN and arrange the free dealer inspection.
What if I bought this trailer used?
The free recall repair still applies. Federal recall law follows the trailer, not the first owner. If you never received a letter, check your VIN to confirm whether your specific 2015-2016 Look Cargo Trailer is included, then call a franchised Look dealer with recall number 15V498.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V498000 |
|---|---|
| Look customer service | 1-877-475-5665 |
| NHTSA recall # | 15V498 |
| NHTSA recall # (full) | 15V498000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →