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Campaign 15V482 Posted July 30, 2015 1,680 units

2010-2016 Heartland Trailer Recall 15V482: Tire Label Error

Recall 15V482 covers 1,680 2010-2016 Heartland trailers with inaccurate tire certification labels. Heartland dealers provide the corrected label for free.

Heartland is recalling 1,680 2010-2016 trailers, including Torque, Big Horn, and Prowler models, because tire certification labels can list the wrong tire size or inflation information. Using that label can leave tires underinflated or overinflated and increase the risk of tire failure or a crash, and Heartland dealers will install corrected labels free of charge.

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What's wrong?

The tire certification label on a 2010-2016 Heartland trailer is the sticker that tells an owner or service shop which tire size belongs on the trailer and what cold inflation pressure to use. It is supposed to match the tires Heartland installed when the trailer was built. Owners use that label when checking pressure, replacing tires, or confirming that a tire shop installed the right size.

On affected trailers, the label information was entered through a manual production process. During weighing, staff selected the tire size from a list, then transferred that selection to the certification label. Heartland found that human error in that step left some labels with the wrong tire size, the wrong inflation information, or both, even when the trailer had the correct tires from the factory.

There is no warning sign before failure. The problem is on the label itself, so an owner is likely to notice it only by comparing the sticker with the tires installed on the trailer or by having a dealer check the correct label information.

Who's affected?

Spans the 2010-2016 model years across multiple Heartland RV model lines, all tied to the vehicle label (placard or certification).

2015 Heartland Torque vehicle label (placard or certification)
2015 Heartland Big Horn vehicle label (placard or certification)
2016 Heartland Big Horn vehicle label (placard or certification)
2014 Heartland Big Horn vehicle label (placard or certification)
2012 Heartland Big Horn vehicle label (placard or certification)
Units affected1,680
Field incidentsNHTSA has logged 1 field incident to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.

What's the safety risk?

The incorrect tire label can lead an owner or operator to inflate the tires to the wrong pressure. Underinflation or overinflation raises the risk of tire failure or a crash. Use the corrected label before setting tire pressure, and schedule the label replacement soon. Repair is free at any franchised Heartland dealer.

What should I do?

  1. Check your VIN to confirm your 2010-2016 Heartland trailer is included in this recall.
  2. Contact a franchised Heartland dealer to request the free replacement tire certification label that corrects the tire size and inflation information.
  3. Bring the recall notice if Heartland mailed one. If not, reference recall number 15V482 when you call.
  4. Avoid relying on the existing tire certification label until the corrected label is in place.
  5. Use the corrected label for tire size and inflation before towing the trailer again.

What happens at the repair

At the dealer, Heartland provides a replacement tire certification label with the correct tire size and inflation information for the trailer. The label replacement is free under the recall. Heartland has a general reimbursement plan on file for qualifying owner paid label repairs. If you already paid for this recall related label correction, contact Heartland customer service at 1-574-266-3988 with your repair paperwork and ask how the reimbursement plan applies.

ReimbursementReimbursement available

Timeline

July 30, 2015 NHTSA published the recall
September 29, 2015 Owner notification mailed

Frequently asked questions

What is recall 15V482?

Recall 15V482 covers 1,680 2010-2016 Heartland trailers with tire certification labels that list inaccurate tire size or inflation information. Using the wrong tire information can lead to underinflation or overinflation, tire failure, and crash risk. Heartland dealers will provide the corrected label for free.

What should I do if my 2010-2016 Heartland trailer is on this recall?

Check your VIN to confirm your specific trailer is included in recall 15V482. If it is, contact a franchised Heartland dealer or Heartland customer service at 1-574-266-3988 for the corrected tire certification label. Use the corrected label before setting tire pressure.

Is the recall repair free?

Yes. Federal recall law requires manufacturers to correct safety defects at no cost, and Heartland will provide the replacement tire certification label free of charge. The recall began on September 29, 2015, so the remedy is available now.

What is the safety risk?

The risk is incorrect tire inflation. If the label lists the wrong tire size or pressure, an owner can inflate the trailer tires too high or too low. That can cause tire failure and increase crash risk, so use the corrected label once Heartland provides it.

What if I bought my Heartland trailer used?

The free recall remedy still applies. Recall coverage follows the trailer, not the first owner. Check your VIN to confirm whether your specific 2010-2016 Heartland trailer is included, then reference recall 15V482 when you contact a Heartland dealer or customer service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V482000
Heartland customer service1-574-266-3988
NHTSA recall #15V482
NHTSA recall # (full)15V482000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →