Recall 15V473 affects 2,514 2006-2015 Altec Aerial Device units for an outrigger interlock defect. Repair is free at any franchised Altec dealer.
Altec is recalling 2,514 2006-2015 Aerial Device units because the outrigger interlock control system can fail to confirm that the outriggers are properly deployed. Operating the boom without properly deployed outriggers can make it unstable and increase the risk of personal injury or death; the dealer repair is free.
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What's wrong?
The outrigger interlock control system on 2006-2015 Altec Aerial Device equipment is supposed to confirm that the outriggers are properly deployed before the boom leaves its rest. Outriggers are the stabilizing legs that spread the load and keep the unit steady while the aerial boom is raised or moved. The interlock is the electrical and hydraulic control path that should keep boom operation locked out until that setup step is complete.
On affected units, a specific switch and restart sequence can bypass that check. After the outriggers are retracted, moving the outrigger selector rocker switch to Aerial Mode and then having an electrical restart sends a brief 12 volt output to the selector valve. That output shifts the valve into Aerial Mode without confirming outrigger deployment, so the boom can operate while the unit is not stabilized.
The operator's main warning sign is the setup condition itself: the boom is able to move before the outriggers are properly deployed. Altec says there is no visible difference on the affected equipment.
Who's affected?
Spans the 2006 through 2015 model years for Altec Aerial Device vehicles, all listed under the same equipment component.
| 2008 Altec Aerial Device | Equipment |
|---|---|
| 2013 Altec Aerial Device | Equipment |
| 2014 Altec Aerial Device | Equipment |
| 2009 Altec Aerial Device | Equipment |
| 2011 Altec Aerial Device | Equipment |
| 2007 Altec Aerial Device | Equipment |
| 2015 Altec Aerial Device | Equipment |
| 2012 Altec Aerial Device | Equipment |
| 2010 Altec Aerial Device | Equipment |
| 2006 Altec Aerial Device | Equipment |
| Units affected | 2,514 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Operating the boom before the outriggers are properly deployed can make the boom unstable, increasing the risk of injury or death. Before moving the boom from its rest, confirm the outriggers are fully deployed and stop operation if the unit allows boom movement without them. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2006-2015 Altec Aerial Device is included in this recall.
- Contact your nearest franchised Altec dealer to schedule the free outrigger interlock module replacement that lets the system verify outrigger deployment before boom operation.
- Bring the recall notice if Altec mailed one. If not, reference recall number 15V473 when you call.
- Avoid operating the aerial device until the repair is complete if the outriggers are not fully deployed and stable.
- Call Altec customer service at 1-205-991-7733 with questions about scheduling or recall number 15V473.
What happens at the repair
At the dealer, an Altec technician replaces the aerial device's outrigger interlock control module with a new module. The repair is free under the recall, with parts and labor covered. Altec has a general reimbursement plan on file for qualifying out-of-pocket repairs paid before the recall notice. If you already paid for work tied to the outrigger interlock system, bring the repair invoice and payment documentation to the service desk, or contact Altec customer service at 1-205-991-7733 for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 28, 2015 | NHTSA published the recall |
|---|---|
| August 31, 2015 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 31, 2015 | Interim owner notification (was planned for this date) |
| September 4, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V473?
Recall 15V473 covers 2,514 2006-2015 Altec Aerial Devices with an outrigger interlock control system that can fail to detect proper outrigger deployment. If the boom is operated without proper outrigger support, the device can become unstable. Altec dealers will replace the outrigger interlock module for free.
What should I do if my 2006-2015 Altec Aerial Device is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 15V473. If it is, contact Altec or a franchised Altec service location to schedule the outrigger interlock module replacement. Reference recall number 15V473 or Altec CSN 625 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Altec will replace the affected outrigger interlock module free of charge. Altec customer service is available at 1-205-991-7733 for scheduling and recall support.
What is the safety risk?
The safety risk is boom instability during aerial device operation. Recall 15V473 states that if the aerial device is operated while an outrigger is not properly deployed, the boom can become unstable, increasing the risk of injury or death. Complete the free repair before relying on the boom system.
What if I bought the Altec Aerial Device used?
The free recall repair still applies. Recall coverage follows the affected equipment, not the first owner. Check your VIN to confirm inclusion, then contact Altec or an Altec service location and reference recall 15V473 or CSN 625 when scheduling the module replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V473000 |
|---|---|
| Altec customer service | 1-205-991-7733 |
| NHTSA recall # | 15V473 |
| NHTSA recall # (full) | 15V473000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →