Recall 15V465 affects 5,493 2014-2015 Chevrolet Impala vehicles for an air bag sensing defect. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 5,493 2014-2015 Impala vehicles with front vented-heated passenger seats because the Automatic Occupant Sensing system can fail to suppress the front passenger air bag when a child seat is installed there. If that air bag deploys, injury risk to the child increases, and Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The Automatic Occupant Sensing system in these 2014-2015 Chevrolet Impala vehicles is built into the front passenger seat. It reads the weight and seat conditions to decide whether the front passenger air bag should be active or suppressed. With a child seat or no passenger in that position, the system is supposed to keep the air bag off.
On Impalas equipped with front vented-heated passenger seats, the seat calibration was learned incorrectly during assembly. The calibration process did not account well enough for humidity and variation in the seat materials. That error lets the system misread the seat, leaving the front passenger air bag active when it should be suppressed.
Owners will see the front passenger air bag status light show "on" when the passenger seat is empty or occupied by an infant. The seat belt warning light and chime can also turn on when the passenger seat is empty and the belt is not buckled.
Who's affected?
| 2014 Chevrolet Impala | air bag system |
|---|---|
| 2015 Chevrolet Impala | air bag system |
| Units affected | 5,493 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific sedan is included.
What's the safety risk?
The risk is to a child in a front passenger child seat: if the front passenger air bag deploys, injury risk increases. Keep child seats out of the front passenger seat until the repair is complete, especially if the air bag status light shows on for an empty seat or infant. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Chevrolet Impala is included in this recall.
- Contact a franchised Chevrolet dealer to schedule the free Automatic Occupant Sensing calibration repair that addresses passenger air bag suppression with a child seat in the front passenger seat.
- Bring the owner notice if Chevrolet mailed one. Reference recall number 15V465 and GM recall 15400 when you call.
- Keep child seats out of the front passenger seat until the repair is complete.
What happens at the repair
At the dealer, a Chevrolet technician corrects the seat calibration learning error for the front passenger seat. The repair includes preconditioning the empty seat and resetting the ECU to a seat zero value so the Automatic Occupant Sensing system reads the seat correctly. The recall repair is free, with parts and labor covered. Repairs paid before the recall are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles were covered by that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| July 24, 2015 | NHTSA published the recall |
|---|---|
| August 25, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V465?
Recall 15V465 covers 5,493 2014-2015 Chevrolet Impala vehicles with front vented-heated passenger seats. The Automatic Occupant Sensing system can fail to suppress the front passenger air bag when a child seat is in the front passenger seat. Chevrolet dealers fix the calibration issue for free.
What should I do if my 2014-2015 Chevrolet Impala is on this recall?
Check your VIN to confirm your specific Impala is included in recall 15V465. If it is, call a franchised Chevrolet dealer and ask for recall 15400. The dealer will precondition the empty seat and reset the ECU seat zero-value for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Chevrolet dealers perform this recall repair free of charge. The remedy corrects the seat calibration-learning error and resets the ECU seat zero-value.
What is the safety risk?
The risk is to a child in the front passenger seat. If the front passenger air bag deploys while a child seat is installed there, the air bag increases the risk of injury to the child. Use the VIN check, then schedule the free dealer repair if your Impala is included.
What if I bought my Chevrolet Impala used?
The free recall repair still applies. Recall coverage follows the vehicle, not the original owner. Check your VIN to see whether your specific 2014-2015 Impala is included, then call a Chevrolet dealer and reference recall 15400 when scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V465000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 15V465 |
| NHTSA recall # (full) | 15V465000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →