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Campaign 15V456 Posted July 22, 2015 288 units

2012-2016 Peterbilt 365-587 Recall 15V456: Cable Chafe

Recall 15V456 affects 288 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks for alternator-cable chafing. Free repair once available.

Peterbilt is recalling 288 2012-2016 trucks, including the 365, 367, 384, 386, 388, 389, 567, 579, and 587 models, because an alternator charge cable can chafe against a formed metal freon discharge line. If the cable rubs through its insulation, an electrical short can increase the risk of a fire; the Peterbilt dealer repair will be free once the remedy is available.

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What's wrong?

The alternator on these 2012-2016 Peterbilt trucks makes electrical power while the engine is running and keeps the battery charged. This recall involves trucks equipped with an extended-body Leece Neville alternator. Its charge cable carries current away from the alternator, so the cable insulation has to stay protected from nearby metal parts.

On affected 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks, the alternator charge cable sits too close to a formed metal freon discharge line. Engine vibration and normal movement can let the cable rub against that refrigerant line. Over time, the rubbing can wear through the cable insulation and expose the charged conductor, creating an electrical fault at that spot.

There is no warning sign before failure. The defect is about cable position and hidden chafing, so an owner can have no dash light, noise, or drivability change before the cable insulation is damaged.

Who's affected?

Spans 9 Peterbilt truck models across the 2012-2016 model years, all tied to the electrical system.

2014 Peterbilt 365 electrical system
2015 Peterbilt 365 electrical system
2014 Peterbilt 587 electrical system
2016 Peterbilt 386 electrical system
2013 Peterbilt 386 electrical system
Units affected288
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

If the alternator cable rubs through its insulation, it can short against nearby metal and raise the risk of a fire. Treat burning smells, arcing, or electrical problems as a reason to stop and call a Peterbilt dealer. Repair will be free at any franchised Peterbilt dealer once available.

What should I do?

  1. Check your VIN to confirm your 2012-2016 Peterbilt 365, 587, 386, 567, 367, 389, 384, 388, or 579 is included in this recall.
  2. Wait for Peterbilt's repair notice before scheduling the dealer repair.
  3. Ask a franchised Peterbilt dealer when the free alternator charge cable rerouting and plastic insulator repair is open; this repair keeps the cable away from the metal freon line.
  4. Reference recall number 15V456 when you call the dealer or Peterbilt customer service.
  5. Bring the recall notice if Peterbilt mailed one, plus any service paperwork tied to the alternator charge cable.

What happens at the repair

Once the dealer repair is available, a Peterbilt technician will reroute the alternator charge cable so it stays away from the metal freon discharge line, then install a plastic insulator on the cable end. Parts and labor are covered under the recall. Peterbilt has a general reimbursement plan on file for owners who already paid for a related repair before the recall notice. Bring prior repair paperwork to the service desk and ask how to submit it under that plan.

ReimbursementReimbursement available

Timeline

July 22, 2015 NHTSA published the recall
September 17, 2015 Interim owner notification (was planned for this date)
September 23, 2015 Owner notification mailed

Frequently asked questions

What is recall 15V456?

Recall 15V456 covers 288 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks with extended-body Leece Neville alternators. The alternator charge cable can chafe against a metal freon discharge line, causing a short and increasing fire risk.

What should I do if my 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, or 587 is on this recall?

Check your VIN to confirm your specific truck is included in recall 15V456. If it is, contact a franchised Peterbilt dealer and ask for recall 715-K. The dealer reroutes the alternator charge cable and installs a plastic insulator on the cable end for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Peterbilt's remedy says dealers will complete the cable rerouting and plastic insulator installation free of charge. You can also contact Peterbilt customer service at 1-940-591-4000.

What is the safety risk?

The safety risk is fire. If the alternator cable rubs through its insulation, an electrical short can occur near the metal freon discharge line. If your VIN is included, arrange the free dealer repair and ask the service desk whether the truck needs special handling before the appointment.

When did Peterbilt begin this recall?

Peterbilt began the recall on September 23, 2015. Owner notices directed affected truck owners to a Peterbilt dealer for the free cable rerouting and plastic insulator installation. Used-truck owners should still check the VIN because ownership changes can interrupt mailed recall notices.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V456000
Peterbilt customer service1-940-591-4000
NHTSA recall #15V456
NHTSA recall # (full)15V456000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →