Recall 15V428 affects 68 2015 Prevost X3-45 motorcoaches for leaking or cracked hub carriers. Repair will be free at any franchised Prevost dealer once available.
Prevost is recalling 68 2015 X3-45 Commuter Coaches because hub carriers can leak or crack. A cracked hub can fail and lead to loss of vehicle control, increasing crash risk; the Prevost dealer repair will be free once the fix is available.
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What's wrong?
The front hub carrier on a 2015 Prevost X3-45 motorcoach is part of the wheel-end suspension assembly. It supports the wheel hub and helps keep the wheel, axle, and brake components aligned while the coach carries weight, turns, and slows down. That part has to stay solid and accurately shaped for the wheel end to run true.
On affected coaches, the hub carrier was cast with porosity, which means small voids or weak spots formed in the metal during manufacturing. Cracks can start at those porous areas. As the crack grows, oil can leak from the wheel end and the hub can develop run-out, meaning the wheel-end assembly no longer rotates as evenly as designed.
An owner or driver can notice oil leakage near the hub area, high vibration, or noise when braking. Those signs match the supplier's description of how the crack progresses from the porous area.
Who's affected?
| 2015 Prevost X3-45 | front suspension |
|---|---|
| Units affected | 68 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2015 Prevost X3-45 bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
A cracked hub can fail, cause loss of vehicle control, and increase the risk of a crash. Oil leakage, wheel run-out, high vibration, or braking noise needs prompt dealer attention. Schedule the inspection soon. Repair will be free at any franchised Prevost dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Prevost X3-45 is included in this recall.
- Contact Prevost customer service at 1-877-773-8678 for the current repair status before you schedule service.
- Ask a franchised Prevost dealer about the free hub-carrier inspection and replacement that addresses leaking or cracked front hub carriers.
- Reference recall number 15V428 and Prevost recall SR15-330 when you call.
- Drive cautiously until the repair is complete, and stop driving if you notice handling changes or hub-related noise.
What happens at the repair
The final dealer repair is not available yet. Once Prevost opens it, a Prevost technician will inspect the hub carriers and replace the affected hub carriers, with parts and labor covered by the recall. The recall record says owner notification began on November 11, 2015, but the repair status still points to a developing remedy. For repairs paid before the recall notice, Prevost handles reimbursement through the Volvo Trucks general reimbursement plan, reviewed case by case. Contact Prevost customer service with invoices and repair paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 6, 2015 | NHTSA published the recall |
|---|---|
| August 28, 2015 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 28, 2015 | Interim owner notification (was planned for this date) |
| November 11, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V428?
Recall 15V428 covers 68 2015 Prevost X3-45 Commuter Coaches with front hub carriers that can leak or crack. Cracks in the hub can lead to hub failure and loss of vehicle control, increasing crash risk. Prevost dealers inspect and replace the affected hub carriers for free.
What should I do if my 2015 Prevost X3-45 is on this recall?
Check your VIN to confirm your specific coach is included in recall 15V428. If it is, contact a franchised Prevost dealer to arrange the hub carrier inspection and replacement. Reference recall number 15V428 and Prevost recall number SR15-330 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost, and Prevost's remedy says dealers inspect and replace the affected hub carriers free of charge. Prevost customer service is available at 1-877-773-8678.
What is the safety risk on this Prevost X3-45 recall?
The safety risk is hub failure. The affected hub carriers can leak or crack, and cracks in the hub can lead to loss of vehicle control, increasing crash risk. The repair path is dealer inspection and replacement of the affected hub carriers.
What if I bought this Prevost X3-45 used?
The free recall repair still applies. Federal recall law follows the vehicle, not the original owner. Check your VIN to confirm whether your specific coach is included, then contact a franchised Prevost dealer and reference recall 15V428 when you request service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V428000 |
|---|---|
| Prevost customer service | 1-877-773-8678 |
| NHTSA recall # | 15V428 |
| NHTSA recall # (full) | 15V428000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →