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Campaign 15V422 Posted June 26, 2015 50 units

2014-2015 Van Hool TD925/TDX25 Recall 15V422: Low Idle

Recall 15V422 covers 50 2014-2015 Van Hool TD925 and TDX25 buses for low idle and alternator overheating risk. Free Van Hool repair.

Van Hool is recalling 50 2014-2015 TD925 and TDX25 coaches because Cummins engine idle speed is set too low. During prolonged idle with high electrical demand, the alternator can overheat and increase fire risk; Van Hool dealers will complete the recall repair free of charge.

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What's wrong?

The alternator on 2014-2015 Van Hool TD925 and TDX25 coaches turns engine power into electricity. It keeps the batteries charged and supplies power for lights, controls, and other coach systems while the Cummins diesel engine is running. The engine idle setting matters because it controls how fast the engine turns when the coach is stopped.

On affected coaches, the low idle speed was set at 650rpm, which is below the corrected setting of 700 rpm. With the engine idling at that lower speed and the electrical system under maximum load for a prolonged period, the alternator can reach its thermal limit. Heat inside the alternator can then cause a short circuit and alternator failure.

There is no warning sign before failure. The first clear sign can be an alternator failure or a fire suppression system activation after the alternator overheats.

Who's affected?

The TD925 appears for 2014 and 2015, while the TDX25 appears for 2015. Both models are tied to the electrical system and diesel engine.

2014 Van Hool TD925 electrical system
2014 Van Hool TD925 Diesel
2015 Van Hool TD925 electrical system
2015 Van Hool TD925 Diesel
2015 Van Hool TDX25 electrical system
Units affected50
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.

What's the safety risk?

Long low-speed idling with heavy electrical demand can overheat the alternator and increase the risk of a fire. Until the repair is complete, avoid extended idling with heavy electrical loads and schedule service soon. Van Hool service technicians correct the engine idle speed setting and replace the alternators. Repair is free at any franchised Van Hool dealer.

What should I do?

  1. Check your VIN to confirm your 2014-2015 Van Hool TD925 or TDX25 is included in this recall.
  2. Contact your nearest franchised Van Hool dealer to schedule the free repair that corrects the Cummins engine idle speed setting and replaces the alternators tied to the overheating risk.
  3. Bring the recall notice if Van Hool or ABC Bus has mailed one. If not, reference recall number 15V422 and Van Hool recall P764 when you call.
  4. Avoid prolonged idling with high electrical demand until the idle-speed correction and alternator replacement are complete.

What happens at the repair

At service, Cummins technicians correct the engine idle speed setting so the affected buses are not set too low. Van Hool also says the alternators need to be replaced during the next scheduled maintenance. The recall work is free of charge, and parts and labor are covered. Van Hool has a general reimbursement plan on file for owners who already paid for related repairs before the recall work was handled. Bring repair invoices or other documentation to the service desk and ask how to submit them under that plan.

ReimbursementReimbursement available

Timeline

June 26, 2015 Dealer notification began
June 26, 2015 Dealer notification ended
June 26, 2015 Interim owner notification (was planned for this date)
July 2, 2015 NHTSA published the recall
August 6, 2015 Owner notification mailed

Frequently asked questions

What is recall 15V422?

Recall 15V422 covers 50 2014-2015 Van Hool TD925 and TDX25 buses with Cummins engines set to idle too low. Long idle time with high electrical demand can overheat the alternator and raise fire risk. Cummins technicians correct the idle setting, and the alternator is replaced for free.

What should I do if my 2014-2015 Van Hool TD925 or TDX25 is on this recall?

Check your VIN to confirm whether your bus is included in recall 15V422. If it is, contact Van Hool service support or ABC Bus to arrange the Cummins idle-speed correction and the alternator replacement. Reference recall 15V422 and Van Hool number P764 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to provide the recall repair at no cost. For recall 15V422, Cummins service technicians correct the engine idle speed setting, and the alternator replacement is covered during the next scheduled maintenance.

What is the safety risk?

The safety risk is alternator overheating and fire. The problem starts when a Cummins engine idles at too low a speed while the bus has high electrical demand. The repair raises the idle setting and replaces the alternator, which addresses the fire-risk condition.

When did the recall repair become available?

The recall began on August 6, 2015. Because recall 15V422 is available, owners can arrange the idle-speed correction through the Van Hool service process and plan the alternator replacement during the next scheduled maintenance. The covered repairs are free.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V422000
NHTSA recall #15V422
NHTSA recall # (full)15V422000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 31, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →