Recall 15V404 covers 335 2014 Roadtrek motorhomes with front-seat wiring that can stop optional thorax air bags from deploying. Repair is free at Roadtrek dealers.
Roadtrek is recalling 335 2014 Cs Adventurous, Ts Adventurous, SS Agile, RS Adventurous, and E-Trek motorhomes because electrical wiring connections under the front seats can become dislodged or damaged. If the optional SH9 front thorax air bags do not deploy in a crash, the seat occupant has an increased risk of injury, and Roadtrek dealers will repair the wiring free of charge.
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What's wrong?
The wiring under the front seats on 2014 Roadtrek Cs Adventurous, Ts Adventurous, SS Agile, RS Adventurous, and E-Trek motorhomes connects the seat-mounted safety equipment to the air bag system. On vehicles with the optional SH9 Thorax air bags, that connection helps the system recognize the seat wiring and deploy the front-seat thorax air bags when the air bag computer calls for them.
On affected motorhomes, the electrical connection in the seat wiring loom is bulky at the point where the wires join. If the fasteners let go, the loom can move out of place under the seat. That movement can wear or damage the connection, leaving the air bag system unable to deploy the optional front-seat thorax air bags.
The warning sign is an SRS air bag warning light on the instrument cluster. If that light is on, the vehicle is telling you there is a fault in the air bag system.
Who's affected?
The same two component areas apply across all five listed models: the air bag system and wiring.
| 2014 Roadtrek Cs Adventurous | air bag system |
|---|---|
| 2014 Roadtrek Cs Adventurous | wiring |
| 2014 Roadtrek Ts Adventurous | air bag system |
| 2014 Roadtrek Ts Adventurous | wiring |
| 2014 Roadtrek SS Agile | air bag system |
| 2014 Roadtrek SS Agile | wiring |
| 2014 Roadtrek RS Adventurous | air bag system |
| 2014 Roadtrek RS Adventurous | wiring |
| 2014 Roadtrek E-Trek | air bag system |
| 2014 Roadtrek E-Trek | wiring |
| Units affected | 335 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
If the front thorax air bag does not deploy during a crash, the seat occupant faces a higher risk of injury. The SRS air bag warning light alerts the driver to an air bag system failure, so treat that light as a reason to schedule service promptly. Repair is free at any franchised Roadtrek dealer.
What should I do?
- Check your VIN to confirm your 2014 Roadtrek Cs Adventurous, Ts Adventurous, SS Agile, RS Adventurous, or E-Trek is included in this recall.
- Contact a franchised Roadtrek dealer to schedule the free under-seat electrical-connection repair that fixes the SH9 thorax air bag deployment problem.
- Bring the recall notice if you have it. Reference recall number 15V404 when you call.
- Call Roadtrek customer service at 1-888-762-3873 with questions before the appointment.
- Drive with extra care until the repair is complete, since the front thorax air bag can fail to deploy in a crash.
What happens at the repair
At the dealer, a Roadtrek technician modifies the electrical connections under the front seats so the optional front seat SH9 Thorax air bags can deploy as intended. The recall repair is free, with parts and labor covered. Roadtrek's reimbursement plan covers rework completed in full according to the written instructions provided to the repair facility. If you already paid for this repair, use the contact and payment instructions included in the recall kit to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 24, 2015 | NHTSA published the recall |
|---|---|
| August 20, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V404?
Recall 15V404 covers 335 2014 Roadtrek Cs Adventurous, Ts Adventurous, SS Agile, RS Adventurous, and E-Trek vehicles built on a Mercedes-Benz Sprinter chassis. Under-seat electrical wiring connections can become dislodged or damaged and stop the optional front seat SH9 Thorax air bags from deploying.
What should I do if my 2014 Roadtrek Cs Adventurous, Ts Adventurous, SS Agile, RS Adventurous, or E-Trek is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 15V404. If it is, contact a Roadtrek dealer or Roadtrek customer service at 1-888-762-3873 to arrange the under-seat electrical connection modification. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Roadtrek dealers will modify the electrical connections free of charge. The recall repair has been available since August 20, 2015.
What is the safety risk?
The safety risk is higher injury risk for a front-seat occupant in a crash. If the under-seat wiring connection is dislodged or damaged, the optional front seat SH9 Thorax air bag can fail to deploy when it is needed.
What if I bought this Roadtrek used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to see whether your specific 2014 Roadtrek motorhome is included, then reference recall 15V404 when you contact the dealer or Roadtrek customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V404000 |
|---|---|
| Roadtrek customer service | 1-888-762-3873 |
| NHTSA recall # | 15V404 |
| NHTSA recall # (full) | 15V404000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →