Recall 15V383 covers 21 2015 Western Star 4700, 4800, and 4900 trucks for a speedometer display defect. Free repair at a franchised Western Star dealer.
Western Star is recalling 21 2015 4700, 4800, and 4900 trucks under recall 15V383 because the speedometer can stop displaying vehicle speed. A driver who cannot see the truck's speed can exceed the posted limit without realizing it, increasing crash risk, and Western Star dealers will complete the free repair.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The speedometer in the 2015 Western Star 4800, 4900, and 4700 is part of the instrument cluster, the panel in front of the driver that shows road speed and other operating information. Its normal job is simple: turn the truck's speed signal into a clear speed reading the driver can use while driving.
In NHTSA campaign 15V383, the affected Western Star trucks were built with a suspected speedometer that does not function correctly. When that happens, the instrument cluster does not show the truck's speed. The recall information does not identify a deeper part-level cause, only the speedometer concern in the cluster.
There is no warning sign before failure. The problem shows up when the speedometer stops displaying road speed or displays it incorrectly, leaving the driver without that basic speed information while the truck is in use.
Who's affected?
Covers the 4700, 4800, and 4900 truck lines from the 2015 model year, all tied to the instrument panel.
| 2015 Western Star 4800 | instrument panel |
|---|---|
| 2015 Western Star 4900 | instrument panel |
| 2015 Western Star 4700 | instrument panel |
| Units affected | 21 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
When the speedometer does not show vehicle speed, the driver lacks a clear speed reading. That can lead the driver to exceed the posted speed limit without realizing it, increasing crash risk. If the speedometer is not showing speed, drive cautiously and schedule the recall repair soon. Repair is free at any franchised Western Star dealer.
What should I do?
- Check your VIN to confirm your 2015 Western Star 4800, 4900, or 4700 is included in this recall.
- Contact a franchised Western Star dealer to schedule the free speedometer replacement that restores proper vehicle-speed display.
- Bring the recall notice if DTNA has mailed one. If not, reference recall number 15V383 when you call.
- Drive with extra attention to speed until the repair is complete, and follow posted speed limits.
- Call Western Star customer service at 1-800-745-8000 with questions about scheduling or the free repair.
What happens at the repair
At the dealer, a Western Star technician installs a new speedometer so the truck displays vehicle speed correctly. The recall repair is free, including parts and labor. Before the appointment, have the dealer confirm that your VIN is included in campaign 15V383 and that the replacement speedometer is ready for your truck. The work is a speedometer replacement, so ask the service desk what the truck needs at check-in.
Timeline
| June 17, 2015 | NHTSA published the recall |
|---|---|
| July 28, 2015 | Owner notification mailed |
| August 7, 2015 | Dealer notification began |
| August 7, 2015 | Dealer notification ended |
| August 7, 2015 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 15V383?
Recall 15V383 covers 21 2015 Western Star 4700, 4800, and 4900 trucks with a speedometer defect that can keep vehicle speed from displaying correctly. That can lead a driver to exceed the posted speed limit, increasing crash risk. Western Star dealers install a new speedometer for free.
What should I do if my 2015 Western Star 4700, 4800, or 4900 is on this recall?
Check your VIN to confirm your specific truck is included in recall 15V383. If it is, contact a franchised Western Star dealer to schedule the speedometer replacement. Reference recall number 15V383 or Western Star recall number FL-683 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the defect repair at no cost, and Western Star dealers install the replacement speedometer free of charge. Parts and labor are covered for included vehicles, regardless of where the truck was purchased.
What is the safety risk?
The safety risk is speed awareness. If the speedometer does not show vehicle speed, the driver can exceed the posted speed limit without realizing it, increasing crash risk. Confirm the VIN, then schedule the free speedometer replacement with a franchised Western Star dealer.
What warning signs should I watch for?
The warning sign is a speedometer that does not display vehicle speed correctly. If your 2015 Western Star 4700, 4800, or 4900 has that condition, use your VIN to confirm recall status and arrange the free speedometer replacement with a franchised Western Star dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V383000 |
|---|---|
| Western Star customer service | 1-800-745-8000 |
| NHTSA recall # | 15V383 |
| NHTSA recall # (full) | 15V383000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →