Recall 15V381 affects 34 2016 Heartland Torque travel trailers with certification labels missing GAWR information. Repair is free at any franchised Heartland dealer.
Heartland is recalling 34 2016 Torque travel trailers because the Federal Certification label is missing gross axle weight rating information. Without that rating, an owner can overload the trailer and increase crash risk, and Heartland dealers will complete the recall repair free of charge.
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What's wrong?
The federal certification label on a 2016 Heartland Torque travel trailer is the permanent information label that lists key weight ratings for the trailer. One of those ratings is the gross axle weight rating, or GAWR, which tells an owner, dealer, or inspection station the maximum weight each axle is rated to carry. That number helps confirm the trailer is loaded within its certified limits.
On affected Torque trailers, the label was printed with the GAWR area left blank. The trailer itself is not described as having a failed axle or broken suspension part in this recall. The defect is that the required weight-rating information is missing from the label, so the owner and service shop do not have the complete certified axle rating on the trailer.
There is no warning sign before failure. Owners are dealing with an incorrect label, not a part that gives a sound, light, leak, or handling change before it is found.
Who's affected?
| 2016 Heartland Torque | vehicle label (placard or certification) |
|---|---|
| Units affected | 34 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2016 Heartland Torque trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Missing GAWR information leaves the operator without the axle limit needed to load the trailer correctly. An overloaded trailer changes handling and increases the risk of a crash. Check loading carefully and arrange the corrected certification label. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2016 Heartland Torque is included in this recall.
- Contact a franchised Heartland dealer to schedule the corrected certification-label replacement that adds the missing gross axle weight rating information.
- Bring the recall notice if Heartland mailed one, or reference recall number 15V381 when you call.
- Confirm axle weight limits with the dealer before towing or loading the trailer until the corrected label is installed.
What happens at the repair
At the dealer, a Heartland technician removes the incorrect Federal Certification label and installs a corrected label that includes the gross axle weight rating information for the trailer. The recall repair is available now, and the corrected label is supplied and installed free of charge. Bring the trailer information and any recall notice to the service desk so the label can be matched to your VIN.
Timeline
| June 9, 2015 | Dealer notification began |
|---|---|
| June 10, 2015 | Dealer notification ended |
| June 15, 2015 | Interim owner notification (was planned for this date) |
| June 16, 2015 | NHTSA published the recall |
| July 29, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V381?
Recall 15V381 covers 34 2016 Heartland Torque travel trailers with Federal Certification labels missing gross axle weight rating information. Without that axle-rating information, an operator can overload the trailer, increasing crash risk. Heartland dealers will install a corrected certification label for free.
What should I do if my 2016 Heartland Torque is on this recall?
Check your VIN to confirm your specific trailer is included in recall 15V381. If it is, contact a Heartland dealer to schedule the corrected certification label installation. Reference recall number 15V381 when you call, or contact Heartland customer service at 1-877-262-8032.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Heartland dealers will replace the incorrect certification label with a corrected label free of charge.
What is the safety risk?
The risk is trailer overload. The missing gross axle weight rating information can leave the operator without the axle limit needed to load the trailer correctly, increasing crash risk. Confirm your VIN, then have the corrected label installed by a Heartland dealer for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V381000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 15V381 |
| NHTSA recall # (full) | 15V381000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →