Recall 15V379 affects 387 2014-2015 Vactor Hxx, 2100 Plus, and Guzzcavator trucks for improperly mounted boilers. Repair is free at any franchised Vactor dealer.
Vactor is recalling 387 2014-2015 Hxx, 2100 Plus, and Guzzcavator vacuum trucks because boilers were assembled with incorrect hardware or improper tightening procedures. If the boiler assembly is not correctly mounted, the cabinet and boiler can detach from the truck and increase crash risk; Vactor dealers will complete the repair free of charge.
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What's wrong?
The boiler on these 2014-2015 Vactor Hxx, 2100 Plus, and Guzzcavator vacuum trucks is equipment mounted in a cabinet on the truck. The boiler supplies heated water or steam for vacuum truck work, and the cabinet and mounting hardware are supposed to hold that equipment tight to the truck body while the truck moves and works.
On affected trucks, the boiler cabinet was assembled with the wrong hardware, the wrong tightening process, or both. That means the fasteners that secure the cabinet did not match the assembly drawing or were not tightened to the required torque. With vibration and normal use, the hardware can loosen, and the cabinet can shift instead of staying fixed in place.
Owners or operators can notice loose hardware around the boiler cabinet or visible movement of the cabinet. If the cabinet moves when the truck is in use, treat that as the warning sign and have the mounting hardware inspected.
Who's affected?
Spans three truck models across the 2014 and 2015 model years, all tied to the same equipment component.
| 2015 Vactor Hxx | Equipment |
|---|---|
| 2015 Vactor 2100 Plus | Equipment |
| 2015 Guzzler Guzzcavator | Equipment |
| 2014 Guzzler Guzzcavator | Equipment |
| 2014 Vactor 2100 Plus | Equipment |
| 2014 Vactor Hxx | Equipment |
| Units affected | 387 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
An incorrectly mounted boiler assembly can let the cabinet and boiler detach from the truck, increasing crash risk. Loose hardware or cabinet movement is a warning sign; park the truck and call a Vactor dealer for inspection. Repair is free at any franchised Vactor dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Vactor Hxx, 2100 Plus, or Guzzcavator is included in this recall.
- Contact a franchised Vactor dealer to schedule the free inspection and boiler-mounting repair.
- Reference recall number 15V379 when you call so the service desk can find the correct repair instructions.
- Bring the recall notice if Vactor mailed one, plus any service records tied to the boiler or cabinet mounting.
- Drive cautiously until the inspection and any repair are complete.
What happens at the repair
At the dealer, a Vactor technician inspects the affected vacuum truck unit for boiler hardware installed with the wrong parts or tightened incorrectly. The technician repairs the unit as needed. Parts and labor are covered under recall 15V379, so the dealer repair is free. Vactor has a reimbursement plan on file for prior paid repairs. If you already paid for a boiler hardware repair tied to this recall, ask Vactor customer service or the dealer how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 16, 2015 | NHTSA published the recall |
|---|---|
| July 20, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V379?
Recall 15V379 covers 387 2014-2015 Vactor Hxx, 2100 Plus, and Guzzcavator vacuum trucks with boilers assembled using incorrect hardware or improper tightening. If the boiler is not mounted correctly, the cabinet and boiler can detach from the truck. Vactor dealers inspect and repair the units for free.
What should I do if my 2014-2015 Vactor Hxx, 2100 Plus, or Guzzcavator is on this recall?
Check your VIN to confirm your specific truck is included in recall 15V379. If it is, contact a franchised Vactor dealer to schedule the boiler mounting inspection and any needed repair. Reference recall number 15V379 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Vactor dealers inspect and repair the affected boiler mounting hardware free of charge. You can also call Vactor customer service at 1-877-342-5374 with the recall number.
What is the safety risk?
The safety risk is that an incorrectly mounted boiler assembly can let the cabinet and boiler detach from the truck, increasing crash risk. Until your VIN is checked and the dealer completes any needed repair, avoid assuming that the model year alone tells you whether your truck is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V379000 |
|---|---|
| Vactor customer service | 1-877-342-5374 |
| NHTSA recall # | 15V379 |
| NHTSA recall # (full) | 15V379000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →