Recall 15V377 covers 937 2014-2016 Evergreen Lifestyle, Alpha Gold, Bay Hill, and Tesla trailers for failing entry-step rivets. Free repair once available.
Evergreen is recalling 937 2014-2016 Lifestyle, Alpha Gold, Bay Hill, and Tesla fifth wheel trailers under recall 15V377 because a rivet for the quad entry steps can shear and let the steps give under an occupant. A fall increases the risk of personal injury, and the Tesla dealer repair will be free once Evergreen opens the remedy.
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What's wrong?
The quad entry steps on the 2014-2016 Evergreen Lifestyle, Alpha Gold, Bay Hill, and Tesla fifth wheel trailers are the folding steps used to get in and out of the trailer. Rivets hold parts of the step assembly together, keeping each tread aligned and supported when weight is placed on it. The steps depend on those rivets staying seated and intact.
On affected trailers, the rivets in certain HSM step assemblies are defective. Under load, a rivet can shear, which means it breaks across its body, or pull out of its mounting point. When that happens, the step loses support and gives way while someone is using it.
There is no warning sign before failure. The step can look normal until a rivet breaks or pulls out under weight, so owners should treat the defect as hidden unless the step assembly has been inspected and repaired.
Who's affected?
Covers four Evergreen RV lines across the 2014, 2015, and 2016 model years, all tied to recreational vehicle/trailer equipment.
| 2014 Evergreen Lifestyle | Recreational vehicle/trailer |
|---|---|
| 2014 Evergreen Alpha Gold | Recreational vehicle/trailer |
| 2016 Evergreen Bay Hill | Recreational vehicle/trailer |
| 2015 Evergreen Bay Hill | Recreational vehicle/trailer |
| 2014 Evergreen Bay Hill | Recreational vehicle/trailer |
| 2014 Evergreen Tesla | Recreational vehicle/trailer |
| 2016 Evergreen Lifestyle | Recreational vehicle/trailer |
| 2015 Evergreen Tesla | Recreational vehicle/trailer |
| 2015 Evergreen Lifestyle | Recreational vehicle/trailer |
| 2016 Evergreen Tesla | Recreational vehicle/trailer |
| 2016 Evergreen Alpha Gold | Recreational vehicle/trailer |
| 2015 Evergreen Alpha Gold | Recreational vehicle/trailer |
| Units affected | 937 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific RV.
What's the safety risk?
If a rivet shears while someone is using the entry steps, the step sections can give way and the person can fall, increasing the risk of injury. There is no listed warning sign before the step gives way, so use the steps carefully until the recall work is complete. Repair will be free at any franchised Tesla dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2016 Evergreen Lifestyle, Alpha Gold, Bay Hill, or Tesla fifth wheel trailer is included in this recall.
- Wait for Evergreen repair instructions before scheduling the dealer visit.
- Contact a franchised Tesla dealer after Evergreen confirms the repair is open; the free repair removes the step rivets and bolts the quad entry steps together so the steps do not give under load.
- Avoid using the quad entry steps until the repair is complete if they feel loose, shift under weight, or show damaged rivets.
- Call Evergreen customer service at 1-574-825-4298 with questions and reference recall number 15V377 when you call.
What happens at the repair
When the dealer repair opens, a Tesla technician removes the rivets on the quad entry step sections and bolts those step sections together. The repair is free under the recall, with parts and labor covered. Because this campaign is listed as under development, confirm with the dealer before planning a service visit. If your trailer is included, use care around the entry steps until the repair is complete, since the rivet problem is tied to steps giving way during use.
Timeline
| June 16, 2015 | NHTSA published the recall |
|---|---|
| August 7, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V377?
Recall 15V377 covers 937 2014-2016 Evergreen Lifestyle, Alpha Gold, Bay Hill, and Tesla fifth wheel recreational trailers with quad entry step rivets that can shear under occupant load. If the step gives while someone is using it, that person can fall and be injured.
What should I do if my 2014-2016 Evergreen Lifestyle, Alpha Gold, Bay Hill, or Tesla is on this recall?
Check your VIN to confirm your specific trailer is included in recall 15V377. If it is, contact an Evergreen dealer or Evergreen customer service at 1-574-825-4298 and reference recall 15V377. The dealer repair removes the rivets and bolts the step sections together.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Evergreen's remedy says dealers will remove the rivets and bolt the step sections together free of charge.
What is the safety risk?
The safety risk is a fall injury while using the quad entry steps. The recall says a rivet can shear under occupant load, causing the steps to give. Until your VIN is checked and the repair is complete, use the entry steps carefully and keep others aware of the defect.
What if I bought this Evergreen trailer used?
The free recall repair still applies. Recall coverage follows the trailer, not the first owner. If you never received an Evergreen notice, check your VIN, then call an Evergreen dealer or Evergreen customer service with recall number 15V377.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V377000 |
|---|---|
| Evergreen customer service | 1-574-825-4298 |
| NHTSA recall # | 15V377 |
| NHTSA recall # (full) | 15V377000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →