Recall 15V371 affects 8 2014-2015 Ford F-550 emergency vehicles for a false exhaust-temperature fault. Repair is free at any franchised Ford dealer.
Ford recall 15V371 covers 8 2014-2015 F-550 emergency vehicles with an exhaust gas temperature sensor fault that can falsely tell the engine management system the vehicle is too hot. The system can shut the engine down and block an immediate restart, delaying medical treatment or assistance; the Ford dealer repair will be free once available.
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What's wrong?
The exhaust gas temperature sensor on the 2014-2015 Ford F-550 monitors heat in the exhaust system. The engine management system uses that reading to protect the engine and emissions equipment when exhaust temperatures climb too high. In normal operation, the sensor helps the computer decide when to limit power or take protective action.
On these emergency vehicles, the system can detect the wrong EGT fault and read the vehicle as too hot when it is not. Once that false fault is set, the engine management system can shut the engine down and block an immediate restart. That leaves the vehicle unable to keep running until the fault clears or service corrects the problem.
There is no warning sign before failure. The owner or operator notices the problem only when the engine shuts down or refuses to restart right away after the false temperature fault.
Who's affected?
Covers the 2014 and 2015 model years for the same exhaust-system component.
| 2014 Ford F-550 | Exhaust system |
|---|---|
| 2015 Ford F-550 | Exhaust system |
| Units affected | 8 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Engine shut down followed by a cool down period can delay medical treatment or assistance for people who need it, increasing injury risk. Keep the vehicle ready for service by scheduling the PCM software update, and use alternate transport if the engine shuts down. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2014-2015 Ford F-550 is included in this recall.
- Watch for the owner notice Ford began sending on July 7, 2015, then schedule the free PCM software update with a franchised Ford dealer.
- Reference recall number 15V371 when you call the dealer.
- Explain that the repair corrects the false exhaust-temperature fault that can shut down the engine and block an immediate restart.
- Limit emergency-service use until the PCM software update is complete.
What happens at the repair
At the dealer, a Ford technician updates the Powertrain Control Module software. The update addresses the incorrect Exhaust Gas Temperature Sensor fault described in recall 15V371, which can make the engine management system shut down the engine and block an immediate restart. The dealer repair will be free once it is available for your VIN. Ask the service desk to confirm that the PCM update applies to your 2014-2015 Ford F-550 before the work begins.
Timeline
| June 15, 2015 | NHTSA published the recall |
|---|---|
| July 7, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V371?
Recall 15V371 covers 8 2014-2015 Ford F-550 emergency vehicles with an Exhaust Gas Temperature Sensor fault issue. The vehicle can falsely detect that the engine is too hot, shut the engine down, and prevent an immediate restart. Dealers will update the Powertrain Control Module software for free.
What should I do if my 2014-2015 Ford F-550 is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 15V371. If it is, contact a franchised Ford dealer to schedule the Powertrain Control Module software update. Reference recall number 15V371 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 15V371, dealers will update the Powertrain Control Module software free of charge.
What is the safety risk?
The risk is loss of engine operation during emergency use. If the engine shuts down and needs a cool down period before restart, medical treatment or assistance can be delayed, increasing injury risk for people waiting for help.
When did the recall repair begin?
The recall repair began on July 7, 2015. That means the Powertrain Control Module software update is already open for affected vehicles, and owners can contact a franchised Ford dealer or Ford service desk to schedule the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V371000 |
|---|---|
| Ford customer service | 1-616-261-2636 |
| NHTSA recall # | 15V371 |
| NHTSA recall # (full) | 15V371000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →