Campaign 15V356 Posted June 9, 2015 21 units

2015 Gulf Stream Trailers Recall 15V356: Step Rivet

Recall 15V356 affects 21 2015 Gulf Stream Sedona and Canyon Trail trailers for step rivets that shear. Free repair at any franchised Gulf Stream dealer.

Gulf Stream is recalling 21 2015 Sedona and Canyon Trail trailers because a rivet for the quad entry steps can shear and let the steps give way during use. A failed step increases the risk that a person falls and is injured, and the Gulf Stream dealer repair will be free once available.

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What's wrong?

The quad entry steps on 2015 Gulf Stream Sedona and Canyon Trail trailers are the fold-out steps used to enter and leave the trailer. A rivet in that step assembly acts like a small metal fastener, holding parts of the step structure together so the steps stay supported when weight is placed on them.

On affected trailers, that rivet can shear. In plain terms, the fastener snaps or cuts through instead of holding the step in place. When that happens, the step assembly loses support and the steps give while someone is using them.

There is no warning sign before failure. The first sign is the step giving under weight, so owners should avoid relying on the entry steps if they feel unstable or move out of position.

Who's affected?

Covers the Sedona and Canyon Trail trailer lines, both tied to the recreational vehicle/trailer equipment component.

2015 Gulf Stream Sedona Recreational vehicle/trailer
2015 Gulf Stream Canyon Trail Recreational vehicle/trailer
Units affected21

A matching 2015 Gulf Stream model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

If the rivet shears, the quad step can fail while someone is using it. A step failure can make the user fall, increasing the risk of personal injury. Use the step cautiously until the recall repair is handled. Repair will be free at any franchised Gulf Stream dealer once available.

What should I do?

  1. Check your VIN to confirm your 2015 Gulf Stream Sedona or Canyon Trail trailer is included in this recall.
  2. Contact a franchised Gulf Stream dealer or Gulf Stream customer service to confirm the free quad-entry-step repair.
  3. Avoid using the quad entry steps until the rivets are removed and the step sections are bolted together.
  4. Bring the recall notice if you have it. If not, reference recall number 15V356 when you call.

What happens at the repair

The remedy calls for Gulf Stream dealers to remove the rivets in the quad entry step assembly and bolt the step sections together. Parts and labor are covered under the recall once the dealer repair is available. Gulf Stream began owner notification on June 30, 2015, and its recall number is HS060215. Before service, ask the dealer to confirm that your 2015 Sedona or Canyon Trail is included by VIN and that the step repair parts and instructions are ready.

Timeline

June 9, 2015 NHTSA published the recall
June 30, 2015 Owner notification mailed

Frequently asked questions

What is recall 15V356?

Recall 15V356 covers 21 2015 Gulf Stream Sedona and Canyon Trail trailers with quad entry steps that can fail if a rivet shears. The step user can fall, increasing injury risk. Gulf Stream dealers remove the rivets and bolt the step sections together for free.

What should I do if my 2015 Gulf Stream Sedona or Canyon Trail is on this recall?

Check your VIN to confirm your specific trailer is included in recall 15V356. If it is, contact a franchised Gulf Stream dealer or Gulf Stream customer service at 1-800-289-8787 to schedule the step repair. Reference recall number 15V356 or Gulf Stream number HS060215 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Gulf Stream dealers will remove the rivets and bolt the quad entry step sections together free of charge.

What is the safety risk?

The risk is a fall while entering or exiting the trailer. In recall 15V356, a rivet for the quad entry steps can shear, which lets the step give under a person. The dealer repair secures the step sections with bolts for free.

When did the Gulf Stream step recall start?

The recall began on June 30, 2015. Because that date has passed, affected owners can contact a franchised Gulf Stream dealer or Gulf Stream customer service now to arrange the free quad entry step repair.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V356000
Gulf Stream customer service1-800-289-8787
NHTSA recall #15V356
NHTSA recall # (full)15V356000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →