Recall 15V347 affects 10 2015 Prevost X3-45 and H3-45 coaches for front suspension bolts that can fail. Repair is free at any franchised Prevost dealer.
Prevost is recalling 10 2015 X3-45 and H3-45 coaches because front suspension bolts can fail from a manufacturing defect. A failed suspension bolt can lead to loss of vehicle control and increase crash risk, and Prevost dealers will complete the recall repair free of charge.
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What's wrong?
The front suspension on affected 2015 Prevost X3-45 and H3-45 coaches supports the front of the coach and helps keep the wheels aligned as the road surface changes. The Dana independent front suspension uses large bolts to hold key suspension pieces together. Those bolts are supposed to keep their strength while carrying heavy loads, steering forces, and road impacts.
In this recall, the problem is hydrogen embrittlement in M20 grade 12.9 bolts. That means hydrogen entered the metal during the bolt manufacturing process and made the bolt more brittle than designed. A brittle bolt can crack or break under normal suspension loads, which compromises the front suspension connection it is meant to secure.
There is no warning sign before failure. A driver should not expect a light, noise, or handling change before a weakened bolt breaks.
Who's affected?
Both coach lines share the same front suspension component in this recall.
| 2015 Prevost X3-45 | front suspension |
|---|---|
| 2015 Prevost H3-45 | front suspension |
| Units affected | 10 |
A matching 2015 Prevost X3-45 or H3-45 does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Suspension bolt failure can cause loss of vehicle control and increase the risk of a crash. No specific warning sign is listed, so schedule the repair soon and ask the dealer whether the coach needs inspection before further service. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2015 Prevost X3-45 or H3-45 coach is included in this recall.
- Contact a franchised Prevost dealer to schedule the free front suspension bolt replacement that fixes the bolts that can fail and affect vehicle control.
- Bring the recall notice if Prevost mailed one. If not, reference recall number 15V347 when you call.
- Call Prevost customer service at 1-800-463-7738 with questions about scheduling or coach status.
- Drive cautiously until the repair is complete, and leave extra following distance because front suspension bolt failure can affect control.
What happens at the repair
At the dealer, a Prevost technician replaces the affected front suspension bolts tied to the manufacturing problem. The recall repair is available, and the replacement parts and labor are free. Prevost handles prior out-of-pocket repairs case by case under the manufacturer's standard reimbursement plan. If you already paid for a related front suspension bolt repair before the recall notice, contact Prevost customer service at 1-800-463-7738 with repair paperwork and ask how reimbursement applies to recall 15V347.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 5, 2015 | NHTSA published the recall |
|---|---|
| July 16, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V347?
Recall 15V347 covers 10 2015 Prevost X3-45 and H3-45 coaches with front suspension bolts that can fail because of a bolt manufacturing problem. A failed suspension bolt can cause loss of vehicle control and increase crash risk. Prevost dealers will replace the affected bolts for free.
What should I do if my 2015 Prevost X3-45 or H3-45 is on this recall?
Check your VIN to confirm your specific coach is included in recall 15V347. If it is, contact a franchised Prevost dealer to schedule replacement of the affected front suspension bolts. Reference recall number 15V347 and Prevost recall SR15-29 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Prevost's remedy says dealers will replace the affected bolts free of charge. Parts and labor are covered at a franchised Prevost dealer.
What is the safety risk in recall 15V347?
The safety risk is loss of vehicle control. The recall covers front suspension bolts that can fail, which increases crash risk. Until the repair is complete, use the recall number when speaking with Prevost service and ask the dealer how to handle the coach before the appointment.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V347000 |
|---|---|
| Prevost customer service | 1-800-463-7738 |
| NHTSA recall # | 15V347 |
| NHTSA recall # (full) | 15V347000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →