Recall 15V333 covers 1,147 2013-2015 New Flyer buses with software that can open rear passenger doors. Repair is free at a franchised New Flyer dealer.
New Flyer is recalling 1,147 2013-2015 transit buses, including C40LFR and XN40 models, because door controller software can let the rear passenger doors open without warning as the bus accelerates from a stop. If the doors open while the bus is in motion, passengers face an increased risk of injury, and the New Flyer dealer repair will be free once available.
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What's wrong?
The rear passenger door controller assembly on these 2013-2015 New Flyer buses is the electronic control unit that tells the rear doors when to stay closed and when to open. It works with the door hardware so passengers enter and exit only when the operator commands the doors to open at a stop.
In affected C40LFR, XE40, XN35, XN60, XD35, XDE40, XT60, XD60, XT40, XDE35, XN40, and XDE60 buses, the door controller software has a defect. When the bus accelerates from a stopped position, that software defect can allow the rear passenger doors to open without an operator command. The problem is in the door control logic, not in normal passenger use of the doors.
There is no warning sign before failure. The doors can stay closed at the stop, then open as the bus starts moving.
Who's affected?
Spans C40LFR, XN, XD, XDE, XE, and XT bus lines across 2013-2015, all tied to the body door structure.
| 2013 New Flyer C40LFR | body structure |
|---|---|
| 2013 New Flyer XN40 | body structure |
| 2013 New Flyer XN60 | body structure |
| 2013 New Flyer XN35 | body structure |
| 2014 New Flyer XD60 | body structure |
| 2014 New Flyer XDE40 | body structure |
| 2013 New Flyer XE40 | body structure |
| 2014 New Flyer XN40 | body structure |
| 2013 New Flyer XDE35 | body structure |
| 2014 New Flyer XD35 | body structure |
| 2015 New Flyer XD60 | body structure |
| 2014 New Flyer XDE35 | body structure |
| 2015 New Flyer XDE60 | body structure |
| 2014 New Flyer XT40 | body structure |
| 2015 New Flyer XT40 | body structure |
| 2014 New Flyer XT60 | body structure |
| Units affected | 1,147 |
The year, model, and body-door component narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the rear bus door opens while the bus is moving, passengers face an increased risk of injury. Operators should schedule the door controller software update and keep passengers clear of the rear door area during service checks. Repair will be free at any franchised New Flyer dealer once available.
What should I do?
- Check your VIN to confirm your 2013-2015 New Flyer C40LFR, XE40, XN35, XN60, XD35, XDE40, XT60, XD60, XT40, XDE35, XN40, or XDE60 transit bus is included in this recall.
- Use the owner notice New Flyer mailed on June 24, 2015, if your fleet received it.
- Contact a franchised New Flyer dealer to ask about the free door controller assembly software update that fixes rear passenger doors opening as the bus accelerates from a stop.
- Reference recall number 15V333 when you call New Flyer or the dealer.
- Keep passengers clear of the rear door area until the software update is complete.
What happens at the repair
At the dealer, a New Flyer technician updates the Door Controller Assembly software that controls the rear passenger doors. The source remedy says this software update is free of charge and applies to recall 15V333. Because the remedy status is not marked available here, confirm with New Flyer before moving the bus in for service. The final dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| June 1, 2015 | NHTSA published the recall |
|---|---|
| June 24, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V333?
Recall 15V333 covers 1,147 2013-2015 New Flyer transit buses with door controller assembly software that can let the rear passenger doors open without warning as the bus accelerates from a stop. New Flyer dealers will update the door controller assembly software for free.
What should I do if my 2013-2015 New Flyer C40LFR, XN40, XN60, XN35, XD60, XDE40, XE40, XDE35, XD35, XDE60, XT40, or XT60 is on this recall?
Check your VIN to confirm your specific bus is included in recall 15V333. If it is, contact a New Flyer dealer or New Flyer customer service at 1-204-224-6706 to arrange the door controller assembly software update. Reference recall number 15V333 or New Flyer recall R15-006 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and New Flyer says dealers will update the door controller assembly software free of charge. Parts and labor are covered for buses included in recall 15V333.
What is the safety risk?
The risk is passenger injury. If the rear passenger door opens while the bus is moving, passengers face an increased risk of injury. The repair path is the free door controller assembly software update through a New Flyer dealer.
When did the New Flyer recall repair start?
New Flyer began this recall repair on June 24, 2015. That means the dealer software update has been open for vehicles included in recall 15V333. Use the VIN to confirm inclusion before scheduling service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V333000 |
|---|---|
| New Flyer customer service | 1-204-224-6706 |
| NHTSA recall # | 15V333 |
| NHTSA recall # (full) | 15V333000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →