Recall 15V311 affects 2,957 2015 Volkswagen Tiguan vehicles with incorrect certification labels. Repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 2,957 2015 Tiguan vehicles because certification labels are missing tire pressure information and list incorrect weight and loading details. Incorrect labels can lead an owner to overload the vehicle; that overload can make the vehicle unstable and increase crash risk, and Volkswagen dealers will install corrected labels free of charge.
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What's wrong?
The certification label on a 2015 Volkswagen Tiguan is the sticker that lists required vehicle information for owners, inspectors, and service departments. It includes tire pressure, weight, and loading details used when setting tire inflation and confirming how much the vehicle is designed to carry. The label is supposed to match the vehicle exactly.
On affected Tiguans, the label data was wrong because a production IT-system change left the tire information incomplete and assigned some weight tables incorrectly. That means the sticker can be missing required tire pressure information and can show incorrect weight or loading information. The vehicle itself is not described as having a failed tire or suspension part; the defect is the information printed on the certification label.
There is no warning sign before failure. Owners are not expected to feel or hear a symptom, because the issue is discovered by checking the label against the correct Volkswagen certification data.
Who's affected?
| 2015 Volkswagen Tiguan | vehicle label (placard or certification) |
|---|---|
| Units affected | 2,957 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2015 Volkswagen Tiguan is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Incorrect weight and loading labels can lead an owner to overload the 2015 Tiguan. An overloaded vehicle is harder to control and increases the risk of a crash. Until the corrected label is installed, do not load the vehicle near its stated limit. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2015 Volkswagen Tiguan is included in this recall.
- Contact your nearest franchised Volkswagen dealer to schedule the free certification-label correction, which adds the required tire-pressure, weight, and loading information.
- Bring the recall notice if you have it, and reference recall number 15V311 when you call.
- Avoid overloading the Tiguan until the corrected label is installed.
What happens at the repair
At the dealer, a Volkswagen technician corrects the certification label so it shows the required tire pressure information and accurate weight and loading information. The label correction is free under the recall, with parts and labor covered by Volkswagen. Reimbursement is not offered for this campaign because the issue involved incorrect label information, so a previous customer paid repair for the same defect was not possible. If you have questions about campaign 01A5, ask the Volkswagen service desk to confirm the label update is complete.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| May 26, 2015 | NHTSA published the recall |
|---|---|
| June 12, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V311?
Recall 15V311 covers 2,957 2015 Volkswagen Tiguan vehicles with certification labels missing required tire pressure information and listing incorrect weight and loading information. Incorrect loading information can lead an owner to overload the vehicle, which can make it unstable and raise crash risk. Volkswagen dealers correct the label for free.
What should I do if my 2015 Volkswagen Tiguan is on this recall?
Check your VIN to confirm your specific Tiguan is included in recall 15V311. If it is, contact a franchised Volkswagen dealer to schedule the certification-label correction. Reference recall number 15V311 or Volkswagen recall 01A5 when you call. The label correction is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost. For recall 15V311, Volkswagen dealers correct the certification label information free of charge at any franchised Volkswagen dealer.
What is the safety risk?
The safety risk is vehicle overloading. If the certification label lists incorrect weight and loading information, an owner can load the Tiguan beyond its intended limit. That can make the vehicle unstable and raise crash risk. Check your VIN before relying on the label alone.
What if I bought my Volkswagen Tiguan used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you never received Volkswagen's 2015 owner notice, check your VIN to confirm whether your Tiguan is included, then call a franchised Volkswagen dealer for the free label correction.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V311000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 15V311 |
| NHTSA recall # (full) | 15V311000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →