Recall 15V308 affects 122 2015 Open Range 3X, Roamer and Mesa Ridge trailers for shearing entry-step rivets. Repair will be free at Open Range dealers.
Open Range is recalling 122 2015 3X, Roamer, and Mesa Ridge fifth wheel trailers because a rivet in the quad entry steps can shear and fail. If the step gives under weight, a person can fall and be injured; the dealer repair will be free once Open Range makes it available.
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What's wrong?
The quad entry steps on the 2015 Open Range 3X, Roamer, and Mesa Ridge are the fold-out steps used to enter and leave the fifth wheel trailer. The step assembly depends on its rivets to hold the moving sections together while a person puts weight on the steps. When those rivets hold, the steps stay supported instead of shifting underfoot.
On affected trailers, a rivet in the quad entry step assembly is not large or strong enough for normal use. Under a reasonable amount of weight, the rivet can shear. Once that happens, the step loses support and gives while someone is stepping on it, creating a fall risk at the trailer doorway.
There is no visual or audible warning sign before failure. The step can look and sound normal until the rivet shears, so owners should treat the VIN result as the deciding point, not a sound, looseness, or visible crack.
Who's affected?
Covers the 3X, Roamer, and Mesa Ridge trailer lines from the 2015 model year, all tied to the recreational vehicle/trailer equipment component.
| 2015 Open Range 3X | Recreational vehicle/trailer |
|---|---|
| 2015 Open Range Roamer | Recreational vehicle/trailer |
| 2015 Open Range Mesa Ridge | Recreational vehicle/trailer |
| Units affected | 122 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If a step rivet shears under occupant weight, the step sections can give way and an occupant can fall, increasing the risk of injury. There is no visual or audible warning before failure, so use extra care on the steps and ask the dealer about the recall work. Repair will be free at any franchised Open Range dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Open Range 3X, Roamer, or Mesa Ridge trailer is included in this recall.
- Contact Open Range customer service at 1-260-768-7771 to confirm the repair status for your VIN before arranging dealer work.
- Ask a franchised Open Range dealer about the free rivet-removal and step-bolting repair that prevents the quad entry steps from giving under load.
- Have recall number 15V308 ready when you call, and bring the owner letter if you have it.
- Avoid using the quad entry steps until the dealer repair is complete.
What happens at the repair
Once the dealer repair is available, an Open Range technician will remove the rivets from the quad entry step sections and bolt the step sections together. The final dealer repair will be free under the recall. Open Range lists a general reimbursement plan for this campaign. If you already paid out of pocket for a related step repair, bring documentation to the service desk and ask how the manufacturer's standard reimbursement plan applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 26, 2015 | NHTSA published the recall |
|---|---|
| June 15, 2015 | Dealer notification began |
| June 15, 2015 | Dealer notification ended |
| June 15, 2015 | Interim owner notification (was planned for this date) |
| June 29, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V308?
Recall 15V308 covers 122 2015 Open Range 3X, Roamer, and Mesa Ridge fifth wheel trailers with quad entry steps whose rivet can shear under occupant load. If the steps give while being used, a person can fall and suffer injury.
What should I do if my 2015 Open Range 3X, Roamer, or Mesa Ridge is on this recall?
Check your VIN to confirm your specific trailer is included in recall 15V308. If it is, contact an Open Range dealer and ask for the quad entry step repair. Dealers remove the rivets and bolt the step sections together for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to provide the recall repair at no cost. For recall 15V308, Open Range dealers remove the rivets and bolt the affected quad entry step sections together free of charge.
What is the safety risk in recall 15V308?
The risk is a fall injury while using the quad entry steps. If the step rivet shears under occupant load, the steps can give way. Until the repair is complete, use caution with the entry steps and keep people off them when possible.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V308000 |
|---|---|
| Open Range customer service | 1-260-768-7771 |
| NHTSA recall # | 15V308 |
| NHTSA recall # (full) | 15V308000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →