Campaign 15V304 Posted May 22, 2015 93 units

2015 Highland Ridge Tt Trailers Recall 15V304: Step Rivet

Recall 15V304 covers 93 2015 Highland Ridge Tt Mesa Ridge and Roamer trailers for step rivet failure. Free repair at Highland Ridge Tt dealers.

Highland Ridge Tt is recalling 93 2015 Mesa Ridge and Roamer fifth wheel trailers because a rivet for the quad entry steps can shear and fail, letting the steps give under load. That failure can make an occupant fall and increase injury risk; Highland Ridge Tt dealers will complete the recall repair free of charge.

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What's wrong?

The quad entry steps on 2015 Highland Ridge Tt Mesa Ridge and Roamer trailers are the fold-out steps used to get in and out of the trailer. The steps rely on rivets at their joints to hold the step assembly together while weight is placed on it. Those rivets are supposed to keep the steps rigid and supported during normal entry and exit.

On affected trailers, a rivet in the quad step assembly is not large or strong enough for the load it has to carry. When weight is put on the steps, the rivet can shear, which means it breaks across its body instead of holding the joint together. Once that happens, the step assembly can give underfoot while someone is using it.

There is no warning sign before failure. Highland Ridge Tt owners should not expect a visible crack, loose sound, or other cue before the rivet lets go.

Who's affected?

Both models list the same recreational vehicle/trailer equipment component, with build dates from 2014-05-07 through 2014-06-04.

2015 Highland Ridge Tt Mesa Ridge Recreational vehicle/trailer
2015 Highland Ridge Tt Roamer Recreational vehicle/trailer
Units affected93
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

If a step rivet shears while someone is using the steps, the step section can give way and the person can fall, increasing the risk of injury. There is no visual or audible warning before failure, so use the steps carefully and schedule the repair soon. Repair is free at any franchised Highland Ridge Tt dealer.

What should I do?

  1. Check your VIN to confirm your 2015 Highland Ridge Tt Mesa Ridge or Roamer is included in this recall.
  2. Contact a franchised Highland Ridge Tt dealer to schedule the free step repair that replaces the shear-prone rivets by bolting the step sections together.
  3. Bring the recall notice if Highland Ridge Tt mailed one. If not, reference recall number 15V304 when you call.
  4. Avoid using the quad entry steps until the repair is complete.

What happens at the repair

At the dealer, a Highland Ridge Tt technician removes the rivets from the quad entry step sections and bolts the step sections together so the assembly is secured without the failing rivets. The recall repair is free, including parts and labor. The remedy is available now, so the service desk can confirm your 2015 Mesa Ridge or Roamer trailer by VIN and schedule the step repair under campaign 15V304.

Timeline

May 22, 2015 NHTSA published the recall
June 8, 2015 Owner notification mailed
June 15, 2015 Dealer notification began
June 15, 2015 Dealer notification ended
June 15, 2015 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 15V304?

Recall 15V304 covers 93 2015 Highland Ridge Tt Mesa Ridge and Roamer fifth wheel trailers with quad entry steps built with a rivet that can shear under occupant load. If that happens, the steps can give way and the person using them can fall. Dealers bolt the step sections together for free.

What should I do if my 2015 Highland Ridge Tt Mesa Ridge or Roamer is on this recall?

Check your VIN to confirm your specific trailer is included in recall 15V304. If it is, contact a franchised Highland Ridge Tt dealer and ask for recall repair 9904242. The dealer will remove the rivets and bolt the step sections together for free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Highland Ridge Tt dealers will complete this step repair free of charge. The remedy removes the rivets and bolts the step sections together.

What is the safety risk?

The safety risk is a fall injury while using the quad entry steps. Under occupant load, the rivet can shear, the steps can give way, and the person using them can fall. Reference recall 15V304 when you call the dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V304000
Highland Ridge Tt customer service1-260-768-7771
NHTSA recall #15V304
NHTSA recall # (full)15V304000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →