Recall 15V260 affects 117 2012-2014 Eldorado Passport vehicles for starter-alternator cable chafing. Repair is free at any franchised Eldorado dealer.
Eldorado is recalling 117 2012-2014 Passport buses because the power cable between the starter motor and alternator can chafe against the auxiliary air conditioning compressor bracket. A chafed cable creates a short-to-ground fire risk, and Eldorado dealers will complete the recall repair free of charge.
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What's wrong?
The affected 2012-2014 Eldorado Passport buses use a power cable that connects the starter motor to the alternator. The starter motor cranks the engine, and the alternator keeps the electrical system charged after the engine is running. That cable carries high electrical current, so its insulation has to stay protected from sharp edges and nearby brackets.
On these buses, the cable sits close enough to the auxiliary air-conditioning compressor bracket to rub against it. Normal vibration and movement wear through the cable insulation. Once the insulation is damaged, the wiring can short, overheat, and create a fire risk near the compressor bracket.
There is no warning sign before failure. An owner or driver is not expected to notice a change in how the bus starts, charges, or drives before the cable insulation is worn through.
Who's affected?
Spans the 2012, 2013, and 2014 Passport model years, all with wiring as the listed component.
| 2013 Eldorado Passport | wiring |
|---|---|
| 2012 Eldorado Passport | wiring |
| 2014 Eldorado Passport | wiring |
| Units affected | 117 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
NHTSA campaign 15V260 describes a wire that can chafe, short to ground, and increase the risk of a fire. Have the wiring inspected and secured, with damaged wire replaced during the recall service. Repair is free at any franchised Eldorado dealer.
What should I do?
- Check your VIN to confirm your 2012-2014 Eldorado Passport is included in this recall.
- Contact a franchised Eldorado dealer to schedule the free wiring inspection for starter-motor-to-alternator cable chafing near the auxiliary air conditioning compressor bracket.
- Have the dealer secure the wires away from the compressor bracket and replace damaged wiring.
- Bring the owner letter if you have it, and reference recall number 15V260 when you call.
What happens at the repair
At the dealer, an Eldorado technician inspects the power cable wiring near the auxiliary air conditioning compressor bracket. The technician secures the wires so they are protected from rubbing on the bracket, and replaces any wire that is already damaged. The recall repair is free, including parts and labor. Eldorado's general reimbursement plan covers documented out-of-pocket repairs that match this recall. Bring repair invoices or payment records to the service desk when you arrive.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 4, 2015 | NHTSA published the recall |
|---|---|
| May 15, 2015 | Dealer notification began |
| May 15, 2015 | Interim owner notification (was planned for this date) |
| May 18, 2015 | Owner notification mailed |
| June 5, 2015 | Dealer notification ended |
Frequently asked questions
What is recall 15V260?
Recall 15V260 covers 117 2012-2014 Eldorado Passport HD vehicles with a starter-to-alternator power cable that can rub against the auxiliary air conditioning compressor bracket. If the wire chafes and shorts to ground, fire risk increases. Eldorado dealers inspect, secure, and replace damaged wiring for free.
What should I do if my 2012-2014 Eldorado Passport is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 15V260. If it is, contact a franchised Eldorado dealer to schedule the wiring inspection and repair. Reference recall number 15V260 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Eldorado's remedy says dealers will inspect and secure the wires for free. Any damaged wire found during the recall repair will also be replaced free of charge.
What is the safety risk?
The safety risk is fire. The affected power cable connects the starter motor to the alternator and can chafe on the auxiliary air conditioning compressor bracket. If the wire shorts to ground, the official consequence is an increased risk of fire. The repair protects the wire from rubbing.
What if I bought my Eldorado Passport used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. If you never received Eldorado's notice after the recall began on May 15, 2015, check your VIN and call a franchised Eldorado dealer with recall number 15V260.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V260000 |
|---|---|
| Eldorado customer service | 1-909-591-9557 |
| NHTSA recall # | 15V260 |
| NHTSA recall # (full) | 15V260000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →