Recall 15V224 affects 168 2016 Thor Motor Coach motorhomes with missing water-weight label information. Repair is free at any franchised Thor Motor Coach dealer.
Thor Motor Coach is recalling 168 2016 Siesta, Chateau, Outlaw, Citation, Freedom Elite, and Four Winds motorhomes because the OCCC label is missing water weight carrying information. If owners load the motorhome to capacity without counting onboard water, that overload can cause loss of vehicle control and raise crash risk; the dealer repair is free.
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What's wrong?
The Occupant and Cargo Carrying Capacity label on the 2016 Thor Motor Coach Siesta, Chateau, Outlaw, Citation, Freedom Elite, and Four Winds motorhomes tells owners how much weight the motorhome is built to carry. It belongs with the loading information used to set cargo, passenger, water, and tire load decisions under FMVSS number 120. When that label is complete, it helps keep the motorhome within its rated carrying capacity.
On affected motorhomes, the label left out the water weight carrying capability information. Thor Motor Coach traced the problem to incorrect information in the label-generation system used in production. The corrected label includes a water weight value other than zero, so owners and service staff can account for the weight of onboard water when judging the motorhome's load.
There is no warning sign before failure. An owner is not expected to feel a change while driving; the issue is visible only by checking whether the OCCC label includes the water weight carrying capability information.
Who's affected?
Covers 6 motorhome lines from the 2016 model year, all involving the same vehicle label.
| 2016 Thor Motor Coach Siesta | vehicle label (placard or certification) |
|---|---|
| 2016 Thor Motor Coach Chateau | vehicle label (placard or certification) |
| 2016 Thor Motor Outlaw | vehicle label (placard or certification) |
| 2016 Thor Motor Coach Citation | vehicle label (placard or certification) |
| 2016 Thor Motor Coach Freedom Elite | vehicle label (placard or certification) |
| 2016 Thor Motor Coach Four Winds | vehicle label (placard or certification) |
| Units affected | 168 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Incorrect cargo capacity labeling can lead an owner to load the motorhome beyond its safe weight limit when onboard water is not counted. An overloaded motorhome can be harder to control and increases the risk of a crash. There is no warning sign before this weight calculation problem. Repair is free at any franchised Thor Motor Coach dealer.
What should I do?
- Check your VIN to confirm your 2016 Thor Motor Coach Siesta, Chateau, Outlaw, Citation, Freedom Elite, or Four Winds is included in this recall.
- Contact a franchised Thor Motor Coach dealer to schedule the free corrected OCCC label replacement that adds the missing onboard-water weight information.
- Bring the recall notice if Thor Motor Coach mailed one. If not, reference recall number 15V224 and Thor Motor Coach recall RC000099 when you call.
- Avoid loading the motorhome to its stated capacity until the corrected OCCC label is installed; count onboard water weight before travel.
- Call Thor Motor Coach customer service at 1-877-500-1020 with questions about the label replacement.
What happens at the repair
At the dealer, a Thor Motor Coach technician provides a replacement Occupant and Cargo Carrying Capacity label with the correct water weight carrying capability information. The recall repair is the corrected label itself, and parts and labor are covered. If you already paid out of pocket for a related label correction before the recall notice, Thor Motor Coach has a general reimbursement plan on file. Keep your repair paperwork and contact Thor Motor Coach customer service for the reimbursement process tied to recall 15V224.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 15, 2015 | NHTSA published the recall |
|---|---|
| April 27, 2015 | Dealer notification began |
| April 27, 2015 | Dealer notification ended |
| April 27, 2015 | Interim owner notification (was planned for this date) |
| May 1, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V224?
Recall 15V224 covers 168 2016 Thor Motor Coach Siesta, Chateau, Outlaw, Citation, Freedom Elite, and Four Winds motorhomes with an OCCC label that leaves out water weight carrying information. Thor Motor Coach provides a corrected label free of charge.
What should I do if my 2016 Thor Motor Coach Siesta, Chateau, Outlaw, Citation, Freedom Elite, or Four Winds is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 15V224. If it is, contact a Thor Motor Coach dealer or Thor Motor Coach customer service at 1-877-500-1020 and ask for recall RC000099. The corrected OCCC label is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Thor Motor Coach provides the updated OCCC label free of charge. The label gives the correct water weight carrying information for the motorhome.
What is the safety risk in recall 15V224?
The risk is overloading the motorhome. If the vehicle is loaded to its weight capacity without counting water carried onboard, it can exceed the safe load limit. That can cause loss of vehicle control and increase crash risk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V224000 |
|---|---|
| Thor Motor Coach customer service | 1-877-500-1020 |
| NHTSA recall # | 15V224 |
| NHTSA recall # (full) | 15V224000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →