Recall 15V215 covers 272 2016 Crossroads recreational trailers for wheel-stud breakage that can detach a wheel. Repair will be free at a Crossroads dealer.
Crossroads is recalling 272 2016 Cruiser, Zinger, Z1, and related recreational trailers because the wheel studs used to attach the wheels to the axle hubs can break. If the studs break, a wheel can detach and increase crash risk; the Crossroads dealer repair will be free once the remedy is available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The wheel studs on these 2016 Crossroads recreational trailers are the threaded metal posts that hold each wheel to the axle hub. The hub sits at the end of the non-powered axle assembly and supports the wheel as the trailer rolls. When the lug nuts are tightened onto the studs, the wheel is clamped flat against the hub.
On affected Cruiser, Cruiser Aire, ReZerve, Elevation, Hampton, Longhorn, Longhorn Rezerve, Z1, Zinger, and Sunset Trail trailers, certain Tru-Ryde brand hubs are defective. The problem is in the hub and stud setup used to fasten the wheel to the axle. If a stud breaks, the wheel loses part of the clamping force that keeps it seated. If more studs break, the wheel is no longer held securely to the hub.
There is no warning sign before failure. An owner should not count on noise, vibration, or a visible wheel wobble before a stud breaks.
Who's affected?
Covers 10 Crossroads trailer model lines from the 2016 model year, all tied to the rear suspension.
| 2016 Crossroads Longhorn Rezerve | rear suspension |
|---|---|
| 2016 Crossroads Z1 | rear suspension |
| 2016 Crossroads Elevation | rear suspension |
| 2016 Crossroads Hampton | rear suspension |
| 2016 Crossroads Rezerve | rear suspension |
| 2016 Crossroads Sunset Trail | rear suspension |
| 2016 Crossroads Cruiser Aire | rear suspension |
| 2016 Crossroads Cruiser | rear suspension |
| 2016 Crossroads Zinger | rear suspension |
| 2016 Crossroads Longhorn | rear suspension |
| Units affected | 272 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Broken wheel studs can let a wheel detach from the vehicle, increasing crash risk. There is no warning sign before failure, so schedule the recall work soon and avoid towing or loading the trailer until it is repaired. Repair will be free at any franchised Crossroads dealer once available.
What should I do?
- Check your VIN to confirm your 2016 Crossroads trailer is included in this recall.
- Watch for Crossroads repair instructions if your VIN is included.
- Call Crossroads customer service at 1-855-226-7496 with questions, and reference recall number 15V215 and Crossroads recall 37 when you call.
- Ask a franchised Crossroads dealer whether the free hub replacement that fixes break-prone wheel studs is open for your trailer.
- Bring the recall notice if Crossroads mailed one, or bring the recall numbers when you contact the dealer.
What happens at the repair
At the dealer, a Crossroads technician will replace the defective axle hubs that hold the wheel studs. The final dealer repair will be free once Crossroads opens it; parts and labor are covered under the recall. Crossroads also has a standard reimbursement plan on file for owners who already paid for related hub or wheel stud repairs before the recall notice. Keep any paid repair invoice and contact Crossroads customer service to ask how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 13, 2015 | NHTSA published the recall |
|---|---|
| April 14, 2015 | Dealer notification began |
| April 14, 2015 | Dealer notification ended |
| April 14, 2015 | Interim owner notification (was planned for this date) |
| April 15, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V215?
Recall 15V215 covers 272 2016 Crossroads recreational trailers with wheel studs that can break at the axle hubs. If the studs break, a wheel can detach and increase crash risk. Crossroads dealers replace the defective hubs for free.
What should I do if my 2016 Crossroads Longhorn Rezerve, Z1, Elevation, Hampton, Rezerve, Sunset Trail, Cruiser Aire, Cruiser, Zinger, or Longhorn is on this recall?
Check your VIN to confirm your specific trailer is included in recall 15V215. If it is, contact a franchised Crossroads dealer to schedule hub replacement. Reference recall number 15V215 or Crossroads recall 37 when you call. The repair is free.
Is the Crossroads recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Crossroads dealers replace the defective axle hubs free of charge. Parts and labor are covered for trailers included in recall 15V215.
What is the safety risk for recall 15V215?
The safety risk is wheel separation. The wheel studs that attach the wheels to the axle hubs can break, and a detached wheel increases crash risk. If your VIN is included, arrange the free hub replacement with a Crossroads dealer before towing the trailer again.
What if I bought my Crossroads trailer used?
The free repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2016 Crossroads trailer is included, then contact a franchised Crossroads dealer or Crossroads customer service at 1-855-226-7496.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V215000 |
|---|---|
| Crossroads customer service | 1-855-226-7496 |
| NHTSA recall # | 15V215 |
| NHTSA recall # (full) | 15V215000 |
Source documents
-
Download Misc. Document (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →