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Campaign 15V175 Posted March 24, 2015 6,322 units

2011-2015 Ford F-350/F-450/F-550 Sd Recall 15V175: EGT Fault

RN
Reviewed by the RecallNotify editorial team
Published June 1, 2026

Recall 15V175 covers 6,322 2011-2015 Ford F-350 Sd/F-450 Sd/F-550 Sd trucks for false EGT faults. Free PCM update at franchised Ford dealers.

Ford is recalling 6,322 2011-2015 F-350 Sd, F-450 Sd, and F-550 Sd trucks with ambulance or fire engine prep packages because an incorrect exhaust gas temperature fault can shut down the engine and block an immediate restart. The shutdown and cool-down period can delay medical treatment or assistance; Ford dealers will complete the free repair.

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What's wrong?

On 2011-2015 Ford F-350 Sd, F-450 Sd, and F-550 Sd trucks with ambulance or fire engine prep packages, the exhaust gas temperature sensors watch heat in the diesel exhaust stream. The engine control system uses those readings to protect the diesel particulate filter and manage engine operation when exhaust temperature is too high.

On affected trucks, the system can detect an incorrect exhaust temperature fault even when the vehicle is not actually overheating. The engine management system then enters "Stop Safely Now" mode. Torque is gradually reduced by 70 percent over 45 seconds, and once speed drops below about one mph, the engine shuts down and stays in a cool-down period before restart.

The warning signs are specific. The operator will hear a chime five times, see a "Stop Safely Now" message, and see the wrench light in the instrument cluster. Steering, braking, lighting, electrical systems, and restraints remain available during the power-reduced period.

Who's affected?

Spans F-350 Sd, F-450 Sd, and F-550 Sd trucks across the 2011-2015 model years, all tied to the automatic transmission control module.

2014 Ford F-550 Sd automatic transmission
2012 Ford F-550 Sd automatic transmission
2015 Ford F-550 Sd automatic transmission
2011 Ford F-450 Sd automatic transmission
2012 Ford F-350 Sd automatic transmission
Units affected6,322
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

An engine shutdown followed by a cool down period can delay medical treatment or assistance for someone waiting on the vehicle, increasing the risk of injury. If the chime, Stop Safely Now message, or wrench light appears, move to a safe location and arrange service soon. Repair is free at any franchised Ford dealer.

What should I do?

  1. Check your VIN to confirm your 2011-2015 Ford F-350 Sd, F-450 Sd, or F-550 Sd is included in this recall.
  2. Contact a franchised Ford dealer to schedule the free PCM software update that fixes the false exhaust-temperature fault and engine shutdown risk.
  3. Bring the recall notice if Ford mailed one. If not, reference recall number 15V175 and Ford recall 15S09 when you call.
  4. Avoid relying on the truck for ambulance or fire-response duty until the software update is complete.

What happens at the repair

At the dealer, a Ford technician updates the Powertrain Control Module (PCM) software. The update changes the engine management logic tied to the Exhaust Gas Temperature Sensor fault so an incorrect overheat reading does not command an engine shutdown and block an immediate restart. Parts and labor are covered under the recall, and the software repair is available now through a Ford dealer.

Timeline

March 24, 2015 Dealer notification began
March 24, 2015 Dealer notification ended
March 25, 2015 NHTSA published the recall
April 22, 2015 Owner notification mailed
May 11, 2015 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 15V175?

Recall 15V175 covers 6,322 2011-2015 Ford F-350 Sd, F-450 Sd, and F-550 Sd trucks with ambulance or fire engine preparation packages. An incorrect Exhaust Gas Temperature Sensor fault can shut down the engine and block an immediate restart, delaying emergency medical treatment or assistance.

What should I do if my 2011-2015 Ford F-350 Sd, F-450 Sd, or F-550 Sd is on this recall?

Check your VIN to confirm your specific truck is included in recall 15V175. If it is, contact a franchised Ford dealer to schedule the Powertrain Control Module software update. Reference Ford recall number 15S09 when you call. The repair is free.

Is the recall repair free?

Yes. Ford's remedy for recall 15V175 says dealers will update the Powertrain Control Module software free of charge. The recall repair is handled by a franchised Ford dealer, and Ford customer service is available at 1-866-436-7332.

What is the safety risk?

The risk is an engine shutdown during emergency use. For an ambulance or fire engine package truck, the required cool-down period before restart can delay medical treatment or assistance, increasing injury risk. That safety consequence is tied to NHTSA campaign 15V175.

When did Ford start the recall repair?

Ford began the recall repair on April 22, 2015. Because the remedy is available, an included truck can be scheduled with a franchised Ford dealer for the Powertrain Control Module software update. Use the VIN to confirm inclusion before arranging service.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/15V175000
Ford customer service1-866-436-7332
NHTSA recall #15V175
NHTSA recall # (full)15V175000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →