Recall 15V162 covers 19,831 2015 Chevrolet Trax and Buick Encore vehicles with tire labels missing rim sizes. Chevrolet sends a corrected label free.
Chevrolet is recalling 19,831 2015 Trax and Encore vehicles because the tire placard leaves out the rim size for the front and rear wheels. That missing label information can lead an owner to install the wrong rim size, increasing crash risk, and Chevrolet dealers will complete the recall repair free of charge.
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What's wrong?
The tire placard on the 2015 Trax and Encore is the label that lists tire size, rim size, and inflation pressure information for the vehicle. It is usually found on the driver-side B-pillar, near the door opening. Owners and service technicians use that label to match the vehicle with the correct wheel and tire setup.
On affected vehicles, the label printing system did not receive the rim size information correctly. The printed placard left out the front and rear wheel rim sizes, so the label was incomplete under FMVSS 110. The corrected label includes the missing rim size information.
There is no warning sign before failure. This is a labeling error, not a part that makes noise, changes the way the vehicle drives, or shows a dashboard warning light.
Who's affected?
Covers the Trax and Encore small crossovers, both tied to the same vehicle-label component.
| 2015 Chevrolet Trax | vehicle label (placard or certification) |
|---|---|
| 2015 Buick Encore | vehicle label (placard or certification) |
| Units affected | 19,831 |
Not every 2015 Trax or Encore is on the list. Check your VIN to confirm whether your specific crossover is included.
What's the safety risk?
A missing rim-size label can lead an owner or shop to install rims in the wrong size. Incorrect rims can affect how the tire and wheel fit and increase the risk of a crash. Use the corrected label before replacing rims, and confirm the VIN before ordering wheels. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2015 Chevrolet Trax or Encore is included in this recall.
- Contact a franchised Chevrolet dealer to get the corrected tire placard that adds the missing front and rear rim size information.
- Reference recall number 15V162 when you call so the dealer can find the free label repair.
- Bring the recall notice if you have it, or ask the dealer to confirm the correct replacement label for your VIN.
- Avoid replacing wheels or rims until the corrected label is installed and the proper rim size is confirmed.
What happens at the repair
The recall fix is a corrected tire placard, not a mechanical parts replacement. Chevrolet sends the corrected label free of charge so the rim size information for the front and rear wheels is shown correctly. If you prefer dealer help installing or confirming the label, ask a Chevrolet service desk to handle it under the recall. Out-of-pocket costs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because the involved vehicles were covered by warranty.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| March 20, 2015 | NHTSA published the recall |
|---|---|
| April 29, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V162?
Recall 15V162 covers 19,831 2015 Chevrolet Trax and Buick Encore vehicles with tire placards missing front and rear rim size information. That missing label information can lead an owner to install incorrect rims, increasing crash risk. GM provides the corrected label for free.
What should I do if my 2015 Chevrolet Trax or Buick Encore is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 15V162. If it is, contact a franchised Chevrolet or Buick dealer and reference recall number 15166. GM sends the corrected tire placard label free of charge.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. For recall 15V162, GM provides the corrected tire placard label free of charge, so owners do not pay for the recall remedy.
What is the safety risk?
The safety risk is incorrect wheel-rim replacement. If the tire placard does not list the front and rear rim sizes, an owner can install rims of the wrong size, increasing crash risk. Recall 15V162 fixes that information gap with a corrected label.
What if I bought this vehicle used?
The free recall remedy still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your 2015 Chevrolet Trax or Buick Encore is included, then reference recall number 15166 when you contact the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V162000 |
|---|---|
| Chevrolet customer service | 1-800-521-7300 |
| NHTSA recall # | 15V162 |
| NHTSA recall # (full) | 15V162000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →