Recall 15V120 covers 18 2010 Wheeled Coach AMBULANCE-M2 Chassis ambulances for instrument-panel electrical failures. Wheeled Coach already repaired affected vehicles for free.
Wheeled Coach is recalling 18 2010 AMBULANCE-M2 Chassis ambulances because the instrument panel cluster, cab lighting, instrument lighting, and other electrical systems can fail. Without cab or instrument lighting, emergency responders can be unable to service patients, and the dealer repair will be free once available.
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What's wrong?
The instrument panel cluster on a 2010 Wheeled Coach AMBULANCE-M2 Chassis ambulance is the dashboard display that shows the driver key operating information. The same electrical system also feeds cab and instrument lighting, so the crew can read gauges and controls while the ambulance is in use.
On affected ambulances, the problem is in that electrical system. The recall describes a loss of instrument panel cluster functions, loss of cab or instrument lighting, and related electrical problems. When those circuits stop working, the driver loses dashboard information or lighting that is needed to operate the ambulance and understand what the vehicle is doing.
There is no warning sign before failure. When the problem appears, the driver or crew can notice the instrument panel stop working, the cab or dash lighting go out, or other electrical functions quit unexpectedly.
Who's affected?
The instrument-panel item and the broader electrical-system item refer to the same area of concern on the ambulance chassis.
| 2010 Wheeled Coach AMBULANCE-M2 Chassis | instrument panel |
|---|---|
| 2010 Wheeled Coach AMBULANCE-M2 Chassis | electrical system |
| Units affected | 18 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A loss of cab or instrument lighting can keep emergency responders from treating patients during service, increasing the risk that injuries worsen. If this ambulance has lighting problems, take it out of service until it is checked. Repair will be free at any franchised Wheeled Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2010 Wheeled Coach AMBULANCE-M2 Chassis is included in this recall.
- Contact Wheeled Coach customer service to confirm the completed free repair for the instrument-panel and cab-lighting failure.
- Reference recall number 15V120 when you call.
- Keep any repair paperwork with the ambulance maintenance file.
- Do not use the ambulance for patient service if cab or instrument lighting is not working; contact Wheeled Coach before returning it to service.
What happens at the repair
Wheeled Coach has already completed the recall repair on all affected 2010 AMBULANCE-M2 Chassis vehicles at no charge. The repair addressed the electrical condition tied to loss of instrument panel cluster functions, cab or instrument lighting, and related electrical issues. If your ambulance is still showing one of those symptoms, contact Wheeled Coach customer service at 1-800-628-8178 and ask them to confirm the recall repair for campaign 15V120.
Timeline
| March 2, 2015 | NHTSA published the recall |
|---|---|
| April 13, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V120?
Recall 15V120 covers 18 2010 Wheeled Coach AMBULANCE-M2 Chassis ambulances with electrical problems that can cause loss of instrument panel functions, cab lighting, instrument lighting, and other electrical issues. Wheeled Coach reported that all affected vehicles were repaired free of charge.
What should I do if my 2010 Wheeled Coach AMBULANCE-M2 Chassis is on this recall?
Check your VIN to confirm your specific ambulance is included in recall 15V120. If it is included, call Wheeled Coach customer service at 1-800-628-8178 and ask them to confirm the completed repair in your vehicle records.
Is the recall repair free?
Yes. Federal recall law requires no-cost recall repairs, and Wheeled Coach reported that all affected vehicles were repaired free of charge. If your records do not show that repair, call Wheeled Coach customer service at 1-800-628-8178 with your VIN and recall 15V120.
What is the safety risk in recall 15V120?
The risk is loss of cab or instrument lighting during ambulance service. NHTSA campaign 15V120 says that without that lighting, emergency responders are unable to service patients, which can further injuries. Wheeled Coach reported that the affected vehicles were already repaired for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V120000 |
|---|---|
| Wheeled Coach customer service | 1-800-628-8178 |
| NHTSA recall # | 15V120 |
| NHTSA recall # (full) | 15V120000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →