Recall 15V068 covers 8 Collins vehicles from 2007, 2010, and 2012 for cracking wheelchair-lift side plates. Ricon inspection and repair are free.
Collins recall 15V068 covers 8 2007, 2010, 2012 Midstar 20IS, A3FE2803A, Chevy CG33803, and BBCV3011S vehicles equipped with Ricon wheelchair lifts because the platform side plates can crack. If the plates crack, the lift platform can separate and fall out when the doors are opened, which increases injury risk for the lift operator; the dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The wheelchair lift on the 2007, 2010, 2012 Collins Midstar 20IS, A3FE2803A, Chevy CG33803, and BBCV3011S vehicles is the powered platform that raises and lowers a wheelchair between the ground and the cabin floor. The platform side plate is part of that lift structure. It helps support the platform edge while the lift carries weight.
On affected vehicles, the platform side plate on certain Ricon S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts can crack. A cracked side plate weakens the lift platform instead of holding it rigid under load. NHTSA campaign 15V068 identifies the defect as cracking of that side plate, but the filing does not give a deeper mechanical cause for why the crack starts.
There is no warning sign before failure. A lift user, driver, or attendant should not rely on noise, movement, or visible symptoms to confirm whether this defect is present.
Who's affected?
Spans 4 bus models across the 2007, 2010, and 2012 model years, all with adaptive or mobility equipment.
| 2007 Collins Midstar 20IS | Equipment adaptive/mobility |
|---|---|
| 2007 Blue Bird A3FE2803A | Equipment adaptive/mobility |
| 2012 Obs Chevy CG33803 | Equipment adaptive/mobility |
| 2010 Blue Bird BBCV3011S | Equipment adaptive/mobility |
| Units affected | 8 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Cracked platform side plates can let the lift platform separate from the lift and rest against the vehicle's lift door. When the doors open, the platform can fall out and injure the lift operator. Until inspection, use the lift with caution and keep people clear of the doors. Repair will be free at any franchised Collins dealer once available.
What should I do?
- Check your VIN to confirm your 2007, 2010, or 2012 Collins Midstar 20IS, A3FE2803A, Chevy CG33803, or BBCV3011S is included in this recall.
- Contact Collins customer service at 1-330-453-3725 for current repair scheduling guidance.
- Ask where to take the bus for the free wheelchair-lift inspection and platform-support-bumper installation.
- Reference recall number 15V068 when you call, and mention the lift platform side plates that crack and let the platform separate.
- Keep passengers and lift operators away from the wheelchair lift until the inspection and any needed platform replacement are complete.
What happens at the repair
Once the repair is available, the bus goes to a Ricon dealer or service center. A Collins technician inspects the wheelchair lift platform side plates, installs supplemental platform support bumpers, and replaces any platform that has already started cracking. The final dealer repair will be free once it opens, including the inspection, added bumpers, and any platform replacement required under recall 15V068. Call the service center before taking the bus in so they can confirm lift parts and service bay access.
Timeline
| February 6, 2015 | NHTSA published the recall |
|---|---|
| April 7, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V068?
Recall 15V068 covers 8 2007, 2010, and 2012 Collins buses with Ricon wheelchair lifts whose platform side plates can crack. If the platform separates and rests against the lift door, it can fall when the doors open, increasing injury risk to the lift operator.
What should I do if my 2007, 2010, or 2012 Collins bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 15V068. If it is, contact a franchised Collins dealer or a Ricon dealer or service center for inspection and repair. Reference recall 15V068 and OBS number 01-15 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 15V068, the service center will inspect the lift, install supplemental platform support bumpers, and replace any platform that has already started cracking free of charge.
What is the safety risk in recall 15V068?
The risk is injury to the lift operator. In recall 15V068, cracked platform side plates can let the lift platform separate and rest against the vehicle lift door. When the doors open, the platform can fall out.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V068000 |
|---|---|
| Collins customer service | 1-330-453-3725 |
| NHTSA recall # | 15V068 |
| NHTSA recall # (full) | 15V068000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →