Recall 15V049 affects 131 2015 Heartland Landmark 365, Big Country, and Big Horn RVs with forward axles. The dealer repair is free.
Heartland is recalling 131 2015 Landmark 365, Big Country, and Big Horn recreational vehicles because axle placement too far forward on the frame creates improper weight distribution across the axles. That weight imbalance can cause poor handling and increase crash risk; the dealer repair is free.
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What's wrong?
The axles on these 2015 Heartland Landmark 365, Big Country, and Big Horn fifth-wheel recreational vehicles carry the trailer's weight and keep it balanced behind the tow vehicle. They are supposed to sit at a set point on the frame so the hitch and the axles share the load correctly. That balance helps the trailer track straight while towing.
On the recalled Heartland RVs, the axles were placed too far forward on the frame. That shifts too much weight away from the hitch and changes how the trailer follows the tow vehicle. The filing describes a Big Country 3900FLP that was towing erratically, which led Heartland engineering to review the axle placement.
There is no warning sign before failure. If the trailer feels unstable, wanders, or tows erratically, stop using it and have the axle placement checked by a Heartland dealer.
Who's affected?
Covers the Landmark 365, Big Country, and Big Horn trailer lines, all tied to the same rear suspension axle assembly.
| 2015 Heartland Landmark 365 | rear suspension |
|---|---|
| 2015 Heartland Big Country | rear suspension |
| 2015 Heartland Big Horn | rear suspension |
| Units affected | 131 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Improper weight distribution across the axles can make the trailer handle poorly and increase the risk of a crash. If the trailer feels unstable, slow down, avoid extra trips, and schedule the recall repair soon. A Heartland dealer will move the axles or add ballast, depending on the model. Repair is free at any franchised Heartland dealer.
What should I do?
- Check your VIN to confirm your 2015 Heartland Landmark 365, Big Country, or Big Horn is included in this recall.
- Contact a franchised Heartland dealer to schedule the free axle-position repair that corrects the weight-distribution problem.
- Bring the recall notice if Heartland mailed one. If not, reference recall number 15V049 when you call.
- Tow cautiously until the repair is complete. Leave extra following distance and avoid sudden steering or braking.
- Call Heartland customer service at 1-877-262-8032 with questions about scheduling or recall number 15V049.
What happens at the repair
At the dealer, a Heartland technician moves the axles rearward on affected Big Horn and Big Country 3800FL trailers to improve weight distribution. For affected Big Country 3900FLP trailers, the dealer adds ballast to the pin box to improve handling. The recall repair is free, including parts and labor. Heartland's general reimbursement plan covers documented out of pocket repairs paid before the recall notice. Bring repair paperwork and receipts to the service desk, or contact Heartland customer service if the dealer asks for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 30, 2015 | NHTSA published the recall |
|---|---|
| February 9, 2015 | Dealer notification began |
| February 9, 2015 | Dealer notification ended |
| February 16, 2015 | Owner notification mailed |
| February 16, 2015 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 15V049?
Recall 15V049 covers 131 2015 Heartland Landmark 365, Big Country, and Big Horn recreational vehicles with axles placed too far forward on the frame. That placement creates improper weight distribution across the axles, which can cause poor handling and increase crash risk.
What should I do if my 2015 Heartland Landmark 365, Big Country, or Big Horn is on this recall?
Check your VIN to confirm your specific RV is included in recall 15V049. If it is, contact a franchised Heartland dealer to schedule the axle or pin-box weight correction. Reference recall number 15V049 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Heartland's remedy states that dealers will make the weight-distribution correction free of charge. The recall repair began February 16, 2015.
What is the safety risk in recall 15V049?
The safety risk is poor handling from improper weight distribution across the axles. On an affected RV, that handling problem can increase the risk of a crash. Confirm your VIN, then arrange the free Heartland dealer repair before regular use.
What if I bought my Heartland RV used?
The free recall repair still applies. Federal recall law requires the manufacturer to honor the recall regardless of ownership history. Check your VIN to confirm whether your specific RV is included, then contact a franchised Heartland dealer with recall number 15V049.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V049000 |
|---|---|
| Heartland customer service | 1-877-262-8032 |
| NHTSA recall # | 15V049 |
| NHTSA recall # (full) | 15V049000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →