Recall 15V004 affects 154 2015 Thor Motor Coach motorhomes with defective awning screws. Repair is free at any franchised Thor Motor Coach dealer.
Thor Motor Coach is recalling 154 2015 motorhomes, including Chateau Citation and Palazzo models, because screws on certain Latitude awning lateral arm brackets were not made to specification. If the screws fail, the bracket can fail and the awning can fall and injure someone beneath it; the dealer repair will be free once available.
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What's wrong?
The Latitude awning on these 2015 Thor Motor Coach motorhomes is the exterior shade assembly mounted to the side of the coach. Its lateral arms support and guide the awning as it extends and retracts. Those arms attach to mounting brackets with screws, so the screws are small parts doing a real load-holding job.
On affected Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes, the screws that attach the lateral arm brackets to the mounting brackets were not made to specification. That leaves the bracket connection weaker than intended. As the awning is used or rides against road vibration, the connection is not held the way the design requires.
There is no warning sign before failure. An owner should not rely on a noise, loose-feeling awning, or visible gap to confirm the defect before treating the recall as real.
Who's affected?
Covers eight 2015 Thor Motor Coach motorhome lines, all tied to the same recreational vehicle/trailer equipment component.
| 2015 Thor Motor Coach Chateau Citation | Recreational vehicle/trailer |
|---|---|
| 2015 Thor Palazzo | Recreational vehicle/trailer |
| 2015 Thor Motor Coach Four Winds 5000 | Recreational vehicle/trailer |
| 2015 Thor Motor Coach Hurricane | Recreational vehicle/trailer |
| 2015 Thor Motor Coach Miramar | Recreational vehicle/trailer |
| 2015 Thor Motor Coach Chateau | Recreational vehicle/trailer |
| 2015 Thor Motor Coach Windsport | Recreational vehicle/trailer |
| 2015 Thor Motor Coach Challenger | Recreational vehicle/trailer |
| Units affected | 154 |
The model list narrows the recall, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
The awning fasteners can fail, which lets the support bracket fail and allows the awning to fall. A falling awning can strike and injure someone standing underneath it. Keep people clear of the awning until the screws are replaced. Repair will be free at any franchised Thor Motor Coach dealer once available.
What should I do?
- Check your VIN to confirm your 2015 Thor Motor Coach motorhome is included in this recall.
- Contact a franchised Thor Motor Coach dealer and ask whether the free awning screw replacement is open for your VIN.
- Reference recall number 15V004 when you call, and use Thor Motor Coach recall RC000097 if the dealer asks for the manufacturer number.
- Keep people clear of the awning until the defective screws are replaced because the bracket can fail and the awning can fall.
- Bring the recall notice if you have it, and ask the dealer to remove and replace the defective awning screws free of charge.
What happens at the repair
For campaign 15V004, the listed repair is for a Thor Motor Coach technician to remove the defective screws that attach the Latitude awning lateral arm brackets to the mounting brackets, then replace those screws with correct parts. Thor Motor Coach said the recall began January 23, 2015. The dealer repair will be free once available, with parts and labor covered under the recall.
Timeline
| January 8, 2015 | NHTSA published the recall |
|---|---|
| January 23, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 15V004?
Recall 15V004 covers 154 2015 Thor Motor Coach Challenger, Four Winds 5000, Hurricane, Miramar, Chateau Citation, Chateau, Windsport, and Palazzo motorhomes with certain Latitude awnings. The awning bracket screws were not made to specification, so the bracket can fail and the awning can fall and injure someone beneath it.
What should I do if my 2015 Thor Motor Coach motorhome is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 15V004. If it is, contact a franchised Thor Motor Coach dealer to schedule the awning screw replacement. Reference recall number 15V004 or Thor Motor Coach recall number RC000097 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Thor Motor Coach dealers will remove and replace the defective awning screws free of charge.
What is the safety risk?
The safety risk is that the awning support bracket can fail if the defective screws break. If the bracket fails, the awning can fall and strike a person standing beneath it. The dealer repair replaces the defective screws with correct parts.
What if I bought my Thor Motor Coach motorhome used?
The free recall repair still applies. Recall coverage follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2015 motorhome is included, then contact a franchised Thor Motor Coach dealer for the free awning screw replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/15V004000 |
|---|---|
| Thor Motor Coach customer service | 1-877-500-1020 |
| NHTSA recall # | 15V004 |
| NHTSA recall # (full) | 15V004000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →