Recall 14V828 covers 3,958 2014-2015 Scion vehicles with loose accessory fasteners that can let accessories detach. Repair is free at any franchised Scion dealer.
Scion is recalling 3,958 2014-2015 Xb, Fr-S, RAV4, Land Cruiser, Fj Cruiser, 4RUNNER, and Tacoma vehicles because accessories such as running boards were fastened without the proper torque. An accessory that detaches from the vehicle can cause a crash or personal injury, and Scion dealers will complete the recall repair free of charge.
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What's wrong?
The recalled equipment on these 2014-2015 Scion Xb, RAV4, Land Cruiser, Fj Cruiser, 4RUNNER, Tacoma, and Fr-S vehicles is installed accessory hardware, such as running boards or other add-on items. These accessories are held to the vehicle with fasteners. When the fasteners are tightened to the right torque, they clamp the accessory in place through vibration, weather, and normal driving loads.
On affected vehicles, installers did not use the supplied torque wrench during installation. That means some fasteners were tightened too little or too much. A loose fastener can back out as the vehicle vibrates. An over-tightened fastener can lose proper clamping force or damage the attachment point. Either condition can let the accessory loosen and detach from the vehicle.
You can hear vibration or rattling from the accessory before it comes loose, but the filing says that audible warning is not assured. Treat new noise from a running board or other accessory as a reason to have the attachment hardware checked.
Who's affected?
Spans seven model lines across the 2014 and 2015 model years, all tied to the same Equipment component.
| 2015 Scion Xb | Equipment |
|---|---|
| 2014 Scion Xb | Equipment |
| 2015 Toyota RAV4 | Equipment |
| 2015 Toyota Land Cruiser | Equipment |
| 2015 Toyota Fj Cruiser | Equipment |
| 2015 Toyota 4RUNNER | Equipment |
| 2015 Toyota Tacoma | Equipment |
| 2014 Toyota RAV4 | Equipment |
| 2014 Toyota Land Cruiser | Equipment |
| 2014 Toyota Fj Cruiser | Equipment |
| 2014 Toyota Tacoma | Equipment |
| 2014 Toyota 4RUNNER | Equipment |
| 2015 Scion Fr-S | Equipment |
| 2014 Scion Fr-S | Equipment |
| Units affected | 3,958 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Loose accessory fasteners can let an accessory detach from the vehicle, which can lead to a crash or personal injury. Do not rely on hearing a warning first because fastener vibration can make the sound unreliable. Drive cautiously and schedule the inspection soon. Repair is free at any franchised Scion dealer.
What should I do?
- Check your VIN to confirm your 2014-2015 Scion Xb, RAV4, Land Cruiser, Fj Cruiser, 4RUNNER, Tacoma, or Fr-S is included in this recall.
- Contact a franchised Scion dealer to schedule the free inspection and bolt-tightening repair for SET-installed accessories.
- Reference recall number 14V828 and SET recall SET-14B when you call the dealer.
- Bring the recall notice if you have it, and ask the dealer to confirm that accessory fasteners for running boards or other installed equipment are tightened to the proper torque.
- Avoid using loose accessories until the repair is complete; an accessory that detaches from the vehicle can lead to a crash or injury.
What happens at the repair
At the dealer, a Scion technician inspects the accessory attaching bolts that secure items such as running boards, then tightens any affected bolts to the proper torque. The inspection and tightening are free under the recall. For owners who already paid out of pocket for a related accessory fastener repair before the recall notice, SET has a general reimbursement plan on file. Bring repair documentation to the service desk and ask how the standard reimbursement process applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 23, 2014 | Dealer notification began |
|---|---|
| December 30, 2014 | NHTSA published the recall |
| January 9, 2015 | Dealer notification ended |
| February 9, 2015 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 9, 2015 | Interim owner notification (was planned for this date) |
| February 23, 2015 | Owner notification mailed |
Frequently asked questions
What is recall 14V828?
Recall 14V828 covers 3,958 2014-2015 Scion Xb, RAV4, Land Cruiser, Fj Cruiser, 4RUNNER, Tacoma, and Fr-S vehicles with SET-installed accessories that were not tightened to the proper torque. Loose accessory fasteners can let parts detach from the vehicle, creating crash or injury risk.
What should I do if my 2014-2015 Scion Xb, RAV4, Land Cruiser, Fj Cruiser, 4RUNNER, Tacoma, or Fr-S is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 14V828. If it is, contact a franchised Scion dealer and ask for the accessory fastener inspection and tightening. Reference recall number 14V828 or SET-14B when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and this recall says dealers will inspect and tighten the affected bolts free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The risk is that an incorrectly tightened accessory can detach from the vehicle. Recall 14V828 says detached accessories can result in a crash or personal injury. The repair path is straightforward: the dealer inspects the affected bolts and tightens them for free.
What if I bought this vehicle used?
The free recall repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your specific 2014-2015 Scion vehicle is included, then call a franchised Scion dealer and reference recall 14V828.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/14V828000 |
|---|---|
| Scion customer service | 1-866-405-4226 |
| NHTSA recall # | 14V828 |
| NHTSA recall # (full) | 14V828000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 1, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →